Beginning the Hiring Process
Bruegger's Bagels locations feature many coffee shop staples, including hot and cold beverages, baked goods, soups, salads, and fresh sandwiches and wraps. The company administers an extensive hiring process for more than 300 stores across North America. To begin the employment process, coffee shop job hopefuls should submit the proper hiring forms.
How to Get a Job at Bruegger's Bagels
After sifting through applications, Bruegger's Bagels contacts eligible job seekers for official company interviews. Candidate who receive phone calls or emails from the coffeehouse chain must properly prepare for interviews. Arriving early and well-dressed shows the dedication an applicant needs toward gaining employment. Most interviews are conducted through one-on-one question and answer session with store managers. The interview usually takes place at the locations where applicants turn in hiring forms.
Topics Covered in Interviews
The Bruegger's Bagels job interview features a variety of inquiries to evaluate capabilities. Behavioral questions make up most of the interview questions. Applicants may respond to hypothetical scenarios and need to quickly think of answers aligned with company philosophies on customer satisfaction. In addition, applicants face several personality questions and assessments.
Responding to Interview Questions and Follow-Up Methods
The bagel shop does not require overly involved answers; however, applicants must demonstrate the ability to speak clearly and with proper grammar. Since jobs with the cafe chain primarily deal with social interaction, interviewees must exhibit somewhat animated demeanors and feel comfortable speaking with the general public. At the end of the interview, each candidate should thank the attending manager for the opportunity. Contact with the cafe chain post-interview should involve discretion and timeliness. A phone call or email asking about hiring status may prove beneficial.
Insider Tips
We speak with former employees about working for Bruegger’s Bagels:
Bruegger’s Bagels Crew Member Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Bruegger’s Bagels Crew Member: I was a crew member at Bruegger’s Bagels. What I would do is I would work at the food line to deal with customers and serving food and making the bagels. You prep…every time you come in, you see a list to prep food to put on the line. I also worked as cash register. And then if you’re the closing shift, you have to clean.
Interviewer: What was the work environment like?
Bruegger’s Bagels Crew Member: It dealt a lot with teamwork. You had to…if you’re on the line, you would need to have communication with the person at the cash register, people on the line helped each other. It was a lot of teamwork.
Interviewer: What was your favorite part about working there?
Bruegger’s Bagels Crew Member: The hours. Because I like waking up early and ending my day early so I have the time to do other things. So I would get there at like six and I would…A shift with typically be like four to five hours. Well, for me, because I was a high school student. It closes at four. Even on school days, I would go there, work a couple hours and it would close at four, at least my location did.
Interviewer: Please describe the application and interview process.
Bruegger’s Bagels Crew Member: It was an online application though, so you fill out all your information there and then walk in the first day and you would watch tutorial videos, and that’s how you learn the basics. Then you get hands-on training with another employee.
Interviewer: What questions did the interviewer ask during the job interview?
Bruegger’s Bagels Crew Member: My interview was very casual. I walked in, they sat me down at a table. I was interviewed by my manager and we just had a normal conversation like, what hours can you work? Are you able to work? Do you have a car? Like tell me about yourself and yeah, it was very laid back.
Interviewer: How were you notified that you received the job?
Bruegger’s Bagels Crew Member: I got a call. It did not take that long because they were…They needed people because high school students come and go, so it was not that…It was within weeks of applying online.
Interviewer: What set you apart from other candidates?
Bruegger’s Bagels Crew Member: I had very good grades in high school and I have a strong work ethic, so they really liked that. I had friends that already worked there so they…I had a good recommendation coming in, too. When I…They were impressed with my work.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Bruegger’s Bagels Crew Member: I would definitely work in the food industry at least one time to deal with customer service. The way people really are because you either get really nice people or people who are picky and it’s a good experience to know how you’re going to deal with certain situations.
