Charles Schwab leads the financial services industry with decades of experience helping people take control of financial futures. In preparation for significant future growth, the firm hires diverse, intelligent employees to fill meaningful careers in finance, banking, and corporate services.
Facts About Working at Charles Schwab
Minimum Age to Work at Charles Schwab: 18 years old (How old do you have to be to work at Charles Schwab?)
Charles Schwab Hours of Operation: Available 24 hours a day, 7 days a week
Available Positions at Charles Schwab: Accountant, Financial Analyst, Administrative Assistant, Banker, Brokerage Operations/Customer Service Representative, Sales Associate, Financial Consultant, Human Resources Representative, Investment Manager, Legal Assistant, Marketing Associate, Product Developer, Project Manager, Trader, Training Manager
Charles Schwab Job Opportunities
Workers at Charles Schwab focus on improving the lives of clients by offering a wide range of solutions to meet financial goals, such as individual retirement accounts, 401(k) plan management, stock trading, and investment services. The wide range of services and dedicated teams of skilled employees make the firm stand out among competitors in the financial services industry. Associates regularly find rewarding, lucrative jobs in areas such as accounting, finance, banking, business strategy, customer service, human resources, information technology, marketing, and sales.
Talent acquisition holds high importance with the company, with most full-time jobs designed to guide associates through personal and professional development toward fulfilling careers. Part-time seasonal jobs often come up at the beginning of each year during tax season, which proves a busy time for financial firms. A majority of available jobs require bachelor’s degrees or higher as well as specialized financial experience; however, for recent college graduates or individuals possessing little-to-no work experience, the company operates several rotational development programs geared toward training promising candidates in the skills necessary to become fully fledged financial consultants.
Charles Schwab Employment Opportunities and Salary Options
Entry-level positions at Charles Schwab open the door to individuals seeking careers in the financial services industry. Hard work, dedication, and creative thinking allow associates to roll up the corporate ramp from beginning positions such as client service professionals, margins operations representatives, or help desk specialists.
Client Services Specialist
- Delivering a great customer service experience stands as the central concern of client services specialists.
- Associates command thorough knowledge of banking products and services in order to help resolve customer problems and technical issues.
- Workers typically handle issues related to online bill pay, mobile banking, debit cards, and other account issues.
- Customer interaction occurs via phone or online chat, which requires candidates to demonstrate empathy, patience, passion, and commitment.
- Client services specialists handle upward of 50 inbound calls each day and resolve each issue promptly and accurately.
- The entry-level position offers salary packages averaging close to $50,000 a year.
- Necessary qualifications include excellent verbal communications skills, attention to detail, enthusiastic positivity, advanced computer skills, basic math abilities, and at least one year of paid or unpaid work experience in any field.
Margins Operations Representative
- Trusted to oversee more than $2.5 trillion worth of client assets, margins operations representatives minimize risk and fraud, which plays an important part of daily operations at Charles Schwab.
- Margins operations representatives perform regulatory duties to monitor account activity and ensure compliance with financial regulatory requirements and company policy.
- Core responsibilities encompass analyzing credit accounts, stock trades, and cashier reports regarding risk management and taking necessary action on accounts displaying unacceptable activity.
- Associates communicate with clients and internal staff members to reconcile balances, minimize late payments, impose trading restrictions, recalculate interest, and ensure clients remain in good standing.
- Candidates must demonstrate strong interpersonal skills, effective time management abilities, and must hold or obtain series 7 and 63 licenses upon hire.
- Typical salary options range from $30,000 to $40,000 annually depending on level of experience.
Help Desk Specialist
- Help desk specialists assist with troubleshooting technical problems from internal employees and external clients.
- Workers also work toward fraud prevention by keeping eyes open for suspicious activity or signs of identity theft.
- Success in the role means delivering unparalleled customer support while remaining productive and efficient.
- Help desk specialists stand responsible for conducting effective phone-based interactions, resolving customer issues, quickly adapting to new technical concepts, finding innovative ways to troubleshoot problems, satisfying client with time frame goals, and maintaining positive attitudes during tense situations.
- Workers tend to earn annual pay rates of $40,000, with the possibility of performance bonuses.
- Qualified employees possess excellent computer skills and technical aptitude, positive customer interaction skills, and at least one year of customer service experience.
Tips For Applying
In order to find jobs at Charles Schwab, applicants must register online by creating personal profiles. Profiles allow job seekers to receive email updates about desired job openings, electronically post and update resumes, store personal information such as contact information, and keep up to date with submitted job applications. Going through the online profile remains the fastest and easiest way to obtain consideration for a job with the company. Qualified individuals receive preliminary phone interviews before proceeding to in-person interviews with hiring managers, potential colleagues, and supervisors.
Candidates may stay up-to-date on application status by checking online job profiles. Charles Schwab generally notifies ineligible applicants via email. Due to the size of the company and the structure of hiring processes, contacting recruiters and hiring managers to ask about application status proves ineffective. Applicants receiving rejections or receiving no response may apply for other positions within the company, or bolster resumes and re-apply for desired jobs at a later time.
Worker Benefits at Charles Schwab
The company maintains a positive work/life balance among employees, and offers numerous job benefits to uphold worker security and wellness. Charles Schwab offers healthcare coverage including:
- Vision and life insurance
- Flex spending accounts
- Wellness programs and discounts on gym memberships
- Plus industry-leading 401(k) retirement plans
- Discounted stock purchase plans
- Education reimbursement
- Paid time off and a paid month-long sabbatical earned after five years of service
More Details about Charles Schwab
In terms of industry awards and recognition, Charles Schwab consistently wins top accolades for performance and growth. In 2015, the firm ranked number one among investor satisfaction by J. D. Power and Associates, earned the number one spot in the Investor’s Business Daily survey of customer service and trade reliability, and ranked among the most admired companies by Fortune Magazine. The company also affords employees paid volunteer hours to give back to the community by donating time to serve at non-profit organizations, helping people rise out of poverty, and improving the financial well-being of others.