How to Get a Job at American Airlines
Job hopefuls can expect to hear back from hiring managers between one and four weeks after submitting an application. Those who are offered American Airlines interviews should start to prepare right away.
A Varied Interview Process
The initial meeting with American Airlines may be done via phone or video call. The questions will likely be very simple and basic to begin.
Next, depending on the position, four to six applicants might be interviewed at once in person. Sometimes, employers give the group a task, or require people to interact. This shows how each one can work as part of a team. Individual prompts could be given at the end.
Those who are successful move on to the private portion of the interview process. This is when the bulk of questions are asked, and where interviewees may feel the most pressure. However, preparing ahead of time usually curbs that feeling.
Professionalism and Preparation
The key to impressing interviewers in the hiring process is to show foresight and poise. This is true even while being put on the spot. It’s good to research the company in advance to be familiar with its values. Knowing potential American Airlines interview questions helps applicants prepare too.
American Airlines Interview Questions
What Questions Will They Ask?
Candidates who want to do well in their job interview with the airline should practice responding to at least two of the following:
- Describe a time you faced a challenging situation and overcame it.
- Why do you want to work for American Airlines?
- What would your last employer have to say about you?
- What type of worker are you?
- How Would You Deal With An Angry Customer?
It’s best to be as specific as possible in an American Airlines job interview. Hiring managers prefer to see examples of strong work ethics, solid goals, and actual results. That’s why it helps to have replies ready. For in-depth breakdowns of how to answer other typical interview questions, visit our extensive list.
What to Wear to American Airlines Interviews
How Should You Dress?
Even when applying for entry-level positions, candidates need to dress in their most professional attire. Pantsuits, slacks and button-downs, and dresses are some examples of appropriate outfits. The American Airlines interview process is formal, so clothing must be as well. Potential employees also have to be neatly groomed.
On Interview Day
To be prepared, interviewees should print out a few hard copies of their resume on the day of the American Airlines interview. Review information on the company, and practice possible responses a few more times.
Most of all, the best thing candidates can do is relax and go into the interview with confidence. A good attitude sets everyone at ease, and comes across as quite professional. This provides better chances in the hiring process.
American Airlines Ramp Agent Interview Video
Interviewer: Please describe your job title and primary duties.
American Airlines Employee: I was a ramp agent, and your primary duties are to bring in incoming planes that arrive at the airport, download the luggage, cargo, and mail, upload the new luggage, cargo, and mail, and then get the plane out on time.
Interviewer: What was the work environment like?
American Airlines Employee: The work environment was great. The people at the airline… everybody was very fun-loving and were like me – they loved to travel and they loved what they were doing.
Interviewer: What was your favorite part about working there?
American Airlines Employee: My favorite part was the travel – the discount travel that you receive when you work there – and all the discounts that come along with working for an airline, like hotel discounts and when you’re in cities visiting, they give you discounts on different activities. There’s always an airline discount somewhere.
Interviewer: Please describe a typical day as an employee.
American Airlines Employee: A typical day… well, there is no typical day when you work outside. Depending on the weather, that is in the summer very hot. You’re working hard. You’re working in airplane bins. You’re wearing knee pads. It’s very physical. You’re having to lift very heavy luggage. In the winter, it was a whole other story, because you’re deicing planes and dealing with Mother Nature and delays. So, there really isn’t a typical day in the airline industry, but that’s what made it fun.
Interviewer: How would you describe the application and interview process?
American Airlines Employee: The interview process was an open interview. They would have a conference room at a hotel, and everybody would sit in a huge circle. They would go around the room, and you would have to talk about yourself, say who you were and something about yourself. After that, they would be observing your personality and if you were outgoing to see if you had good customer service skills. After that, we were excused from the room, and we would come back a half hour later. And if your name was on the list, you would continue to the next part, which was more of a one-on-one interview. And from there, some people got chosen to maybe do typing tests. But it was basically a couple hours in a hotel room for the initial interview process.
Interviewer: What questions did the interviewer ask during the job interview?
American Airlines Employee: Well, for a ramp agent, they wanted to make sure that you were willing to work holidays and you’re willing to work out in the different weather and to be able to handle all of the heavy luggage and cargo. So that’s the first thing, if you’re physically and mentally able to do that.
Interviewer: What set you apart from other candidates?
American Airlines Employee: I think just being very positive and outgoing. I feel like a lot of my coworkers there were the same way, so it made it a really nice work environment. And I think that’s probably what set me apart.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
American Airlines Employee: Definitely, it’s a great industry to work in. It’s very exciting, and lots of opportunities… and if you can handle the odd hours and holiday days, it’ll be a great experience.