CHASE Interview Questions & Tips

Hiring process information for an interview at CHASE


Applicants seeking banking careers must provide valid personal information and job experience to receive hiring consideration with a CHASE bank. A hiring manager, typically a branch manager, contacts prospective CHASE associates within a few weeks to schedule job interviews. Some CHASE locations keep applicant information on file and may call workers back months later for an interview.

Job hopefuls may perform a variety of tasks in order to prepare for the CHASE interview. First, applicants should research the company in-depth. If possible, candidates should talk to current or past employees and learn more about the job. After that, job seekers should identify their top skills and experiences that stress them. Next, job hopefuls should prepare questions to ask the CHASE interviewer. Applicants should formulate informed questions that reflect interest in working for the bank. Some topics for questions include company culture, growth potential, team structure, and new products and services.

Applicants should arrive to the CHASE job interview early and dressed in business formal attire. Job hopefuls should also bring several copies of their resumes. Applicants should use a firm handshake, good eye contact, and confident body language to make a good impression. When answering questions, an applicant should show enthusiasm for the opportunity and a desire to grow with the company. Previous experience in banking generally benefits applicants seeking employment with CHASE.

As a major international banking firm, CHASE hires workers with professional attitudes and honest, trustworthy, and straightforward demeanors. The CHASE hiring process typically involves a series of interviews designed to gauge personality traits and compatibility with the company. Interviewers generally ask applicants questions regarding work history, job skills, education, availability, and salary expectations. CHASE typically looks for answers to be supported with real-life examples. Personal bankers often need to act out sales scenarios. Managers are often asked to provide answers regarding how to coach employees and lead teams.

To conclude the CHASE interview process, applicants may need to take pre-employment tests or undergo background checks. Before leaving the interview, job hopeful should ask for the business cards from each interviewer. Several days following the interview, workers should send thank-you emails to every interviewer involved in the CHASE hiring process.

CHASE Phone Advisor Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
CHASE Employee: At Chase, I was a business card phone advisor. The main duty was to basically speak with business owners about their daily card transactions.

Interviewer: What was the work environment like?
CHASE Employee: It was very fast-paced. That’s the best way to describe it. It was fast-paced, we had our own cubicles, called common business card holders, and that was pretty much it.

Interviewer: What was your favorite part about working there?
CHASE Employee: My favorite part was knowing that if I had an issue, I can always just dial a number and there was someone who could help me. Sometimes, people called with questions that you couldn’t really answer, so knowing that there was help was the best thing about working there.

Interviewer: How would you describe the application and interview process?
CHASE Employee: The application, it was pretty much just basic information. They wanted to know everything, such as previous jobs. The interview process was a one-on-one interview with one of the managers, and it was very personal. They generally ask more situational stuff. It was kind of a get to know you, do you seem like the type of person who could hold this position.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
CHASE Employee: I would say just be prepared to work in a fast-paced environment, and working over the phone. They do have full-time and part-time shifts, so it just all depends on how long you feel like you can sit there and talk to people. They teach you a lot, so you don’t really have to go in knowing everything about credit cards. That’s pretty much it. It’s a professional environment, but you don’t have to dress up every day. You can come in wearing what you want to wear.

CHASE Account Manager Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
CHASE Account Manager: I worked in retail department and what we did, we managed accounts for companies. Whether it’s utilities or insurance or healthcare accounts, their payments came directly to us, and we managed for their accounts receivable.

Interviewer: What was the work environment like?
CHASE Account Manager: It was great, and I liked working for CHASE when I was there, but I had very long hours.

Interviewer: Did you earn any benefits or any other job perks?
CHASE Account Manager: Besides having excellent healthcare insurance, they have health spending accounts and they also pay for their employee’s tuition to go to school. Cannot get better than that.

Interviewer: Please describe a typical day as an employee.
CHASE Account Manager: In my routines was making sure when… I had a lot of deadlines for each of the companies that we managed. Let’s say in my department if we were responsible for 30 accounts, we make sure that we make each deadline at the specific hours.

Interviewer: How would you describe the application and interview process?
CHASE Account Manager: I did it through online and I did not get any response. Actually I went ahead and got another job. And while I was working, two months later, I got a call, and I quit the other one and I came to work in CHASE.

Interviewer: What questions did the interviewer ask during the job interview?
CHASE Account Manager: At the time I already had a similar job experience, so they knew I was qualified for the job, but they wanted to make sure my personality matched with the group I was working with. So, they did a lot of psychological questions to make sure that I matched with them.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
CHASE Account Manager: It depends because right now I’m here and I highly recommend new college students to apply because they have internship programs. It’s really great, it’s a huge company. If you speak another language, it’s a great place to work.

More CHASE Interview Videos:

Possible CHASE Interview Questions:

  • Do you have any previous experience in finance? Explain.
  • What skills make you a fit for this position?
  • What differentiates you from othr candidates interested in this position?
  • What was, or is, your best subject in school?
  • What is the difference between our checking and savings account products?
  • What do you know about our financial products?
  • Tell me about a time you were faced with an unhappy customer. How did you handle it?

Common Interview Questions:

General interview questions and answers used by many employers to learn more about their candidates.

Interviewed with CHASE before?

Help our users! How should they prepare? What should they expect for the job interview process at CHASE. You can submit any tips, questions, or answers that my be helpful below.

For example, useful information includes:

  • Should I bring anything to the CHASE interview?
  • What education level (high school or college) is required for the job?
  • What other questions do they ask? How should you answer certain questions?
  • What should I wear, or how should I dress for an interview at CHASE?
  • How much do they pay? Will they ask about salary expectations, if so what should I say?
  • Does CHASE drug test?
  • What about second interviews? When should you expect a call after the interview?

4 thoughts on “CHASE Interview Questions & Tips

  1. Eduardo

    Top Comment

    I worked for Chase as a teller for about a year. Then I earned a Bachelors degree in IT and worked as an IT professional for about 6 months. What I really want is to go back to Chase but as a Personal Banker. I have some sales and customer service experience and a great personality

    Reply
  2. joseph ronso lundy

    I really like to work for chase bank ,because I have experience customer services & technical support.
    I speak french,English an asset.

    Reply
  3. Reuben

    Gone through your website and feel comfortable to start my career with Chase bank as a teller.

    Reply
  4. Kathie

    I applied to Chase about 2 years ago. I have 20 years experience handling money. I worked in the check cashing industry all these years. I speak spanish fluently and I have good customer service.

    Reply

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