7-Eleven Store Clerk Job Description & Interview
Job Description and Duties
What Does a 7-Eleven Store Clerk Do?
Store clerks at 7-Eleven provide a great path for career-minded individuals or steady work for part-time job hunters interested in the customer service industry. The store clerk position represents the face of the company for customers and offers exceptional customer service with prompt, efficient, and courteous service.
Additional Responsibilities
Employees maintain daily operations to keep 7-Eleven stores operating smoothly. Responsibilities include keeping a clean, safe environment for patrons, ringing customer purchases using electronic cash registers, and giving correct change. Additional duties consist of forecasting, ordering, and stocking merchandise throughout the store.
Hiring Requirements, Skills, and Abilities
Basic requirements for hiring consideration include a high school diploma or equivalent, outstanding communication skills, mathematical ability, and team-oriented values to help the store operate at maximum efficiency.
The store clerk must possess the ability to stand, bend, and reach throughout the shift, as well as lifting items ranging from 1 to 50lbs.
Salary and Compensation
How Much Do They Get Paid?
Entry-level 7-Eleven store clerks earn hourly pay rates. Typically, applicants with additional experience earn more. Store clerks usually begin at minimum wage, with an average hourly wage of $9.00. They may earn up to $12.00 an hour based on experience and time working for the company.
Are There Any Other Benefits Available?
7-Eleven employees receive comprehensive benefits plans, which include medical and dental. Full-time workers receive health programs and copay style plans through Aetna, prescription drug plans and vision insurance, and two dental options, such as PPO or prepaid dental programs.
Part-time employees receive basic medical coverage and limited prescription drug plans and affordable basic dental coverage. All 7-Eleven employees receive life and accidental death and dismemberment, paid time off, employee assistance program, disability, 401(k) retirement plans, adoption assistance, and domestic partner benefits.
Career Opportunities
The store clerk position offers a great opportunity for entry-level workers looking to develop the necessary skills and abilities to establish a long, successful career with 7-Eleven. Successful store clerks may generate the opportunity for promotions within the company, such as manger, district manager, or careers in the corporate office.
Next:
Review the 7-Eleven Application page.
7-Eleven Sales Associate Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
7-Eleven Sales Associate: At 7-Eleven, I was a sales associate, and usually my duties were to handle the cashier, to stock up shelves without even the manager asking me to. They really expected that of you. Making the coffee every morning, all the food in the heated area, so the food heats up, to start up the slushee machine, manage the fountain drinks.
Interviewer: What was the work environment like?
7-Eleven Sales Associate: The atmosphere was pretty fast-paced, because the 7-Eleven I worked at was very busy. It was busy from the minute it opened. Actually, it was open 24 hours, and it was very group-oriented.
Interviewer: How would you describe the application and interview process?
7-Eleven Sales Associate: I was referred there by a friend, and I went and picked up an application, which was like any typical application. I had an interview about a week after I turned in the application, and they asked me simple questions during the interview – if I had experience with the cashier, did I have any experience with sales and customers. They asked me a couple ethical questions about if I had seen anyone taking money away at my other jobs, what I would do, would I report them. And also, had there been any time where you had overdrawn or had less cash in the cash register than what was the plan for the day.
Interviewer: What set you apart from other candidates?
7-Eleven Sales Associate: I had a lot of experience in customer service, even before I started working there, so I think that made me stand out. And I think the referral from my friend really helped me out.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
7-Eleven Sales Associate: At 7-Eleven, I would say someone that is really good at talking to people and doesn’t get anxiety in a really fast-paced environment. I would say to just be a very active listener and just know how to talk to people really. And how to count money really well.
