As one of the largest chains of bookstores in the United States, Books-A-Million maintains hundreds of retail outlets and employs thousands of workers across the country. The book retailer tends to hire friendly individuals with strong verbal communication skills and well-defined career goals.
Facts About Working at Books-A-Million
Minimum Age to Work at Books-A-Million: 18 years old (How old do you have to be to work at Books A Million?)
Books-A-Million Hours of Operation: Mon-Thurs: 9:00am-10:00pm; Fri-Sat: 9:00am-11:00pm; Sun: 9:00am-9:00pm
Available Positions at Books-A-Million: Sales Associate, Cashier, Warehouse Worker, Manager in Training, Assistant Manager, Co-Manager, Store Manager, General Manager
Books-A-Million Job Prospects
Located in more than 30 states, Books-A-Million stores offer varied and exciting work environments. The nationwide retailer operates expansive superstores, smaller traditional stores, and compact newsstands under multiple banners. Each type of format creates specific hiring needs for the employer and different job duties for workers. Superstores contain over 20,000 square feet of floor space requiring large workforces of sales and stock associates, while traditional bookstores remain much smaller and mainly operate in shopping malls. Newsstands represent the smallest store format and place more of an emphasis on magazines and newspapers in addition to bestselling books.
At the retail level, Books-A-Million employees generally work as either booksellers or managers. The bookstore chain must also hire baristas, as each location features an onsite coffee shop. Regardless of job title, bookstore associates consistently need to form meaningful connections with customers in order to generate sales. Entry-level and managerial employees at each location also work together to keep sales floors clean, fully stocked, and attractively organized. In general, entry-level booksellers and baristas maintain part-time hours, while management careers often come with full-time schedules. The book retailer expects part-time and full-time associates alike to work flexible hours.
Books-A-Million Positions and Salary Information
In addition to schedule flexibility, Books-A-Million jobs feature attractive pay rates and comprehensive training. In fact, inexperienced workers frequently obtain employment from the bookstore chain due to the effectiveness of the training programs in which newly hired staff members must participate. The company enforces a minimum hiring age of 16 for barista jobs, 18 for bookseller positions, and 21 for management careers. Job seekers may apply online for each of the following opportunities:
- Booksellers primarily offer customer assistance and use cash registers to process sales.
- Major responsibilities include greeting customers, helping shoppers locate specific book titles and other requested items, and ringing up purchases.
- The entry-level position also entails promoting the Books-A-Million discount card and enrolling as many customers as possible into the loyalty program.
- Due to the customer-focused nature of the job, booksellers must communicate effectively and look professional at all times at the workplace.
- Predictably, the position also demands a genuine love of books and reading.
- Pay scales for booksellers typically start around minimum wage.
- Baristas work at in-store cafes and hold the same responsibilities as employees of traditional, freestanding coffee shops.
- Everyday duties range from operating coffeemakers and other specialized equipment to serving customers and finalizing sales at the cash register.
- Baristas regularly clean cafe seating areas, as well.
- Enthusiastic individuals with flexible availability and strong customer service skills generally enjoy the best chances of securing barista jobs, which usually pay between $8.00 and $9.00 an hour.
- Responsible for the daily operation of Books-A-Million stores, managers continuously strive for increased sales and total customer satisfaction.
- Managerial duties involve sales floor oversight, hiring qualified booksellers and baristas, training and mentoring entry-level associates, ensuring high levels of customer service storewide, monitoring inventory and ordering new products, and making sure each worker achieves clearly defined goals regarding sales and discount card enrollment.
- Entry-level management positions typically require completion of specially developed training programs and pay about $10.00 or $11.00 an hour, while general managers need three to five years of managerial experience and earn salary options ranging up to $40,000 or $50,000 per year.
Tips For Applying
The Books-A-Million website for career opportunities enables job seekers to apply online for employment. Candidates may either select current job openings and fill out online applications or create profiles and sign up to receive notifications of future vacancies. To make the process even more convenient for job seekers, the book retailer allows each applicant to upload a resume, which automatically completes certain sections of the application form. Candidates opting to take advantage of the time-saving step should make sure the information contained in the documents aligns with the skills and qualifications sought by the employer.
Job seekers unable to determine the status of submitted applications online may want to check with Books-A-Million directly by calling or visiting the appropriate store. For best results, applicants should wait a reasonable amount of time before following up specifically with the manager in charge of hiring. Waiting at least a week after applying for employment and keeping follow-up contact to a minimum demonstrates patience, professionalism, and understanding of the hectic schedules of store management.
Benefits of Working at Books-A-Million
In addition to customary perks like competitive pay, full training, and flexible hours, Books-A-Million offers generous employment benefits to qualified associates.
Depending on certain eligibility criteria, workers may qualify for:
- Medical insurance,
- Vacation time,
- Enrollment in 401(k) retirement plans, and other job benefits related to the physical health and financial wellbeing of employees.
Discounts on books and other merchandise represent popularly available employment benefits, as well.
Additional Information on Books-A-Million
To enhance the shopping experiences for customers, Books-A-Million maintains a loyalty program called the Millionaire’s Club. For a small annual fee, members enjoy a 10% in-store discount, complimentary Wifi access, exclusive email offers, bonus coupons worth $100 in savings, and free shipping on items purchased online. In addition to offering special programs for customers, the bookstore chain supports the military by spearheading an initiative called Books For Troops. The charitable initiative enables customers to send books to overseas troops, hospitalized veterans, and the children of servicemen and women. In 2013, the program resulted in the distribution of more than 35,000 books to military troops stationed around the world.