Burger King Team Member

Burger King Team Member Job Description & Interview

Job Description and Duties

What Does a Burger King Team Member Do?

A Burger King team member assumes several roles. Primarily working as a fast food cashier, Burger King team members also act as cooks and drive-thru window associates. Specific job duties for team members vary day-to-day.

Daily Duties

Responsibilities may include meeting and greeting customers, taking food and drink orders, preparing food and drink orders, answering questions about menu, policy, and services, and providing excellent customer care. Burger King team members also assume the responsibility of maintaining a cleanly work environment.

Is There a Training Period?

Training typically takes only a few days and involves visual and audio demonstration and instruction. During training, new-hire workers review and memorize menu, practice safe and sanitary food preparation, and receive orientation on how to handle certain situations with customers.

Salary and Compensation

How Much Do They Get Paid?

Burger King employees earn competitive starting pay. Average starting salary options for Burger King team members rests around minimum wage. Burger King team members may earn more with experience gained and promotion into managerial roles with the fast food chain.

Scheduling and Other Benefits

Many Burger King team members work part-time. An average workday consists of a single three to eight-hour shift. The job requires workers to stand for long periods of time. Some employees may undertake tasks involving heavy lifting.

Employment benefits offered by Burger King to team member employees may include meal discounts and access to special promotions. Eligibility and availability of Burger King employee benefits typically varies by location.

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Burger King Crew Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Burger King Crew Member: My job title was a regular crew worker, and most of my responsibilities were cashiering, wrapping sandwiches, and making the sandwiches.

Interviewer: What was your favorite part about working there?
Burger King Crew Member: Probably the one good thing they did was the hours and how flexible they were with it. Because most people are part-time and go to school while they’re working there, so they were real flexible with your schedule. If you needed a day off for school or a certain activity, they would let, they would request off, and they wouldn’t schedule you that day. Or if you needed a 5:00 to 9:00 or just you only could work morning shifts, they were super flexible with that. Because most of them were students and part-time workers.

Interviewer: Please describe the application and interview process.
Burger King Crew Member: All right. So the application process, you fill out online, you submit it through online, then they’ll send you an email and be like, “You have an interview at this time,” or sometimes they’ll tell you to go to their open interview hours. A lot of Burger Kings, they have a lot of open interviews where you can come in at a certain time. And a lot of the questions are just about your work ethic, your communication skills, and are you responsible? Those are the main things they’re looking for most of the time. So, if you answer those most of the time correctly, you’re good. They want people with strong work ethics, responsibility. They’re not going to call off lots of days, like, “You’re scheduled on this day.” “I can’t make it no more. I’m not coming.” They want you to have good communication skills because when you’re dealing with customers, you don’t want to sound disrespectful or come off rude. Those are the main things.

Interviewer: How were you notified that you received the job?
Burger King Crew Member: I got hired, they notified me the same day. After the interview was over, they were like, “We’ll let you,” during the interview in the beginning, they were like, “We’ll let you know if you got the job or not now.” So it was the same day. After the interview was over, “You got the job.” And then I think you fill out a second portion, or fill out a second portion of the online thing about what days I’m available. You fill out that sheet, like I like to work this, this day, this day, and the hours you work, and then that’s it. So they notified me the same day, right after the interview.

Interviewer: What set you apart from other candidates?
Burger King Crew Member: I would say probably communication skills, or I didn’t take the job that much as a burden compared to other workers. Most of the people who applied there just apply, but they didn’t really care about the job. They didn’t sound too excited about the job or anything. You got to show excitement for the job, not just show up in the interview and run through the questions real sloppily and not kind of be cheered up about it and show you’re enthusiastic about working there. So that’s why. I came in presentable and happy about working there, instead of, I didn’t come in and take it as, okay this is just another job. So if you take it as, okay I’m going to actually try, they’ll be like, okay I’ll hire this guy because he’s actually going to work.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Burger King Crew Member: Wanting to get the job is, when you go in for the interview, you have to sound enthusiastic, happy, and wanting to work there. If you go in not actually showing that you want to work there and showing you’re super down, a low energy type mood, they’re not going hire you. The guy before me who came in, he was super down, had… wasn’t really talking to the manager correctly, and he didn’t get a job. They turned him away right away. The interview didn’t even go all the way through. The main thing is how you approach the manager and how you’re talking to her. Because the main thing about jobs, like service, is you’re servicing people. So most of the time they look for communication skills. So if you show good communication skills on how you’re talking to the manager, she’s going to think that’s how you’re going to talk to the workers. I mean the customers.

Burger King Crew Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Burger King Crew Member: I was a crew member so I worked on the grill or the broiler and I did dishes, worked on the line sometimes and I was on the back register at the window.

Interviewer: What was your favorite part about working there?
Burger King Crew Member: I mean it was just minimum wage, first job to get some money. I wasn’t really having fun there. Like I said I had a couple friends that worked there so knowing people there made it a little bit better.

Interviewer: Please describe the application and interview process.
Burger King Crew Member: I just went in, asked them if they had any applications, they gave me one, I filled it out and then gave it back to them. I called them I think it was two or three, within two or three days and I got an interview.

Interviewer: How were you notified that you received the job?
Burger King Crew Member: I think it was two or three days, I called them and I went back in and they told me I had the job and then I just filled out like paperwork to get my clothes that I needed from the company.

