Baskin-Robbins Interview Questions & Tips

How to Get a Job at Baskin-Robbins

Baskin-Robbins requires every prospective employee to participate in a general hiring process. The duration of the interview process commonly varies, depending on the amount of applicants for positions available. Some locations may hire candidates after a week, while others may give hiring notices on the spot. Regardless, most storefronts use a simple one-on-one interview format between the store manager and interviewee. Additional interview formats include group interviews and training sessions, if necessary.

Who Stands the Best Chances?

Anyone with previous job experience in foodservice may find the Baskin-Robbins hiring process easy to navigate. Interview questions typically cover interest in the ice cream company, skills, and availability. Applicants must use the time to promote themselves as the best candidates for the jobs. Overall, Baskin-Robbins seeks out potential workers who possess good judgment, strong character, and excellent communication and social skills.

Preparation Goes a Long Way

Proper preparation for the Baskin-Robbins job interview will separate applicants who perform adequately compared to those who win over interviewers. For example, dressing up for the interview will promote a strong sense of professionalism and confidence. Practice some general questions like: "Why do you want a job with Baskin-Robbins?" and "What challenges do you think an ice cream parlor faces?" Interviewers may not ask those exact questions, but applicants will at least be familiar with the interview atmosphere. Eye contact, body language, and legible speech patterns may be the deciding factor for most applicants, as just about every store demands great social skills and communication with customers and coworkers alike.

Baskin-Robbins Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Baskin-Robbins Cashier: Cashier/store clerk for Baskin-Robbins. I’d open up. I’d do the cleanup, because we had a pretty small facility. I was just right behind the counter, making smoothies, serving up scoops, doing whatever they asked. Sundaes, making cakes, ice cream cakes, just making everything and anything they order. Also, making sure the shop was clean and cash out the customers as they came in.

Interviewer: What was the work environment like?
Baskin-Robbins Cashier: I liked it a lot, because it was small and it was fast, but it was almost like a family. There was only a few people working there, four or maybe even five on busy days, but it was the type of store I could run by myself and do well on a regular day. I loved it, because the people there were like family. It was cool.

Interviewer: Please describe a typical day as an employee.
Baskin-Robbins Cashier: Just make sure that everything is stocked by both the counters. Cashing out customers as they were pouring in. Just go to work. Make their smoothies and once it gets slow, or if you have a lot of downtime, that’s when you start making the cakes. Or if someone actually calls and they order a couple cakes or specialty cakes, that’s when you start frosting them up.

Interviewer: How would you describe the application and interview process?
Baskin-Robbins Cashier: It was actually pretty good, but it was also my second job ever, so I was extremely nervous. The manager – I think his name was Mohammed – I forgot his name. He actually saw that I was nervous and set me at ease by telling me he wasn’t the executioner or anything like that. It was pretty good. One key question he asked was how I handle myself under pressure, because at times it was a pretty high-pressure job. But as long as you just kept going, even if you mess up a little bit, as long as you kept going you can always fix it.

Interviewer: What questions did the interviewer ask during the job interview?
Baskin-Robbins Cashier: They wanted to know if I was responsible and if I could multitask. Multitasking was a big, key issue. Similar jobs to kitchen production or any kind of job where you need to be cashier, custodian, and ice cream jockey all at once. You had to be able to multitask, and I told him I could, and I let them know I could, with how I handled myself at school, how I handled myself and my sports teams, and things like that.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Baskin-Robbins Cashier: Make sure it’s a good fit, because it’s a good company, and it’s a great opportunity for someone that’s still in school. So, make sure it’s a good fit.

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