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Walmart Interview Questions |
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Hiring process information for an interview at Walmart
To obtain a Walmart interview, an applicant should submit contact information, work history, and references to the company. Walmart typically contacts references and uses the provided responses during the hiring process. A job seeker may wait up to two weeks before hearing from a hiring manager about scheduling a Walmart interview. An applicant should take initiative and call Walmart to inquire about employment status. Calling to show interest in the job often reflects positively on applicants. Depending on the desired position, Walmart may require a prospective worker to fill out a personality test, as well.
Under the current system, Walmart interviews usually take around two days of interview sessions. Both sessions typically last about an hour. Potential Walmart employees should expect to answer around 10-15 questions during the interview process. Applicants should wait for an explanation of the entire question, then answer as fully as possible.
Quite often, Walmart applicants take part in a job interview session conducted by more than one interviewer. This practice gives employers insight from multiple angles. Walmart also implements a numerical scoring system to judge the overall quality of an applicant. This system helps Walmart find applicants who could potentially grow with the company, instead of only hiring short-term workers.
Walmart Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties with Walmart.
Walmart Employee: My primary job title at Walmart was courtesy associate. Basically what I did was if they needed me in the store, I cleaned the store. But my main duty was to basically get the carts out of the parking lot.
Interviewer: What was the work environment like at Walmart?
Walmart Employee: Most of the time I’m outside in the grueling heat, pushing carts, sweating bullets out there, so it was a hard work environment. But, you know, it was a job.
Interviewer: What was your favorite part about working at Walmart?
Walmart Employee: I’d probably say the best part was just coming into work, maybe getting a little Walmart discount.
Interviewer: Please describe a typical day as a Walmart associate.
Walmart Employee: Typical day… I would come in, punch in, clock in. I would go out, talk to my manager on the floor, and see what he needs me to do that day. Most of the time, he would tell me to go outside. I would put on my vest, take the little cart pusher, and get right at it.
Interviewer: How would you describe the application and interview process with Walmart?
Walmart Employee: The application process was very typical at first. You started off online – that’s the initial process. Once they actually call you, you get there and they sit you down. They do all the paperwork, typical stuff. Then they get to this really interesting, kind of weird thing. You do this board game. Walmart board game… I have no clue how that’s supposed help in the hiring process. Basically, you roll the dice and depending on where the dice lands, you pick up a certain card, then the card, it says move up two spaces, move back two spaces, and will tell you something about Walmart. The object of the game, that I can remember, is to get to the very end.
Interviewer: What should an applicant wear to the Walmart job interview?
Walmart Employee: I would probably say the best thing to wear is just some nice jeans, a nice shirt. You don’t have to be super formal.
Interviewer: What questions did the interviewer ask during the job interview?
Walmart Employee: Questions they asked for the most part were pretty typical. A lot of situational questions, like “You’re outside pushing a cart and it hits a car, what would you do?” or, say “A disgruntled customer comes in, how would you handle them?” Situational questions like that.
Interviewer: What other advice would you give to a job seeker looking to gain employment with Walmart?
Walmart Employee: The best advice that I could give a job seeker is stay consistent, stay on top of things. When you get there, be very upbeat. Don’t be all gloomy and muggy. Basically, just stay true to what you really are and what you want to do. And, don’t lie. That’s the worst thing a job seeker can do is lie on the application because a lie will always come out. So, definitely stay true and just be upbeat.
Walmart Cashier Interview Video
Walmart Sales Representative Interview Video
Walmart Stock Associate Interview Video
Walmart Department Manager Interview Video
Positions:
Walmart typically hires for the following positions:
Truck Driver, Assistant Store Manager, Automotive Sales Associate, Automotive Technician, Beauty Sales Associate, Bike Assembler, Cart Retriever, Cashier, Customer Service Representative, Electronics Sales Associate, Greeter, Housekeeping Associate, Maintenance Associate, Money Centers Associate, Optometrist, Pharmacist, Pharmacy Technician, Photo Sales Associate, Stock Associate, Store Associate, Store Manager, Tire Sales Associate
Application:
View the Walmart Application and apply for the Walmart job you want.
Possible Walmart Interview Questions:
Prepare for your interview by reviewing the questions below. Think about how you would answer these types of questions.
- Why do you want to work for Walmart?
- How flexible is your schedule?
- Do you have any experience in a sales environment?
- How do you define customer service?
- Tell me about a time you exceeded your manager’s expectations
- Describe a time a customer came to you with a problem and how you handled it
- What would you do if a customer asked you for a discount?
- Why should Walmart hire you?
Common Dept. Store Interview Questions:
Get ready for the interview – review these common interview questions and answers.
Have you done an interview with Walmart before? Got any tips for getting hired?
Our users need your help – let them know how to prepare for the interview or what kinds of questions to expect – we value your advice! You can leave a comment below.
For example, useful information includes:
- Should I bring anything to the Walmart interview?
- What education level (high school or college) is required for the job?
- What other questions do they ask? How should you answer certain questions?
- What should I wear, or how should I dress for an interview at Walmart?
- How much do they pay? Will they ask about salary expectations, if so what should I say?
- Does Walmart drug test?
- What about second interviews? When should you expect a call after the interview?
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I just got done with my second interview. The first interview was with the “CSM” or Customer service manager. I showed up 5-7 minutes early, and asked an associate to let her know that I had arrived. It’s always good to show up just a little bit early in order to give them a little time to prepare. I was asked to take a seat in the waiting area. She came out a shortly after and called for another applicant, who fortunately, did not show up. She sighed and went back in her office. A couple minutes later she came out and called my name. I swiftly got to my feet and met her hand with mine and greeted her sincerely. She escorted me to her office and asked me to sit across the table. She handed me a couple pieces of paper, asked me to read carefully and make sure all of the information for me was correct, sign, date, and initial. She asked me 4-5 questions, all asking for examples. Explain a time when you had to deal with multiple tasks at once, how did it affect you, how did you deal with it. Or when has there been a time that you had a disagreement with somebody, how did u handle that, how did it work out. All very basic. Think of a real situation or make them up, but be specific, don’t use generalities. She told me she had 6 other applicants and she would call by 5 the next day. She ended up calling around 5:00 that day and asked me to show up the next day for my second interview. When I arrived at the second interview, 8 minutes early, I was greeted by the three head managers. They brought be into a security room, all of them wearing ear wigs, one sat on the counter in front of me, asked me to take a seat in a computer chair and the other two pulled up chairs on either side of me. I would say at first I was a little nervous. They asked me the exact same questions as the first interview. I calmed down after the first question or two and told them exactly what they needed to hear. There are words that managers love to hear. Organization, hard work, determination, motivated, and things like, to benefit the company, or maintain a positive outlook. Make eye contact with everyone interviewing you. Give them situations that they can relate too. Ask them about their stories and how they came up in the company. They had 2 more applicants after mine but they assured me they would have their answer in 2 days when the CSM was scheduled to work.
I hope this helps, and remember, DRESS AND ACT PROFESSIONAL!
Here is a tip you cannot ignore, you must dress appropriately for interview — raquella you should wear conservative clothes that are nice. Another Wal mart job tip is to be very friendly. They like nice people that can deal with their customers nicely. I am going to fill out my Walmart application today so if you all have any other tips or secrets please, please post.
A worker told my mom that you have to leave the “availability” part completly open!Leave it available every day or the computer automatically boots you out! I reapllied using this technique and have already been called for 2 interviews!just waiting on the 3rd one i hope they call back!
The best thing to do is put in an online application and call every few days until you get a hold of the head of personnel and tell them you’ve put in an online application and you were wondering if they had a chance to look it over. They’ll look over your application right then with you on the phone and tell you if the position(s) you’ve applied for are available. If none of the positions you applied for are open, then they will tell you what positions are open, and give you the opportunity to go back to your application and change the requested position. Then you call back and let them know you made the changes and they’ll schedule you an interview immediately. I put the application in today, followed this process, and i got the job. The thing about not getting hired if you fill out the availability boxes isn’t true. i put down exactly what hours i could work and obviously it didn’t make a difference. Hope this helps!
Have at least six problem/solutions customer service stories that you have experienced. I just interviewed yesterday in Cali. and that was all they wanted in the 1st and 2nd interview. None of those weakness or strengths questions but you had better have some stories. They did call my personal references. 3rd interview today…was casual. Hired
They did send me for a drug test and I had to sign for a background check. Hope my bad credit won’t exclude me! Good Luck.
I’m 16 years old and just had my first interview this morning and I’m having my second either later tonight or tomorrow, they told me I was basically hired just had to meet with the store manager . Which I’m a little nervous but before my first interview I stressed out MAJOR and wrote down three pages of notes and dressed the best I could but I can honestly say I stressed out for no reason because the interview was VERY easy and laid back and wasn’t that hard at all. I actually didn’t need any of my notes. She asked questions like: Whats a time you solved a problem, what was your plan for this and how was the outcome./ Whats a time when you got involved in a situation with another person and how did you resolve it . Stuff like that, Just be your self, smile, laugh, and most of be calm pretend you already know the person and act confident . The worse they can do is not give you the job.
I see a lot of people asking for question examples receiving little/ no responses so I’ll drop a few examples;
1. Name a time when you found it hard to be courteous. How did you handle it? Why did you handle it that way?
2.Explain a time that you had to meet a dead-line. What was the reason for the deadline? What was the quality of work?
3. When did you have to follow a plan to reach a goal and failed to do so? What would/did you do different the next time?
It’s important to remember that they are looking for full thorough answers and you will be docked points for incomplete answers.
i got called for an interview at walmart. you have to leave the availability open because they verify this in the interview. you have to be available days, nights, evenings, weekends, and overnight. Also, for the walmart I am about to work for, once you are called in for an interview, you already got the job so what you say in the interview dont matter. I had my interview 4/13/2011. I had one with two employees and another with the asst mgr to see if my questions were consistent. I had to go and take the drug test THE SAME DAY. she called the next day amd said i passed so i have oreintation on tues 5/17/2011(:
Ok, so I just applied for a job at Walmart and I’m seriously starting to freak out. I have never had an official job before -just some babysitting and helping my mom’s friend clean out her old house- and I’m wondering exactly what I should expect. The end of the school year is coming up and I’m going to be graduating high school next week, so right now I’m pretty swamped with studying for semester finals. I’ve read everyone’s posts and a lot of them are saying to be persistent in calling them, but with the way my next week looks I’m not going to be having much down time -not to mention I’m nervous as heck about having to call them. Anyway, my main questions are ‘How long should I wait for them to call me for an interview?’, ‘How far can I set the interview date and will it affect their decision at all? (like can I set the date two weeks from now or should I make it as soon as possible)’, and ‘How should I dress?’ Also I’m really concerned about answering the interview questions since I’m not sure exactly what they would be looking for in an answer. Please help.
With regards to the person who asked about bad credit: When I got my job at WalMart as overnight Meat associate, I had been out of work for two years, my debts had piled on, and my credit was absolutely shot (and still is for that matter). I don’t know if that was taken into consideration in the hiring process, but I did get the job despite those problems.
Also, with regards to the open availability issue: It depends on the individual store, I imagine. I personally have open availability, but I know that some people I work with do not, many working second and third jobs. One thing I do know, however, is that in my store, when times are tight and management has to cut back on hours, people with open availability lose fewer hours, so if money is tight, open availability can help keep the cash flowing.
Hey everyone! Just reading thru the posts, and I just had my third interview with Wal Mart this morning, and was sent for my drug test.
I wanted to say, in my case I did not have to leave the availability open. I put down exactly what hours I was available for each day of the week. They even had me go over the hours I put down, to make sure they were correct, in all three interviews.
i got the first interview on a thursday. they asked me questions that had to do with past experience, like handling problems at jobs youve had before. my advice in the interview is be on time…even early. make good eye contact but dont make it seem like ur staring. dress as if you have nothing to worry about. i wore jeans, steel toe boots and a polo. project your personality and let the people interviewing you know that you are good with people. they really like people who are not afraid to talk to new people, so maybe act like youve met them before and try ur best not to be nervous. i got called back and went to the second interview, and the second interview is lust like the first, but an assistant manager asks the questions. just answer the same as in the first and be confident and you pretty much got the job. good luck folks.
You can tell you’ve gotten the job when they send you for a drug test. Everyone I know who works or has worked at Walmart was sent for a drug test the day of their interviews. This was also true in my case. The first time I interviewed there, they told me, “Thanks for coming, we’ll call you,” and I wasn’t hired. The second time, however, I was sent for a drug test and I was hired.
You all are putting to leave the availability part open and i want to let you know, NO you shouldn’t leave it open. If you are available 24 hours a day, put that. When I was hired, I was only available to work 6:30 PM to 11:00 PM Monday – Friday and that is what I put. On the weekends, I was available 24 hours. They want honesty, so be honest. Also FYI, on the assessment test, they don’t want a worker who is going to run to management all the time whinning about something whether it is with a co-worker or customer. They want to know if you have the ability to solve problems and work things out, do you know how to talk things out with customers and co-workers.
Hello,I was hired a week ago,took drug test and signed submission for the drug test.It’s now a weel later and I haven’t heard anything back from them.I applied for a new store that is being built.I had a different experience then some of the others that posted up here.I was interveiwed with another applicant,the store manager and the personell manager.They asked us both 4 questions,sent us outside,then called both of us back .To make the story short,we both were hired.I just wanted to know if anyone else had similar situations.Thanks!!!
I heard that walmart prefers that you really, really dress up? Is that true, or can I get buy with a casual outfit? I have some casual pants on the dressier side, but I don’t really have super formal clothes.
April 29th, 2010 at 2:19 pmWhat is the best way to get a job at Wal mart? I need to fill out the application, but I need a job quick. let me know
April 30th, 2010 at 5:03 pmThe best way is to fill the application and then schedule your interview with them, get dressed up, answer all the questions clearly and show sympathy.
May 2nd, 2010 at 12:31 pmWho should I give this application to?
May 2nd, 2010 at 2:02 pmYou should take the application to the wallmart where you desire to work. I’m pretty sure they have an office for this kind of stuff there.
May 6th, 2010 at 8:26 pmSmile77 – its ok to be nervous. Everyone gets nervous for a job interview – that’s just natural. One good thing to say for your weakness is that you like to take on more work than you can handle – tell them that you have a hard time saying no to more work – assuming that they are going to ask you this question.
May 24th, 2010 at 1:01 amAs a management major I’m going to give it a shot on advice:
(1) Talk about what you have accomplished in the field that you are interviewing for.
and
(2) What it is you can do for the job .
I hope this helps
July 2nd, 2010 at 9:33 pmRespectfully,
I have absolutely no experience with a real job, although I do have volunteer experience in a nursing home and at the YMCA will this help me?
October 12th, 2010 at 6:08 pmI just got called back for my 2 interview
am nervous but if I managed to survive the first one I’m sure I can manage this next one as well.
I have ZERO job experience beside babysitting, and this is my third time applying (furthest I’ve made it in the interview process). Only advice I can give is be honest about who you are as a person. First two times I tried to make it seem like I knew what I was doing. This time I was up front about who I am (guess I’m a good person
) and joked and laughed with the 3 people I interviewed with in the 1st interview.
My next interview will be with the Store Manager. Wish me luck!
November 20th, 2010 at 11:10 amWell, the interview this morning went good I guess. I tried my best, and he said I did pretty good. but I feel that I flunked it. but to find out, the guy whom interviewd me, we maybe related. We had one of those conversations l0l. but if I get calld back for the second interview I wonder what questions they will ask me. The first one this morning was questions like “Describe a time when you had a project to do and blah blah BLAH and the way you approached this how did BLAH BLAH BLAH”. and it seemd like they were the same questions but askd in a different way. I hope they don’t do that on the second interview. It really messes you up!
March 8th, 2011 at 1:36 amMy friend said he had to take a personality test when he filled out the online application, but it didnt ask me to fill one out..Does that mean they wont consider me?