Interviewer: What set you apart from other candidates?
Burger King Crew Member: Well in high school I was really good academically in school. I was on the honor roll and I guess maybe that might have had an impact on my first job possibly putting that down might have set me away from other people. But they kind of hire most people that apply.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Burger King Crew Member: Don’t be afraid to work in a greasy environment.

Burger King Crew Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties with Burger King.
Burger King Crew Member: My job title was just a crew member. There wasn’t anything really specific; it was just crew member. Primary duties was I worked in the back making sandwiches on the prep line. I also worked the fryers.

Interviewer: What was the work environment like at Burger King?
Burger King Crew Member: For the most part, the work environment was pretty laid back. I liked it a lot. I usually worked late nights, so they weren’t really concerned about too many rules. As long as you did your job, you were pretty ok.

Interviewer: Were there certain advantage to working nights as opposed to afternoons or days, or however they set up the schedule at Burger King?
Burger King Crew Member: There weren’t really any advantages to nights. I just liked nights better because I was in high school when I worked there. So, I could go to school all day and around four o’clock, I could go in and work the dinner rush until close. On the weekends I worked the lunch shift instead.

Interviewer: What was your favorite part about working there?
Burger King Crew Member: I would say my favorite part about working at Burger King was really just the atmosphere of the night closing because I could get there around four and then you have that two, three-hour rush where you’re just constantly doing stuff – you’re making sandwiches, you’re frying stuff, you’re serving, throwing out as fast as you can. But after that, everything just slowed down. So you just kind of hang out. It’s kind of weird, but just standing there for hours on end making sandwiches, it just gives you time to think. I kind of liked it.

Interviewer: Please describe a typical day as a Burger King Team member.
Burger King Crew Member: You go in, you clock in once you get there. You work for however many hours you had scheduled. In my case because I was underage, I always had to work four hours and then stop and take fifteen-minute breaks, and then I could work another four hours. And then it was just wherever they needed you that day, depending on what you did. If we were really busy, I would be on the line all day. If somebody was there that was really good at making sandwiches, I would be on the fry station, and so you’d just be frying everything. If you had another person there, you could get moved back. And then if you really weren’t busy, you’d just do nothing but wash dishes the whole time, you could be sweeping, mopping, organizing the backroom. So each day was kind of different, but for the most part you would do the same stuff.

Interviewer: How would you describe the application and interview process?
Burger King Crew Member: The application and interview were pretty straightforward. They were really easy. The application is very basic; name, address, what kind of activities you were involved with. After I turned that in, I got a callback maybe two weeks later. I was actually expecting like a formal type interview, and they were actually just calling back to say, “You got the job. Now we just need you to fill out these tax papers,” so I didn’t really have much of an interview. It was that they called me in, and I had to fill out tax papers, then hand it back and get my work schedule, then get started.

Interviewer: Was it an online situation, or did you go into the location?
Burger King Crew Member: I had to go into the store.

Interviewer: What should an applicant wear to the job interview?
Burger King Crew Member: When I went, because I was expecting a formal interview, I actually wore khakis and a dress shirt. Another guy that came with me – we went to high school together -he came in with jeans and a t-shirt on. So I would say real casual is okay, so you can wear jeans. As long as you don’t look grungy or anything like that, I’d say you’re good.

Interviewer: What questions did the interviewer ask during the job interview?
Burger King Crew Member: Most of the questions were about when you were able to work, your availability. They were concerned with how school would interfere with the hours that I could work. So, if there were certain days that you couldn’t work, that was their big focus. What they worried about with me were the days and hours I could work for them.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Burger King Crew Member: Be upfront about the hours that you can work. One of the people that worked there said that he could work all the time, and it turned out that he would always have to cancel or call off, and people would always have to fill in for him. So, I would say be upfront and honest about everything because they want to hire you, obviously, since they called you in. So, they want the truth from you.

Burger King Team Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Burger King Team Member: I was a Burger King team member. I had a lot of duties. I worked at the register, made fries, flipped burgers, sweep the parking lot, clean bathrooms. I had to multi-task a lot.

Interviewer: What was the work environment like?
Burger King Team Member: It was a lot of action going on, because you had to multi-task. One minute you’re making fries, then the manager can tell you to clean the bathroom, but it was a fun environment.

Interviewer: How would you describe the application and interview process?
Burger King Team Member: Well, I took my resume into the Burger King manager. She asked me if I’d applied. I told her no. She had me sit down at the computer, and I applied. She told me she’d call me back in three days for an interview. She called me back in two days and told me to come back for a second interview, and she liked the answers that I gave her when she asked me the questions, and she gave me the job.

Interviewer: What questions did the interviewer ask during the job interview?
Burger King Team Member: She asked if I was a team player. She asked me if I was good at multi-tasking.

Interviewer: What set you apart from other candidates?
Burger King Team Member: The fact that I kept going back when she wasn’t there. She told me she liked … I see that you really want the job, so I’m going to give it to you.

Interviewer: How were you notified that you received the job?
Burger King Team Member: She notified me right there on the spot, after my second interview.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Burger King Team Member: I would just tell them to have a positive attitude. I had to go back about four times, because the first time the manager wasn’t there, but I kept trying. I just never gave up.

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