One of the largest international airlines in the world, British Airways serves more than 200 destinations across the globe and repeatedly needs to hire new employees to join an expansive workforce. Applicants displaying personable attitudes, the ability to work with a team, and a love to travel may benefit from applying for a position within the airline industry.
Facts About Working at British Airways
Minimum Age to Work at British Airways: 18 years old (How old do you have to be to work at British Airways?)
British Airways Hours of Operation: Open 24 hours a day, 7 days a week
Available Positions at British Airways: Customer Service Representative, Airline Administrative Support, Flight Attendant, Pilot, Ticket Agent, Ramp Agent, Security Officer, Air Traffic Controller, Baggage Handler, Cabin Crew Member, Maintenance Technician, Aircraft Mechanic, Sales Representative, Facilities Technician, Reservations Clerk, Inspector
Interview Tips: Go to the British Airways job interview questions & tips page.
British Airways Job Opportunities
Common positions with British Airways include a diverse selection of roles both on the ground and in the air. Career-oriented individuals with extensive education and training may apply for positions like pilot, air traffic controller, mechanic function, and management within the corporate structure. Most entry-level positions require less strenuous hiring requirements and trainings. Available jobs include flight attendant, baggage handler, and customer service agent. Hiring paths may include taking several assessments, partaking in drug screenings, and passing numerous and extensive background checks.
While most entry-level positions may operate on mostly part-time schedules, full-time hours remain available in accordance with tenure, work experience, and company need. British Airways typically does not hire from overseas for opportunities in the United Kingdom, though partnerships within the United States do hire across the country. Potential employees may choose to apply for available jobs via the company online job portal. The company prefers to promote from within, offering competitive wages corresponding to industry standards, and employee work benefits to eligible associates.
British Airways Positions and Salary Information
In order to work for the airline company, applicants must stand at least 18 years of age and possess a high school diploma or GED. Most entry-level work reflects upon customer service opportunities, so working well with the public, understanding basic airport procedure, and desiring to work in a team-based environment typically suit candidates browsing the following positions:
Cabin Crew – Working in a flight attendant role, cabin crew members provide exceptional customer service to and ensure safety and comfort for passengers throughout each flight. Additionally, employees must check emergency equipment proves operational, assist passengers with boarding the plane, and demonstrate safety procedures and proper use of equipment. Other duties include making inflight announcements, serving meals and drinks, and completing reports and other paperwork. Cabin crew members may earn starting wages of around $14.00 an hour with the possibility of earning $22.00 an hour with tenure and experience.
Customer Service – Potential associates for customer service positions with the airline company typically display positive attitudes, strong attentions to detail, and flexible in work availabilities. Primary duties include greeting patrons, issuing boarding passes, checking passengers in, and tagging bags for flights. In addition, customer service agents should have a working knowledge of flight plans, ticket pricing, and directions to appropriate gates, terminals, and baggage claim areas. A customer service agent may earn an hourly wage of $15.00.
Airport Operations – Members of airport operations function as baggage handlers and security checkpoints, while also working on tarmacs to ensure proper arrivals and departures. Varying duties may include checking luggage, assisting passengers, providing information, and loading and unloading bags. Sometimes called station agents, employees should possess standard airport operation knowledge, show a willingness to help all patrons and work flexible hours, and maintain the capacity to lift heavy objects repeatedly without tiring. Airport operations employees may earn up to $12.00 an hour.
Tips for Applying
The airline company allows for online applications only. Utilizing honesty and integrity while filling out job application forms typically proves advantageous during the application process, while discretion remains paramount in order to avoid disqualification from the selection process. The online form may differ according to each position in document length, information required, and whether or not the company prefers the attachment resumes and/or cover letter. Always review information in order to check for accuracy and completeness and to ensure the form remains devoid of errors.
Candidates may check application status in multiple ways. Applicants typically receive confirmation receipts of hiring materials in order to set up initial interviews. Job seekers may also login to personal accounts created to submit applications for employment to check on current statuses. Notification arrive times may vary based on the volume of total applications received. The staggered issuance of notifications enables the process to take between a few days to multiple weeks.
Benefits of Working at British Airways
British Airways offers employees access to multiple work benefits. Along with competitive wages, associates enjoy performance-based bonuses, flexible work schedules, and opportunities for advancement. Additionally, eligible employees receive enrollment in health and wellness plans, paid time off, and vacation pay. Other job benefits include discounts on flights, premium tickets, and access to discounts on retail, gym memberships, and childcare. The airline also offers a wealth of retirement options, including enrollment in 401(k) retirement plans.
Additional Information about British Airways
The U.K. airline recently implemented a trial run utilizing blankets recognizing passenger “meditative states.” The “happiness blanket,” made of wool and attached to a Bluetooth sensor worn around the head,may actively allow for flight crews to understand and anticipate passenger moods. For instance, through tiny fiber-optic LEDs implanted in the wool, the blanket change colors according to brainwave patterns. Blue represents calm, while red signifies a passenger feels stress or anxiety. The airline continually uses innovation in order to bring the best flight experience to a continually growing traveling population.