Abercrombie and Fitch Interview Questions & Tips

What to Expect as a Floor Model Applicant

For floor model jobs, Abercrombie & Fitch conducts group interviews. Depending on the location and number of applicants, the size of an Abercrombie & Fitch group interview usually ranges from about four to six people. Abercrombie & Fitch hiring managers ask personality-gauging questions and give each applicant the opportunity to provide an answer.

Applying for Impact Jobs

Receiving or “impact” jobs feature simple interview processes. Applicants typically participate in one face-to-face interview with hiring managers. Questions are straight forward and touch on problem-solving and work ethics. Hiring managers may also inquire about physical capabilities, like lifting 80 pounds or being able to crouch and stand up frequently. Abercrombie & Fitch impact associates sometimes need to work nights, and managers may inquire about evening availability.

The Group Interview

To stand out in the group interview, offer the most positive, customer service-oriented answers possible. Abercrombie offers a unique interview process with questions capable of catching interviewees off guard. Applicants should remember to have fun with answers. In many cases, how an answer is delivered often outweighs what is being said. Show a knack teamwork and communication skills by being personable with other candidates.

Interview Questions

Some Abercrombie & Fitch interview questions that maybe asked include the following:

• Who is your celebrity crush?
• What do you like about Abercrombie and Fitch?
• How would you describe Abercrombie’s style?
• What would you want to have if you were stranded on a desert island?
• What is diversity in the workplace, and do you think it is important? Why?
• How is Abercrombie different from competing clothing stores?
• Describe the Abercrombie & Fitch style.
• What kind of image do you think Abercrombie is trying to portray in its brand?
• How would your family and friends describe you?
• How do you define your own style?
• What makes a good sales representative?
• How would you define Abercrombie & Fitch customers?
• If you could be any animal, what kind of animal would you be?

Personal Appearance and Dress

What should you wear?

Personal appearance ranks as an important selling point for Abercrombie & Fitch job interviews. Dress in appropriate interview attire, but also show off a strong sense of fashion. Women should keep hair and makeup natural-looking. To receive preferential treatment from a hiring manager, wear Abercrombie & Fitch clothing. Try to match your appearance to current Abercrombie and Fitch employees as best as possible, which often means rolling up and cuffing shirt arms and double-cuffing pant legs on jeans. Abercrombie and Fitch looks to hire aspiring associates who show passion for the brand and wear Abercrombie and Fitch clothes whether on or off the clock.

The Right Attitude

In addition to fashionable appearances, demonstrate cheerful and outgoing attitudes during the Abercrombie and Fitch hiring process. Traits managers look for in applicants include aspiration, style, integrity, diversity awareness, and communication skills. During each interview, show you coincide with the Abercrombie culture and speak about yourself in the best light possible. When asked to describe the Abercrombie and Fitch style, remember that Abercrombie & Fitch portrays itself as cool, relaxed, laid-back, sexy, and sophisticated. Incorporate the company model in your answers and show you understand and relate to the overarching concept of the brand.

The Hiring Process for Supervisors

Supervisory roles, like assistant store manager, manager-in-training, and store manager, require applicants to meet with district managers 1:1. Candidates occasionally need to participate in several interview sessions. Abercrombie & Fitch managerial interviews generally last about 30 minutes. Most managerial interview questions focus on leading teams and ensuring customer care. Some prompts featured in managerial interviews include:

• Describe a difficult customer service situation and what you did to resolve it.
• Tell me about a time when you had to motivate a team member.
• What is the accomplishment you are most proud of?

Insider Tips

Check out these videos: we talk to former employees about what its like to work A&F.

Abercrombie & Fitch Floor Model Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Abercrombie & Fitch Employee: I was a floor model, so that includes folding the clothes, working the cash register, and maintaining the stores appearance.

Interviewer: What was the work environment like?
Abercrombie & Fitch Employee: It was pretty laid back, generally helping out the customers in any way possible and helping out everybody that was in line. If anyone was on the floor, you would help them find what they needed and ask if they needed assistance.

Interviewer: What was your favorite part about working there?
Abercrombie & Fitch Employee: There was a discount that came with the clothing brand, so that was a big part of it. But other than that, it was the people that worked with me. It was a good time.

Interviewer: Please describe a typical day as an employee.
Abercrombie & Fitch Employee: Typical work day was generally a four-hour shift. You would go in and basically just dress up the store if you were working in the front. If you were working cash register, just ring up customers as they come along.

