Sears operates as one of the largest department store companies in the United States today. Founded in 1893, the retailer continues to grow and does so by adding employees to perform a multitude of tasks. The department store chain also offers advanced career opportunities to applicants interested in management roles in the retail industry.
Facts About Working at Sears
Minimum Age to Work at Sears: 16 years old (How old do you have to be to work at Sears?)
Sears Hours of Operation: Mon-Fri: 10:00am-9:00pm; Sat: 7:00am-9:00pm, Sun: Hours vary by location
Available Positions at Sears: Cashier, Sales Associate, Hardware Associate, Automotive Technician, Auto Parts Associate, Driver, Shipping/Receiving Associate, Department Supervisor, Assistant Manager, Store Manager, Loss Prevention Manager, Service Supervisor, Support Specialist, Inbound Customer Service Representative, Beauty Advisor, Beauty Sales Coordinator, Human Resources/Office Lead, Merchandising and Pricing Associate, Tire/Battery Installer, Customer Service Associate, Office Associate, Service Technician, Area Merchandise Coach
Interview Tips: Go to the Sears job interview questions & tips page.
Sears Employee Interview Videos
Job Opportunities at Sears
Hiring for a variety of positions, entry-level job titles include sales associate, cashier, and stock worker. Associates should possess strong interpersonal skills and flexible scheduling capabilities. Employees must also effectively work in group or team settings. Previous retail experience may prove advantageous for applicants; however, entry-level positions only require associates to meet the minimum working age of 16-years. Workers with genuine affinity for retail, a self-starting attitude, and a strong ability to follow directions make for exceptional supervisors, and Sears like to promote from within to fill leadership positions.
Candidates seeking employment in a managerial capacity must meet certain requirements in order to qualify. Supervisory job seekers must possess prior retail experience as well as training in a retail management position. Sears also prefers candidates to hold a bachelor’s degree in a corresponding field of study. Managers are responsible for overall store functionality, building teams, and implementing marketing strategies.
Sears Positions and Salary Information
First-time job applicants and career-minded individuals alike must stand at least 16-years of age to apply for a position with the prominent department store chain. However, certain supervisory positions require candidates stand at least 18-years old to apply. Applicants may fill a variety of roles at the retailer, with commonly available positions and salary information are listed below:
Sales Associate – Working mostly in a part-time capacity, sales associates provide customer assistance, deliver sales and service in one or more department, and maintain a working knowledge of products. Associates process transactions, such as returns, exchanges, and sales. Other responsibilities include setup and takedown of displays, answering phones, replenishing merchandise, and performing general housekeeping. Sales associates typically earn minimum wage to start and maintain an earning capacity of up to $9.00 an hour over time. Some stores also offer commission-based pay for associates, as well.
Cashier – Cashiers partner with sales associates to provide superior customer service throughout the store. Employees maintain responsibility to complete accurate transactions and optimize sales experiences by incorporating upselling techniques and enrolling patrons in rewards programs. Workers also assist with merchandising, fitting room duties, and general housekeeping. The department store tends to promote from within, as lower level supervisor positions called lead cashiers direct front end administration in the absence of an assistant manager. Cashiers typically earn minimum starting wage and can make up to $8.00 an hour. Lead cashiers may earn up to $11.00 per hour.
Management – Sears typically runs a management format of department managers, assistant store managers, and store managers to supervise subordinate employees on a daily basis. Managers hold responsibility for personnel decisions, maintaining store profitability versus labor hours, and consistently executes customer-focused strategies. Employees in a leadership role must effectively coach employees to follow corporate ideals, goals, and standards. Managers must possess effective decision-making skills, make results-oriented decisions, and build efficient teams. Department managers and assistant store managers earn between $35,000 and $45,000 annual salaries, while store managers may earn up to $80,000 a year.
Tips for Applying
Whether seeking part-time or full-time employment, applicants may submit necessary hiring materials at the location of choice or via the online company job portal. Candidates utilizing the online service need to create a profile then carefully follow the steps given in order to apply. When possible, take time to fill each section out with completely and precisely, ensuring that information remains current and accessible to hiring staff. When applying in-person, take the opportunity to ask to present hiring materials to a manager, in order to allow hiring personnel to put a name with a face. Always dress accordingly, as on-the-spot interviews remain common for candidates applying in-store.
Applicants may wish to follow up with hiring personnel after submitting hiring materials. Most candidates hear back from managers within a week to two weeks of submission, as long as all information cited remains current. If not receiving a telephone call or email to set up further interviews, job seekers may wish to respond in kind, with follow up emails or phone calls to the preferred store of hire. In order to further display genuine interest in the position, applicants may desire to go to the store in person to meet hiring managers. While possible to receive hiring consideration, applicants should steer clear of prime business hours in order to show respect for the hiring personnel’s workload and schedule.
Benefits of Working at Sears
Sears offers employees an assortment of work benefits. Qualified workers enjoy paid vacation, personal days, and holidays. The company also provides health benefits like disability insurance, dental insurance, and vision plans. Workers also receive store discounts, paid training, and flexible scheduling opportunities. Retirement benefits, such as associate stock purchase plans, 401(k) plans, and prescription discounts also become available for eligible associates.
Additional Information on Sears
Sears recently developed a new customer assistance initiative called “Get Advice.” Available online or as part of a mobile app, members of the “Shop Your Way” loyalty program may ask a store-specific questions and have the query answered by associates nationwide. Questions may represent customer inquiries about a particular fashion or how to best use an appliance at home. Store associates maintain access to tablets and handheld devices in-store in order to provide answers as quickly as possible.
Sears Application Video – How to Apply for a Job with Sears: