American Eagle Outfitters Sales Associate

American Eagle Outfitters Sales Associate Job Description & Interview

Job Description and Duties
American Eagle sales associate jobs carry multiple responsibilities. Primary job duties for American Eagle sales associates include providing customer service. American Eagle Outfitters sales associates assist customers in sales, organize displays, stock shelves, and operate cash registers. Additional job duties may include cleaning store locations. The position of sales associate requires applicants to stand and work on foot for long periods of time. Training typically lasts a few days up to a week, in most cases, with a short probationary period for new employees.

Salary and Compensation
In entry-level jobs, American Eagle Outfitters sales associates may start out earning minimum wage. Some stores start sales associate workers off at $9.00 per hour or more, depending on experience. American Eagle associates working part-time generally work three to five six-hour shifts a week. Full-time sales associates work 40 hours or more per week. Due to the nature of the job, American Eagle may require sales associates to work nights, weekends, and holidays. American Eagle employees, both part-time and full-time, enjoy a sizable discount on clothing and merchandise as well as excellent employment benefits. Associates enjoy career growth opportunities, paid time off, 401(k) retirement plans, life insurance, disability coverage, medical, dental, vision, and prescription drug plans, and employee profit sharing plans. Salary options and benefits typically vary for new-hire employees.

American Eagle Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
American Eagle Employee: Job title… I was a sales associate. Basically, I stocked things, I was in charge of the dressing room, and I was trained on the register, as well.

Interviewer: What was the work environment like?
American Eagle Employee: Work environment was very upbeat. Cool, kind of hip.

Interviewer: Please describe a typical day as an employee.
American Eagle Employee: A little stressful, only because American Eagle was very hot in demand back then. People coming, going. It was in the mall, so it was like the later part of the afternoon when kids were getting out of school, they would come.

Interviewer: What was your favorite part about working there?
American Eagle Employee: My favorite part was just interacting with other people. Interpersonal. Besides sales, you learn a lot about people. It also helps with your sales pitch, actually sitting down and having a conversation with them.

Interviewer: How would you describe the application and interview process?
American Eagle Employee: The application I thought was a bit much. They had the basics, but the references… they had a lot of references that you need to have. You had to have interpersonal skills, basically. They weren’t hiring anybody that was real quiet or too laid back. You had to have a personality. Another thing about the application was as long as you met the basic criteria, the interview was the big thing to focus on.

Interviewer: What questions did the interviewer ask during the job interview?
American Eagle Employee: Leadership skills, past experience, why do I want to work at American Eagle, things like that.

Interviewer: What set you apart from other candidates?
American Eagle Employee: I think it was my personality. I came business formal, but I still made jokes with my interviewer, and things like that. I had a personality that they liked.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
American Eagle Employee: Kind of be cool, different, but still be yourself. Don’t try to go too far out of your way.

American Eagle Sales Associate Interview Video 2

Video Transcript

Interviewer: Please describe your job title and primary duties.
American Eagle Sales Associate: I was a retail person who also did cashier stuff. My primary duties were to cash people out, fold clothes, stock clothes in the back, and make sure that everything looked nice in the store.

Interviewer: What was the work environment like?
American Eagle Sales Associate: It was really friendly. I liked it, especially since you get a lot of people your age coming in and shopping, and helping people to pick outfits, and it was a lot of fun.

Interviewer: What was your favorite part about working there?
American Eagle Sales Associate: Picking outfits. It was really fun, especially since there was this one girl who always came in and I would basically pick out her whole wardrobe. Helping people, and picking out what they wear was really fun.

Interviewer: Please describe a typical day as an employee.
American Eagle Sales Associate: Essentially you go in, clock in, see if there’s anything low in the stockroom. If you need to order jeans or anything like that, tell your boss if you see anything out of place. Work the cash register, go fold clothes clothes, clean the back room, that kind of thing.

Interviewer: How would you describe the application and interview process?
American Eagle Sales Associate: One was a written application, and then I had my first interview. The application was what past experience you had, if you had any experience in retail, any experience in clothing, if you are in school, when you could work, and if you could work full-time. The interview was why you think you were a good fit for this job, are you good with people, are you good with fashion, do you like working in the retail industry.

Interviewer: What questions did the interviewer ask during the job interview?
American Eagle Sales Associate: Again, my schedule was very important to them. They also hired seasonal shifts, so it depended if you were just working for the summer, and I was just working for the summer. I could work full-time in the summer, so they were definitely a big fan of that. Possible retail experience, which I had at that point, and if you’d been convicted of any felonies at that point.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
American Eagle Sales Associate: I think definitely having the past retail experience helped me a lot, and being able to work the cash register and talk to people. Also, my interest in fashion set me apart. I think number one was probably my schedule. I could work to their basis and to what they needed.

Apply Online: American Eagle Outfitters Application Online

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