Hotel Bell Person Job Description

Job Duties
It may surprise you to learn that most hotels still employ bell hops to run guests’ luggage up to rooms. Working as a bell person, you’ll be responsible for carefully towing heavier items up to rooms on a cart and ensuring customers’ dry-cleaned clothing stays crisp. In exceptionally rare cases, you may also be required to carry items up and down stairs if the elevators happen to be out of service.

Naturally, porters also interact with hotel clientele and the general public for the duration of shifts, so it helps to be polite and friendly. In some instances, a bell boy may be asked to help guests change rooms, deliver messages, or even request a taxi service for patrons. Additional duties may include greeting guests, tagging luggage, answering questions about the hotel or resort, acting as a valet, or communicating with other staff members via a two-way radio.

Job Qualifications and Compensation
Like many other general labor jobs, the position requires good physical health and the ability to lift a reasonable amount of weight. Many hotels want bell persons to be at least 18 years old and have a high school degree or equivalent. Beyond these basic qualifications, the job of a porter is entry-level. All hotels will ask you to remain professional throughout your shift and will probably ask that you wear a uniform.

Average pay for a bell person ranges from minimum wage to $12 an hour, depending on job experience and the prestige of the establishment. Regardless, the salary of any position will be augmented with tips from hotel patrons. Permanent, full-time workers may be eligible for benefits packages and receive employment perks, like healthcare coverage and hotel discounts.

Hotel Bell Person Job Description

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