Hiring process information for an interview at Marshalls
How to Get a Job at Marshalls
A leading retailer of fashionable apparel at discount prices, Marshalls needs to hire passionate, customer-focused individuals to fill store jobs. The interview process serves as an important step in hiring.
Normally brief, interviews usually last between 15 and 20 minutes. Typically, applicants sit down in face-to-face interviews with hiring managers and talk about topics such as work history, education, and availability.
For an entry-level job, an applicant usually goes through a single interview with a hiring manager. Conveniently for the applicant, the company keeps the process informal yet professional.
Basic Interview QuestionsWhat kinds of questions do they ask?
At the onset of interviews, applicants need to answer basic questions, like:
- Where do you see yourself in five years?
- What makes you qualified for this job?
- Why work for Marshalls?
To understand how candidates will act on the job, Marshalls also asks a number of behavioral questions, such as:
- What was a time you had to solve a challenging problem?
- What is your idea of working with a sense of urgency?
- How would you handle an upset customer?
The Managerial Interview Process
Management job hopefuls participate in multiple rounds of interviews. Generally, managerial candidates sit down in private, face-to-face interviews with Marshalls district secretaries, district managers, or general managers. The number of interviews and the specific interviewers depend on the job title applied for.
In a standard managerial interview, hiring personnel look for relevant experience and accomplishments. Some questions managers may need to address include:
- What was your biggest mistake?
- What was the toughest situation you had to handle?
How to Dress
To excel in the Marshalls interview process, applicants need to come fully prepared and ready to impress hiring staff. Being prepared includes dressing smartly and bringing a resume to the interview. For additional preparation, candidates should research the company and learn about the company values and operations.
Display Fashion Sense
Because Marshalls remains a fashion-focused department store retailer, job hopefuls may also show some fashion sense by including some personal style. Applicants should wear professional attire to the interview.
Display Personable Behavior
During the Marshalls interview, candidates should demonstrate customer service skills and interest in fashion. When answering questions, Marshalls applicants should showcase abilities by referring to relevant past work experiences. Additionally, workers should exhibit personable natures and interpersonal skills by speaking intelligibly and showing confident posture.
Insider TipsVideos: We talk to former employees about how to get a job at Marshalls.
Marshalls Cashier Interview Video
Interviewer: Please describe your job title and primary duties.
Marshalls Employee: My Job title was the cashier and also storage, where I had to hang up clothes. I don’t know if there’s a better word for that, but I just hung up clothes, and I did mainly checkout. So, I was the checkout girl. After some stuff is piled up, I’ll occasionally take it back. Other than that, all I really did was checkout.
Interviewer: What was your favorite part about working there?
Marshalls Employee: The hours. I had really good hours. Also, I was able to manipulate my own schedule really well to work around my schooling.
Interviewer: Please describe a typical day as an employee.
Marshalls Employee: Come in, clock in. First, I’ll start in the fitting rooms. I’ll take the items, give them a sticker, and they’ll put them on their items. Come back, I’ll have to check them again because at this time, people were stealing a lot. So, just make sure we bring back the correct items, then I’ll send them to the front. Then, I’ll move up to the front after lunch and work the rest of the day.
Interviewer: How would you describe the application and interview process?
Marshalls Employee: The application was okay. The interview process was pretty long. First time, I came in, filled out the application, shook hands with the manager. “I’ll call you.” Five days later, they called back, and then I went ahead for another interview, talked to the assistant manager, came back and talked to the head manager. Then, from there on, he called me five more days later. Then, I came in for initial work.
Interviewer: What questions did the interviewer ask during the job interview?
Marshalls Employee: “Am I a team player?”, my timeliness, my available hours to work, and mainly how I will work with other people in different situations. That was pretty much it.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Marshalls Employee: Marshalls is a pretty good store. I will say connections. I know that’s bad to say, but find somebody who works there because the process, the application, and them getting back to you is not very good. So, if you know somebody there that can really push you forward in that step, saying well, here’s a friend or family member.