AMC Movie Theater Usher Job Description & Interview
Job Description and Duties
What Does a AMC Movie Theater Usher Do?
AMC Theater ushers spend shifts mostly roaming theaters, ensuring safety, and engaging guests. Employees help maintain clean facilities, such as lobbies, concession stands, hallways, and auditoriums. Many people may identify ushers as ticket takers who direct patrons to theaters.
Other Job Requirements and Duties
Additional job duties include putting up new movie posters, setting up displays, and tending to any customer complaints and concerns. Applicants looking for employment with AMC Theatres must meet several hiring requirements. Positions require workers to communicate effectively with customers, especially during rushes. AMC also seeks ushers with work schedule flexibility, as some showings play well past midnight.
Salary and Compensation
How Much Do They Get Paid?
Ushers, like many AMC Theaters employees, enjoy competitive pay rates. Depending on location, entry-level ushers may earn between minimum wage and $16.00 an hour. Average hourly wages are about $8.00. AMC Theatres wants employees to succeed. Interested new-hires may find career advancement opportunities within the company, mainly in theatre management and corporate positions.
Advancement Opportunities and Access to Other Benefits
Higher positions with AMC usually come with competitive salary options. Employees may take advantage of several work benefits, as well. Each associate earns several free passes and discounts on movies. Additional job benefits also include paid vacation, bonuses for good service, and a 401(k) retirement plans.
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AMC Theaters Sales Associate / Usher Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
AMC Theaters Usher/Sales Associate : I was a sales associate, which basically entails that you kind of do everything. So, your duties will include ushering, concessions, and box office. So, as an usher, you are in charge of cleaning the theaters, making sure lines are in order, and cleaning the bathrooms. As a concessionist, you pop the popcorn, get the drinks, you get their candy, whatever they want. You ring them up for that. Then, working the box office, you are in charge of ticket sales.
Interviewer: What was the work environment like?
AMC Theaters Usher/Sales Associate : My fellow employees, I would say. We were a collection of people. What we had in common was working at AMC, which was really interesting for me. I think that the customers that we dealt with were generally happy to be there. They’re paying to see the movie – usually pretty friendly. Every once in a while, you have someone who has something else to say, but my management – great people. I had a great experience there.
Interviewer: What was your favorite part about working there?
AMC Theaters Usher/Sales Associate : Well, it is nice that you get to see free movies. That’s one of the main perks. I also enjoyed the people I worked with, because of how different we all were, and working together, we all kind of bonded together, and learned more about each other.
Interviewer: How would you describe the application and interview process?
AMC Theaters Usher/Sales Associate : So, the application was all online. It was a few years ago now, but I’m pretty sure there was a questionnaire online, and I think it consisted of about 50 questions about how I’d handle certain situations. The interview process… After I sent in my application, I got a call from one of the managers who brought me in. I only had one interview with the one manager, and he asked me pretty general questions about experiences I might have had dealing with rules I didn’t necessarily agree with or times I had to work as a team. That kind of stuff.
Interviewer: What questions did the interviewer ask during the job interview?
AMC Theaters Usher/Sales Associate : I remember, specifically, they asked me a time I had to work at a team, and I didn’t necessarily get along with all of the people in my group. They asked me about a time where I held a position of responsibility. I don’t really remember any of the other questions, but I think they were looking for someone that was reliable, and someone who could be outgoing and not shy.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
AMC Theaters Usher/Sales Associate : Just be confident with yourself. I think AMC generally hires people as their first job, so you’re not going to have experience. But, they want to be able to feel a sense of reliability from you, so once you give off the vibe that you’re willing to work, and that you’re going to be at work on-time, in your proper uniform. I think that’s what they’re looking for.
