As the leading baked goods and coffee chain in the world, Dunkin' Donuts continuously remains on the lookout for competent workers to fill restaurant jobs available at more than 7,000 locations nationwide. Collectively, the restaurant chain serves over three million customers each day and needs to hire employees capable of handling high volumes of daily traffic.
Facts About Working at Dunkin' Donuts
Minimum Age to Work at Dunkin' Donuts: 16 years old (How old do you have to be to work at Dunkin' Donuts?)
Dunkin' Donuts Hours of Operation: Open every day: 5:00am-11:00pm
Available Positions at Dunkin' Donuts: Crew Member, Baker, Shift Leader, Assistant Restaurant Manager, Restaurant General Manager, Network Trainer/Field Trainer, Multi-Unti Manager, Accounting Assistant, Baker/Finisher, Shift Manager, Assistant Manager, Store Manager
Interview Tips: Go to the Dunkin' Donuts job interview questions & tips page.
Dunkin’ Donuts Employee Interview Videos
Dunkin’ Donuts Job Opportunities
Entry-level positions represent the types of jobs most commonly available to candidates seeking employment at Dunkin’ Donuts. Each location hires a team of crew associates to ensure completion of entry-level tasks, such as filling customer orders by preparing baked goods, coffee drinks, and other menu items. While the independent owners of each franchised location may set varying hiring requirements, entry-level applicants typically only need to demonstrate willingness to take direction and interact with customers regularly. Previous work experience often proves unnecessary.
Managerial candidates, on the other hand, generally earn hiring consideration only after working in the restaurant industry for an adequate length of time. Dunkin’ Donuts offers ample possibilities for career advancement and frequently promotes high-performing crew members into shift leader and management positions. Outside applicants pursuing careers in management usually must possess an established employment history with track records of increased responsibilities. Experience in improving sales figures, supervising workers, and hiring new associates typically proves preferable, if not necessary, for most managerial job openings.
Dunkin’ Donuts Positions and Salary Information
Dunkin’ Donuts jobs feature either part-time or full-time hours and offer schedule flexibility to meet the needs of students, working parents, and associates employed at multiple workplaces. Upper-level managers, however, typically commit to work for the baked goods and coffee chain full-time or otherwise as needed. Job seekers may submit an application online or in-person for the following positions:
Crew Member – Crew member employees carry out a variety of entry-level job duties ranging from taking and filling customer orders to operating cash registers and collecting payments. The job also requires workers to maintain balanced cash drawers and clean restaurants. Candidates applying for crew member jobs need to feel comfortable working with barista and kitchen equipment, handling food items, talking to customers, and counting money. Crew member positions typically pay between minimum wage and $9.00 an hour. Read the Dunkin’ Donuts crew member job description for more details.
Baker – As the job title indicates, bakers primarily prepare donuts and other baked goods for crew members to sell throughout the day. Employees mainly work in kitchen environments and regularly operate ovens and other equipment as well as handle various utensils. Keeping work areas, equipment, and dishes clean makes up an important part of baker jobs, as well. Bakers often work irregular hours to ensure the complete preparation of baked goods before the restaurant opens or becomes busy. Hourly pay rates for the entry-level job generally fall around $9.00 or $10.00.
Management – Adhering to a tiered system of management, each Dunkin’ Donuts location typically hires one or more shift leaders or supervisors, assistant managers, and restaurant managers. Shift leaders generally take on supervisory responsibilities and work alongside crew members while overseeing and providing guidance to less experienced associates. Assistant managers participate in all aspects of running the restaurant and act as the overall general manager when necessary. Restaurant managers work with the rest of the management team to optimize financial and employee performance by growing and maintaining sales, introducing new products and promotions, hiring the most qualified workers possible, keeping track of inventory, and setting high standards of customer service. Shift supervisors and assistant managers usually receive hourly pay, with wages ranging from $9.00 to $13.00 depending on job title. Annual salary options for restaurant managers generally hover between $35,000 and $45,000, with some restaurant managers enjoying pay rates exceeding $60,000 per year. Gain more insight by visiting the Dunkin’ Donuts manager job description page.
Tips For Applying
Dunkin’ Donuts maintains a Careers website that enables submission of online job applications. Job seekers pursuing employment with the restaurant chain simply access the website via the main company homepage, click on the desired position, choose a specific location, and complete the application form. If a preferred location does not appear on the online list of selections, applicants should seek employment in person. Visiting the restaurant often gives prospective workers the opportunity to speak with a hiring manager personally and gain an advantage over other candidates applying for jobs facelessly online. Applicants often enjoy stronger hiring consideration by knowing and referencing a current employee, as well.
Although the exact length of time it takes to review applications varies by franchise, hiring managers generally look over the submitted forms within a week or two. After applying, if a couple weeks pass with no response, applicants should contact the appropriate Dunkin’ Donuts either by phone or in person to inquire about the hiring process in general and the application status specifically. Candidates should limit follow-up contact to once a week at the very most to avoid disrupting busy hiring managers and becoming annoyances. Applying in person, showing enthusiasm for the job, indicating the ability to work flexible schedules, and following up appropriately typically enhance each application and increase chances of landing an interview.
Benefits of Working at Dunkin’ Donuts
Dunkin’ Donuts associates take advantage of employment benefits like flexible hours, fun work environments, and opportunities for continued learning, development, and career advancement. Many employees also enjoy free or discounted menu items as well as sick days, vacation time, or paid time off. Access to other job benefits, such as medical insurance and 401(k) retirement plans, varies according to the discretion of each independent franchise owner.
Additional Information on Dunkin’ Donuts
Founded in 1950, Dunkin’ Donuts maintains over 10,000 restaurants internationally to rank as the leading baked goods and coffee chain in the world. The restaurant chain enjoys a presence in over 30 countries outside the United States in addition to overseeing more than 7,000 franchised locations nationwide. While donuts remain a staple of the menu, each location also features full lines of sandwiches and beverages. The restaurant chain offers breakfast and bakery sandwiches throughout the day and ranks among the market leaders in sales of bagels, muffins, and coffee.
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