Hotel Manager Job Description

Job Duties
Like any managerial worker, a hotel manager organizes and motivates workers while supervising the operations of the hotel or a department within the hotel. A manager is responsible for carrying out administrative tasks, like reviewing applications from job candidates, hiring new employees, firing workers who aren’t right for the company, and training new hires. Managers must also diffuse tense situations and provide service to customers.

A manager will either confer with department managers, like the housekeeping manager or laundry manager, or will directly oversee areas of hotel operations like housekeeping, maintenance, and customer service. Regardless, hotel managers are responsible for the cleanliness, appearance, maintenance, customer relations, and all other aspects of the hotel. If employed for a large chain of hotels, a competent manager may oversee multiple hotel locations requiring travel on a regular basis.

Job Qualifications and Compensation
Hotel management titles vary but include general hotel manager, housekeeping manager, laundry manager, front desk manager, and many more supervisory positions. While the jobs of the hotel management staff are certainly not entry-level positions, requirements vary by title and employer and are often not as daunting as you may imagine. In general, you must be at least 18 years old and have a high school diploma. In rare cases, you may be required to obtain a college degree. An undergraduate degree in hospitality management or a related field will be advantageous in the hiring process for a hotel management position. Strong leadership abilities and communication skills are a must for any manager. Hotel managers will also need organizational skills and the ability to efficiently solve problems as they arise.

Hotel management positions will almost always be full-time and salaried jobs. The average salary of a hotel manager is between $45,000 and $60,000 a year; however, managers at international resorts and other large, first-class hotels are usually compensated with better pay. On top of base pay, a manager often receives regular bonuses and other job benefits. Hotel managers are typically eligible for a benefits package, including healthcare coverage, a 401(k) retirement plan, paid time off, and hotel room rate discounts. Other perks may be offered, but will vary by employer.

Hotel Manager Job Description

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