Originally catering to downtown employees, Caribou Coffee opened in Edina, MN, in 1992. The renowned chain operates approximately 415 company-owned coffeehouses in 40 states as well as 126 franchised locations worldwide, which spurs the constant need for new and motivated workers.
Facts About Working at Caribou Coffee
Minimum Age to Work at Caribou Coffee: 18 years old (How old do you have to be to work at Caribou Coffee?)
Caribou Coffee Hours of Operation: Mon-Thurs: 5:00am-9:30pm; Fri: 5:00am-10:00pm; Sat: 6:30am-10:00pm; Sun: 7:00am-9:30pm
Available Positions at Caribou Coffee: Team Member, Shift Supervisor, Store Manager, District Manager
Caribou Coffee Job Opportunities
Coffee remains the most widely sold beverage offered by Caribou Coffee. Other goods available through the iconic chain include teas and baked items. Job hopefuls with experience in coffeehouse settings or other food service jobs remain increasingly sought after. From the jobs in corporate departments to the operation of individual stores, the popular coffee shop claims successes stem exclusively from competent workers. The coffee chain seeks employees bound by senses of duty and pride in labor. Applicants with friendly dispositions and amiable natures in addition to solid work ethics regularly gain employment.
At Caribou, employees perform daily rituals, such as greeting guests, preparing menu items, and cleaning work stations, which form the basic tenants of most positions available. Employees adhere to quality control measures in all aspects of customer service and food preparation. Roasters and mixologists in both entry-level and managerial roles develop blends and adaptations of recipes by request, which also requires the adept ability to follow protocol and ensure quality at all times. Job hunters searching for work with a forerunner franchise in a leading industry may find several varieties of jobs available, including part-time and full-time positions as entry-level workers and managers.
Caribou Coffee Employment and Wages Information
Caribou Coffee employees represent the backbone of coffee shop operations. Similar to competitors, the prosperous chain places high importance on customer service abilities and regularly encourages workers to perform beyond expectations. Employees must possess aptitude and adhere to policies and procedures connected to customer service and available product lines. The laidback environments most company coffee shops take on compliment fast-paced work atmospheres behind the scenes. Applicants with strong convictions in continuing the legacy of the coffeehouse may considering the following positions:
Barista – The front line of the coffeehouse experience, baristas must cooperate in group settings as well as work individually to meet team and sales needs. Responsibilities include maintaining knowledge of beverage recipes, hand-crafting menu items, interacting with customers, and explaining menu items. Baristas regularly identify various factors between each type of coffee and tea. Math skills, the ability to handle cash, and friendly demeanors remain vital for baristas. Normally, pay scales sit anywhere from $8.00 to $10.00 per hour before factoring in tips.
Shift Supervisor – Shift supervisors bridge the gap between team members and managers. On top of assisting in team members, shift supervisors ensure subordinate associates clearly understand daily goals, customer connections, and expectations from management. Caribou coffee seeks individuals with at least one year of experience in restaurant, retail, or customer service. Typically, shift supervisors make from $9.00 to $12.00 an hour.
Store Manager – On top of encouraging growth of sales, store managers inspire team members to create a memorable experience for every guest. Other responsibilities range from controlling operating expenses and delegating upkeep duties to training staff, monitoring performance, and guiding workers. Store managers play liaison between corporate management and team members. Caribou seeks individuals with at least one year in restaurant or retail management. On average, salary options for a store manager fall between $34,000 and $51,000 annually but may increase with tenure.
Tips For Applying
Caribou Coffee seeks workers with outgoing and bubbly personalities. Typically, one-on-one interviews feature unorthodox questions, most popularly “How do you eat an Oreo?” and “Pick an animal to be and explain why,” to assess applicant personality traits. Experience in sales and customer service often remains preferred but not required. Studying up on coffee culture also boosts likelihood of hiring, including types of coffee, the best methods to serve the beverage, and other related topics.
The time between submitting an application and participating in the interview process normally takes a week or two. In-store visits may increase likelihood of advancement through the hiring process as outgoing and sociable employees remain heavily sought out. Observance of team member duties and services in subsequent visits demonstrates desire to learn the coffee culture. Prospective associates may also follow up on applications via telephone or email; however, personally visiting Caribou Coffee shops often serves as the most direct and effective method of inquiry.
Benefits of Working for Caribou Coffee
Applicants enjoy upbeat atmospheres, positive social interactions, and healthy competitive environments. In addition, Caribou Coffee offers competitive compensation and employment benefits packages, such as medical, dental, vision, and life insurance plans. Additional job benefits may include 401(k) retirement plans, paid time off, and paid vacations. Each employee also receives a free half-pound bag of coffee every week, a free drink per shift, a 30% discount, and shared tips.
Extra Information on Caribou Coffee
The world class coffeehouse maintains international relationships with eco-friendly growers. Caribou Coffee created Do Good in 2012, which gives customers peace of mind by outlining positive changes in efforts made to improve sustainability. Do Good focuses on environmental, economic, and social issues of the rainforest regions from which the coffee chain harvests beans. Also, Do Good addresses improvements regarding recycling practices, water conservation, waste reduction, and energy efficiency in each coffee shop.