A specialty retailer of furniture, consumer electronics, and home appliances, Aaron's needs team-focused workers to maintain success in the rental industry. The company offers careers in various fields, with business operations in sales, customer care, delivery, and repair services.
Facts About Working at Aaron's
Hiring Age: 18 years old (How old do you have to be to work at Aaron's?)
Available Positions: Sales Associate, Customer Service Representative, Mascot, Warehouse Associate , Bilingual Manager Trainee, Manager Trainee, Delivery Driver, Assistant Controller, Assistant Manager, Dock Supervisor, Store Manager
Aaron’s Job Opportunities
Began in 1955, Aaron’s maintains over 2,000 stores across the United States and Canada and promises quality performance and service with every product sold. A stable place to work, the company continues to grow regardless of the economic climate. Always looking for fresh talent, the retail chain accepts applications at all times. Candidates should possess positive attitudes and drive to break performance records.
Understanding the value of hiring young and eager workers, the specialty retailer provides an abundance of entry-level jobs for people entering the workforce. The brand welcomes recent high school and college graduates to join the team through positions like entry-level salesperson, delivery driver, and service technician. With excellent on-the-job training and frequent opportunities for advancement, the company serves as an ideal place to launch a career. Associates benefit from positive atmospheres, as top performers enjoy handsome rewards.
Aaron’s Positions and Salary Information
Associates earn generous pay rates for the rental industry. Most entry-level positions offer generous hourly pay, while upper-level positions provide lucrative salary options. Employment seekers need to stand at least 18 years old to apply for jobs within the company. Many positions set the age requirement as high as 21 years old. Common entry-level positions at the store level include:
Customer Service Representative
- Customer service representatives provide customer care both on and off the sales floor.
- Key roles include assisting customers in the showroom, answering questions and providing product knowledge, and building authentic relationships.
- When customers want to purchase merchandise, customer service representatives input customer information into computers to create lease agreements and process payments.
- Outside of face-to-face customer service, representatives answer incoming phone calls, maintain regular mailing campaigns, and process order forms and references.
- Customer service representatives earn about $11.00 an hour.
Delivery Driver/Product Technician
- Aaron’s often refers to delivery drivers as product technicians because the associates perform more than basic driving responsibilities.
- In addition to delivering and unloading merchandise, product technicians set up products, demonstrate usage, and troubleshoot problems.
- Prior to delivery, product technicians ensure product cleanliness and proper operating condition and then carefully load and secure the items to ensure safe transportation.
- Product technicians also perform routine service calls to repair or exchange malfunctioning products.
- The position involves routine physical activity, and workers must lift up to 50 pounds unassisted and up to 300 pounds with a dolly.
- To satisfy driving qualification policies, drivers must possess valid driver’s licenses and clean driving records.
- Additionally, candidates must pass drug screening and criminal background investigations.
- Average pay for a delivery driver ranges from $9.00 to $10.00 per hour.
- Individuals first entering management positions usually begin as manager trainees.
- An introduction to company leader jobs, the manager trainee program gives workers an understanding of the various future responsibilities.
- Primarily responsible for supporting the customer accounts department, manager trainees work with customers to develop payment plans, maintain and update customer databases, collect payments, and contact customers with lapsed payments.
- Additional duties include assisting with deliveries and cleaning returned merchandise.
- Job seekers need to possess two years of college or previous management experience.
- Strong interpersonal and communication skills also prove essential to the job.
- While working as trainees, managers earn hourly pay of about $11.00.
Tips For Applying
Job seekers need to apply for store jobs through the company website. To start the process, applicants need to create job profiles using usernames and passwords. Candidates may choose to upload resumes or move on to fill in personal information manually. To improve chances for selection, include a resume with information tailored to the responsibilities of the position. After uploading the resume, include a cover letter to further explain suitability for available roles. The application also includes an assessment, which features questions about past experiences as well as handling of hypothetical situations. Make sure to read each phrase carefully, as some answers may appear correct until context clues inside the statement point to another answer.
Employment hopefuls may check on application statuses by logging into the job pages created when applying. The pages enable candidates to see the jobs applied to along with hiring statuses. Directly after applying, the status reads Active because the company continues to accept applications. When the company stops accepting applicants, statuses change to indicate the commencement of the review process. Generally, candidate review and evaluation only take a week or two. Applicants wishing to know application statuses during the review period may call the appropriate stores and inquire about job standing.
Aaron’s Employee Benefits
Both entry-level and career associates earn employee benefits from the rental company. Typical work benefits packages include:
- Insurance coverage,
- Retirement savings plans, and
- Medical benefits
Insurance plans include basic life insurance as well as short- and long-term disability coverage. To help associates attain financial security in the future, the chain offers 401(k) retirement savings with company match. Health benefits include medical, dental, and vision insurance. The employer also promotes healthy work/life balance by offering paid time off for vacation, holidays, and sick leave. Some locations operate as franchised units, so job benefits packages may differ. Most online job postings list the exact employment benefits offered at the bottom of the page. Potential hires may also wish to enquire about job benefits packages during final interviews.
Other Information about Aaron’s
Catering to moderate-income customers, Aaron’s offers lease-ownership options on merchandise. Instead of purchasing cheap, low-quality products, customers may enjoy top-of-the-line furniture and appliances while paying low monthly installments. Payment plans range from six to 24 months, which customers select in accordance with budgetary needs. As with most leasing plans, paying sooner allows for greater savings. Products come with free delivery and set-up as well as free service and repair. Customers may return merchandise for any reason after minimum lease periods.