Aflac Job Interview Questions & Tips

Hiring process information for an interview at Aflac

How to Get a Job at Aflac

Specializing in selling renewable insurance plans, Aflac boasts a mighty workforce of more than 70,000 agents and offers interviews for a variety of entry-level and professional positions. Job seekers typically find openings on the company website.

Typical Interview Proceedings

The insurance company administers a straightforward hiring process. Applicants often sit with multiple managers for a 30- to 60-minute question-and-answer session and company presentation. In preparation for the job interview, candidates should investigate the establishment thoroughly and to see what each position requires.

Arrive Early and Dress to Impress

Applicants should demonstrate promptness by arriving 10 or 15 minutes before the scheduled interview time. Aflac associates must operate with a high level of professionalism at all times, and candidates should align with such principles by wearing business-formal attire.

Questions about Customer Service

The question-and-answer session proves brief, and applicants respond to inquiries like: "Tell me why you want to sell insurance," "How do you handle stressful situations when you're working?", and "Tell me about a time when you had to overcome a challenge to sell something; what did you do?" Interviewees should speak to any relatable customer service or sales experience when responding to questions.

Additional Topics Covered

Hiring managers use the remaining portion of the interview to outline the job description, explain how wages are distributed, and go over any necessary training requirements. Candidates may return for a second interview, but managers often extend job offers after the initial meeting. New associates may need to pay for training, licenses, and any other essential tools needed to perform job duties.

Insider Tips

We speak with former employees about working for Aflac:

Aflac Benefits Consultant Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Aflac Benefits Consultant: My job title was benefits consultant. The primary duty was…Well, first, you get licensed to sell insurance to people and then you would call businesses or reach out to business, walk around to neighborhoods and just get to know ’em and see if AFLAC might be something they’d be interested in offering. You just keep doing that until you get appointments set. Then, you go in, inform them about the products. Then, you meet with their employees and then you enroll people.

Interviewer: What was the work environment like?
Aflac Benefits Consultant: The work environment was a pretty upbeat place. You go in…there was all kinds of meetings and stuff with big, group functions. You’d go in the morning, everyone would be there and talking about what their day’s gonna be. Then, they would go off and do their own thing, or they would sit in the office and make their calls. It was a good group atmosphere, but in the end, you were making your calls or doing whatever on your own.

Interviewer: What was your favorite part about working there?
Aflac Benefits Consultant: Probably the meetings. The meetings were pretty cool. It was really interactive and upbeat. If you’re not upbeat, you’re probably not gonna be the greatest person for it ’cause everyone there is 24/7 just goin’.

Interviewer: Please describe the application and interview process.
Aflac Benefits Consultant: It starts off, you apply just like a normal job application. You’d send in your past work experience, your resume, and all that. Then, you come in for an interview. I think it was two or three rounds of interviews before they take you on. Then, they’ll take you on and that starts the process for getting your license. Then, you start doing the licensing before you go into work. That’s basically it. You just work through that.

Interviewer: What questions did the interviewer ask during the job interview?
Aflac Benefits Consultant: What got you interested, obviously, ’cause it’s kind of a weird field for people in college and stuff to get in to. So, they ask you about that. They ask…I don’t know. What would make you good for it, obviously. What’s your biggest drawback, when thinking of sales? Some of them were more sales focused, so like drawback in sales. What would you look forward to most in sales? How are you driven? ‘Cause it’s all commission based, so if you’re not driven by making some money, not gonna do great there. Yeah. Questions like…just basic sales questions mostly.

Interviewer: How were you notified that you received the job?
Aflac Benefits Consultant: After the interviewing, probably two days. It was pretty quick. They reached out. I think I got an email and a call. If I didn’t answer the call, they hit me on the email.

Interviewer: What set you apart from other candidates?
Aflac Benefits Consultant: What set me apart? I’m a pretty upbeat person during interviews. So, just having a good attitude, always having questions about the company when going in instead of just letting them ask you. Always be ready to ask them something ’cause I think they really liked that. Then, past sales experience was a big hitter for ’em.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Aflac Benefits Consultant: Definitely stay upbeat and stay open minded to trying new things ’cause it’s gonna be a little weird at first and a little discouraging, but if you keep your spirits up, you can really push through it and make some good money, make some really good relationships…’cause that was another big thing there. So, be open to meetin’ new people ’cause that’s huge. And, networking ’cause you meet a ton of people there if you get in there.

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