Hiring process information for an interview at Urban Outfitters
A Passion for Fashion
As a leading brand among fashion-conscious youth, Urban Outfitters typically recruits stylish associates to work in stores. The trendy clothing retailer hires creative employees passionate about fashion. Job seekers often begin the process with a group interview before advancing to a 1:1 meeting with a hiring manager. Most entry-level workers end up interviewing once or twice before possibly landing the job, while managerial applicants often go through three separate interview sessions to secure employment with the fashion retail chain. The hiring process sometimes includes an ethics test that candidates need to complete as a condition for advancement to later rounds of interviews.
Common Entry-Level Interview Questions
Group interviews primarily assess the fashion sense, interpersonal skills, and interest level of job seekers. Interviewees regularly field prompts and questions like:
- "Why do you want to work at Urban Outfitters?"
- "What do you like about the brand?"
- "Describe your style in one word."
- "How would you handle a shoplifter?"
- "Could you describe a good customer service experience?"
What to Expect During Interviews for Managerial Positions
Candidates in contention for management positions usually face further questioning during the interview process. The questions that hiring managers use to interview managerial job seekers tend to be more specific to typical retail management responsibilities. "What tools do you use to determine how effectively the store is performing?" and "What steps do you take to attract a diverse customer base to the store?" represent the kinds of inquiries prospective managers encounter. Applicants frequently have to describe what they learned or how they performed as managers at past jobs, as well. Hiring representatives also pose behavioral and situational interview questions to understand how aspiring managers would deal with customers and employees in certain scenarios.
Following Through With the Hiring Process
Interviewees should dress to impress fashion-conscious hiring managers. Wearing stylish clothing and accessories to interviews allows hiring personnel to see your unique sense of fashion and properly evaluate your fit for the job. Having previous knowledge of Urban Outfitters styles and brands as well as other hot fashion trends also aids interviewees. Answer interview questions in a confident and engaging manner. If the opportunity arises, demonstrate extensive familiarity with the Urban Outfitters concept by discussing underground, up-and-coming fashion trends instead of current mainstream designs. Speak up often without dominating the conversation during group interviews. Upon completion of the interview process, retail etiquette encourages applicants to follow up with the hiring manager by telephone or email. Though some interviewees receive same-day hiring notification, many receive word several days after the final Urban Outfitters job interview.
Urban Outfitters Sales Associate Interview Video
Interviewer: Please describe your job title and primary duties.
Urban Outfitters Employee: I was just a sales associate, folding clothes and saying hi to people that came in, and working the dressing room, and opening and closing the store.
Interviewer: How would you describe the application and interview process?
Urban Outfitters Employee: It was an open interview. I went there, and they interviewed a lot of people in a group. They called me for a second interview, and I came in and met the manager and filled out a job application. From there, they hired me, and I filled out the paperwork.
Interviewer: What questions did the interviewer ask during the job interview?
Urban Outfitters Employee: They wanted to know my interests and why I think Urban Outfitters is a cool place to work – why I like the company, why I like what they do. They were really interested in my fashion style choices, which makes sense.
Interviewer: What set you apart from other candidates?
Urban Outfitters Employee: Honestly, I feel like a really big part of it was how I dressed at the initial interview. I made sure to dress very their style, kind of. I could tell that they took a lot of note from that. They liked that I kind of had a positive attitude.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Urban Outfitters Employee: It’s great because Urban Outfitters is owned by the same company as Anthropologie and, I think, Madewell. You get discounts to all those stores. It’s fun to work at a place that has interesting merchandise.