October 28th, 2010 at 5:34 pmi just had been called for an interview. i am a college student and every weekend i go home for my job there. what should i wear to the meeting i have a pair of black dress pants and a white button up shirt with a black or red tie and im not great talking with people but what is some advice that they would ask a college student with no experience working with customers my other job is carpet installing so u don’t really talk with customers
November 4th, 2010 at 5:00 pmi have been trying to get a job at walmart since i was old enough to work. this will sound crazy to some but i love being at walmart, it how nice all the worker are and you can find anything there. i just got off the phone with a lady there for any interview, i didnt know that they call you in for 3 inteview. but i am hopeful. it really seams to be a wonderful place to work and thats what i am looking for. and good luck to all that are trying to get in too.
November 12th, 2010 at 12:22 amAre you supposed to call them or are they supposed to call you?
November 16th, 2010 at 4:11 pmI passed wal-mart online test and woman called me for interview, i told her to schedule my interview on 3rd of December. Can some one please tell me what questions they ask? I am desperately in need of job. Please some one help me how to pass the interview?
November 23rd, 2010 at 2:20 pmI got called yesterday for an intervire at Wal-Mart! I called called and CALLED them. I basically botherd them l0l, but they called me that morning I called them. She asked me if I am available for Lawn and Garden and I was/ AM so excited. But I am so nervous about the Interview Monday. I am going to wear Black Dickie pants and a collard shirt, would that be alright? ,What kind of questions will they ask me, and how should I respond/ answer these questions(I am so nervous)?
March 6th, 2011 at 1:40 amI went to my first interview and immediately was sent to concentra for a urine test was told im getting a backgroud check. . I dont do drugs and i never been in trouble with the law and its been 5 days since than. How long will it take them to get back with me for orientation? PLEASE! IM REALLY ANXIOUS. Thanks.
February 28th, 2011 at 4:48 amAlbert, Don’t worry! It can take a week or more for results. If you want, give them a call and tell them your anxious to get started. Good Luck!
February 28th, 2011 at 10:40 amAnthony C, Smile, be enthusiastic, answer honestly and look the interviewer back in the eyes not down on the floor. Please go to the interview tips and questions section on the job-applications site for the most frequently asked questions. Good Luck!
March 6th, 2011 at 9:18 amI am in the process of hiring in full time to the pharmacy in Wisconsin, but my problem is I applied for my THC card two weeks before I found out about the position. I am scared of the extra effort that they do during drug screening for that postion. I have Quck fix but I’m not sure if that drug screening is urine or not. Do they watch???? Ect…. please help any info is appreciated.
April 13th, 2011 at 6:28 pmAshley, Give it a day and call them back. Ask for the person who interviewed you, and ask if you got the job. your iniative moght get you that job! Good Luck!
April 14th, 2011 at 7:59 amI handed in an application form but I still no notice yet? Should I call them to book an appointment for interview
March 30th, 2011 at 4:02 pmLilo, Great job! You should go the job resource center and look for typical interview questions. Good Luck!!
May 26th, 2011 at 9:26 ami had an interview today for pharmacy technician with the pharmacy manager. she just had me read prescriptions, maybe like 20 of them. i missed a couple tho. she didnt have any questions for me so i just asked about the hours and we talked awhile about that and job duties and training. she said someone from HR would have to interview me also maybe tomorrow because they were all in a meeting today and she would call and let me know if they’re still busy so i figured she’d just call and say that. but she found me in the store afterwards and told me to come back in the morning. im excited and a little nervous about all the questions this person might ask.
May 25th, 2011 at 4:03 ami had my first interview today i was so nervous it seems everytime they ask me a question i would repeat the same answers i feel that am not going to get hire cause i didnt answer the question properly after the interview they told me they was going to give me a call after they review more applications so is this a good thing or a bad thing am thinking they would say well when to come for a second interview please respond back
April 12th, 2011 at 12:13 ami was reviewed at walmart on saturday at 10:30pm and i was so nervous. i tried answering the questions to best of my knowledge . after the interview she told me that they’d call me and today is Thursday and i haven’t recieved a call back yet. Help what should i do??