Interviewer: How would you describe the application and interview process?
Abercrombie & Fitch Employee: The interview process is an application and they will call you to set up an interview, and it’s generally a group interview. And they’ll ask you a series of questions based on what you think about the store.

Interviewer: What should an applicant wear to the interview?
Abercrombie & Fitch Employee: I would wear store-bought clothing from the store to show that you’re interested in the brand rather than just regular clothes.

Interviewer: What questions did the interviewer ask during the job interview?
Abercrombie & Fitch Employee: They asked you what you thought about the brand and what it meant to other people, and why you would be a good worker there.

Interviewer: What set you apart from other candidates?
Abercrombie & Fitch Employee: I’m a very goal-oriented person and very timely, so I think that would help because it’s important to be on time.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Abercrombie & Fitch Employee: I would say to go in with an open mind and just be ready to work hard.

Abercrombie & Fitch Home Office Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Abercrombie & Fitch Home Office Associate: My job title with Abercrombie was a floor model, so basically what you would do is you would set the displays at the store or at the home office for what the customers were going to see.

Interviewer: What was the work environment like?
Abercrombie & Fitch Home Office Associate: The atmosphere at the Abercrombie store was pretty much the same as the shopping experience. It’s very loud with lots of music and it’s just upbeat and fun. All the managers are pretty young, like college-age students, so they’re really fun to be around and very personable. It was pretty much the exact same thing as the store but in a home office, and the only difference that we didn’t have any customers at the home office. Instead of having customers come in and showing them to the dressing rooms and folding clothes and getting in sizes, at the home office you’d be setting up the displays where they take a picture of it and ship it out to all the corporate locations or to all the stores worldwide.

Interviewer: Please describe a typical day as an employee.
Abercrombie & Fitch Home Office Associate: A typical day was probably we would go in, go up to the kiosk or the computer and clock in. Then at the home office, we would have to get an assignment sheet and it would give us this picture of certain clothes, and you would have to go back to the backroom and find all of them and find the ISPN number, and you would set up these displays. What you see in the stores where all the clothes are, you would be setting those up; cuffing the sleeves or folding them to certain folds. That was pretty much at the home office, but if you were at the store, it’s pretty much just helping customers.

Interviewer: How would you describe the application and interview process?
Abercrombie & Fitch Home Office Associate: The application process, it was pretty easy. I heard about it from friends from high school. I went to the home office, and they showed me right back to the store and they’ll pull down this little computer for you and you can just fill it out right there. If it’s on a Tuesday or Thursday, they usually just have interviews right there and they’ll ask you to stay, or they’ll ask you to set up an interview time that works best for you, and you just come back and sit down. They’ll tell you what to wear and what to expect, so it’s pretty easy.

Interviewer: What questions did the interviewer ask during the job interview?
Abercrombie & Fitch Home Office Associate: Most of the questions that they ask in the interview are pretty specific to Abercrombie. They’ll ask you, “How would you describe Abercrombie style, classy or preppy?” They’ll ask you: “How do you work well in a group?” or “Define diversity and why it’s important in the workplace.” Most of the questions are specific just to Abercrombie: “Do you wear Abercrombie? Would you promote it?” That’s probably, I think, about it.

Interviewer: What set you apart from other candidates?
Abercrombie & Fitch Home Office Associate: I think Abercrombie looks for a certain look in girls. It’s a natural look. They don’t want a lot of girls that are wearing makeup, and I don’t usually wear a lot of makeup. And they just want a really natural look, and then personality-wise I think they just wanted someone who’s super energetic and bubbly and smiley that could be helpful either if you’re in the store for customers or if corporate people walk in you would be a fun thing to the atmosphere. So, I think that’s probably what set me apart.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Abercrombie & Fitch Home Office Associate: I would tell someone who is going to work at Abercrombie or going to an interview, just to be yourself and that’s the best way because the interview’s really casual. You sit down at a table. Wear something like you would see in the store, something super casual. Just be yourself because it’s a really fun environment. So if you’re yourself at the interview and I think they’ll want to pick you because it’s fun to work there.

More Abercrombie & Fitch Interview Videos:

Related Links:
Abercrombie Application
Abercrombie Floor Model
Abercrombie Merchandiser