Founded in 1997, Advance America deals in short-term loans helping individuals with tight budgets. Work hopefuls may find centers in many U.S. states and several Canadian provinces. Customer service, field work, and sales positions persist in full-time and part-time capacities.
Facts About Working at Advance America
Minimum Age to Work at Advance America: 18 years old (How old do you have to be to work at Advance America?)
Advance America Hours of Operation: Mon-Thurs: 10:00am-6:00pm; Fri: 9:00am-7:00pm; Sat: 9:00am-2:00pm; Closed Sunday
Available Positions at Advance America: Customer Service Representative, Compliance Specialist, Loan Specialist, Assistant Manager, Manager, Floating Assistant Center Manager, Center Manager, Manager in Training, Product Coordinator
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Advance America Job Opportunities
Building off the existing 2,000 locations and 6,000 employees, Advance America grows each year and needs new workers to fill positions requiring varied specialties. Individuals with experience in or knowledge about sales, customer service, management, information technology, and software development may receive preference during screening processes. Additionally, the company creed calls for employees to respect customers, respect fellow associates, and respect the law. Job candidates able to demonstrate mindfulness of company values, history, and policies also receive favor with hiring personnel.
Individuals pursuing careers with Advance America without much work experience may apply for entry-level positions to start. All positions require employees to complete ten days of training before officially starting with the company. After the initial training process, associates gain access to 60 online programs, videos, and interactive games designed to help employees understand the various jobs available with the company and grow as professionals. Completing the training modules demonstrates initiative and may lead to promotion.
Advance America Positions and Salary Information
Most jobs available with Advance America require interested individuals to possess high school diplomas or GEDs. Consequently, applicants should stand at least 18 years of age. Job candidates with education or work experience in sales and customer service may receive preference for entry-level positions, such as:
Customer Service Representative – Operating as the face of the company, customer service representatives ensure every client receives quality service and walks away satisfied. Available as a full-time or part-time position, the position of customer service representative pays average hourly wages of $9.00 to $11.00. Interested individuals must hold valid state driver’s licenses, possess proficient computer skills, and remain able to pass background tests and drug screening. Shift duties include completing transactions on new and existing accounts, keeping detailed and organized files of each customer case, practicing privacy policies, suggesting products, reporting on inventory, performing collections, answering phones, and maintaining office cleanliness.
Assistant Manager – Individuals pursuing assistant manager positions should possess at least two years of previous work experience, preferably in managerial capacities. Additionally, college credits, open availability, leadership skills, and excellent communication skills may earn applicants preference with hiring personnel. The basic objective of assistant manager positions remains maintenance of store operations and teams. Such a responsibility entails regularly reviewing operating results of centers, controlling cash flow, balance, and audits, seeking new workers, assisting in the training of talent, ensuring stores meet sales goals, working well within teams, providing exceptional customer service, handling collections procedures, and maintaining the overall cleanliness of stores. Assistant manager positions generally stand available as full-time commitments. Associates earn average pay rates of $11.00 to $14.00 an hour.
Tips For Applying
Interested job seekers create profiles using the job hosting platform found on the careers page of the Advance America website. Individuals maintain the option of collecting pertinent information before starting the application process or connecting to LinkedIn, Google+, or Facebook to expedite the procedure. Applicants choosing to enter information manually must provide lists of previous work experience, references, relevant skills, and highest levels of education. Individuals may benefit from tailoring the language of applications and resumes to the desired position and from checking entered information for accuracy.
Advance America attempts to inform every interested individual of applications status. Hiring personnel generally reach out to applicants via phone or email within a month of receiving completed applications. Job candidates wishing to check in with hiring managers before then may call the appropriate personnel, email managers, or visit locations in person. Regardless of the means, individuals should conduct communications politely and professionally. Candidates choosing to visit stores may benefit from dressing well, as on-the-spot interviews commonly take place.
Benefits of Working at Advance America
As a prosperous company, Advance America offers employees comprehensive work benefits. Company medical insurance covers dental, vision, prescription drugs, long- and short-term disability, life, and accidental death insurance. 401(k) plans, paid time off, holidays, and educational assistance remain available, as well. Job benefit eligibility may depend on employment status as full-time or part-time.
More Information on Advance America
Advance America regularly donates time and money to causes important to surrounding communities. Charities like Faith for Change, Frameworks Community Development, Mission Mississippi, and Habitat for Humanity enjoy partnerships with the lender. Faith for Change collects school supplies for students attending high-need schools, and the company aids approximately 400 students every new school year. Frameworks Community Development conducts financial literacy workshops, which give families advice and tools needed to make responsible financial decisions. Mission Mississippi builds strong communities and interracial relations. Lastly, corporate employees frequently volunteer with Habitat for Humanity, which repairs and builds shelters where urgent need exists.