April 28th, 2011 at 7:35 pmI just read every post here. Everyone apparently gets told they’ll get a call back. Looks like a lot of people didn’t get that call and was recommended to call them. I go in for an interview today at 3:00PM. What I’m doing is writing past goals we had set at other jobs that we achieved. If they ask weaknesses I’m just gonna say something like, “My weakness is turning down work. I take on more work than I can handle, but I still get it done.” Put down some strengths too. I’m not always the greatest with customers to be honest, but would I say that. HELL NO. Just put on that smile and psych yourself out to where you believe you really are that friendly Walmart Employee we see all the time. Be strong and confident. Tell yourself you got it. Remember your interviewers name before you go. Eat a good breakfast. Take a nice shower to wake yourself up and dress well. I think I’m also gonna come up with 6 Problems/Solutions. Someone in an earlier post recommended that. After writing all this, too, I noticed one other thing. I DONT FEEL SO NERVOUS ANYMORE! YAY! Wish me luck! =P
May 4th, 2011 at 8:19 amSo What kind of question do they asked you for an Interview ? and what kidn of clothinq should you wear for your interview and just wanna know what kind of questions will they have for you?
June 8th, 2011 at 8:34 pmI was called back for an interview, even though my availability was not left completely open. I think it just comes down to your qualifications, and if you have any relevant job history.
June 9th, 2011 at 12:40 pmi have an interview july 12th for a wal mart truck driver. i am nervous an wondering what to do how to dress an everything,
July 4th, 2011 at 3:14 pmSo when completing the walmart application career and it ask you about your employment but i havent had a job before do i leave it blank ?
July 12th, 2011 at 11:34 amI had a interview today with walmart and they asked me six questions. I was so nervous when it came to answering them because i wasnt perpared. But I guess they are interested in me because they asked me to come back tomorrow for a 2nd interview with the Assistant Manager. Im nervous and hope I get hired…any advice on what to expect?
July 21st, 2011 at 2:52 pmMy son took his drug test for walmart august 3rd and is still waiting to here back from them. The store is in Rancho Cucamonga ca how long does it take for them to call back?
August 12th, 2011 at 4:32 pmI have an interview on tuesdsy at 9:30. And I’m so nervous! This will be my first actually interview and I’m scared I won’t answer the questions right. D:
August 13th, 2011 at 1:09 pmI have an interview on Tuesday at 9:30am and I am very nervous about the questions. I’ve never had an interviw like this.. Could someone maybe give me some advice on the questions they ask? :-/
August 14th, 2011 at 12:30 pmI have worked for Walmart several times. I just had an interview with Walmart on Tuesday, and they told me they are gonna give my info to the overnight manager to call me. Is this good or bad?!!!
December 10th, 2011 at 1:03 amwhat do you put for the empolyment histroy if you havent had ajob before ?
August 8th, 2011 at 10:10 pm@Angela -What were the six questions?
August 10th, 2011 at 6:58 pmLast, week i had an interview for a assistant manager in Walmart, they called me for a 2nd interview for next week. What should I expect for this interview? How could I prepare? Is it only a short interview (like th efirst ones )or whole day one? any ideas and tips?
August 17th, 2011 at 2:18 pmCan Someone Give Me An Example Of Answer They Answered To The Interview Questions Please!!!!!!
September 6th, 2011 at 9:33 pmIf you have gone through the assessment testing and passed, have an open availablity and have checked the box on your app that they are hiring for you will probably get an interview. Remember if they are hiring for a cashier and you do not have that box checked your app will not come up.In the interview look for questions similar to the assessment. Including how you would deal with a customer or how you have in the past. Co worker problems and how you have dealt with issues at other jobs cover a lot of the interview. The questions from one interview to the next are pretty similar. If you get that third interview expect to go for drug testing that day! Good Luck
September 20th, 2011 at 10:53 amI had an interview at walmart, they said I had the job, and I took my drug test which I know for sure I passed, but it’s been two weeks and they haven’t called me for orientation. I’m mad. Everytime I call, the personnel manager “isn’t in” how hard can it be to say whether I’m hired or not?
January 30th, 2012 at 3:37 pm