Considerations for Sales Associates
Chico's sales associate interviews often operate in straightforward fashion and last about 20 minutes and begin with basic interview questions such as, "Why do you want to work at Chico's?" and "What will you bring to the store?" Sales associates also need to answer behavioral questions about customer service, like: "How do you react to a customer that is upset about something that is not your fault?", "How do you handle multiple customers at the same time?", and "Can you tell me about a time when you were not able to satisfy a customer?" The final part of sales associate interviews may include prompts from managers to role play and try to sell merchandise.
Managerial Considerations
Management jobs, like assistant manager and store manager, require Chico's candidates to complete multiple interviews. Managerial candidates often need to answer behavioral questions regarding supervisory and store operations skills. Some examples include: "What qualities do you look for in a supervisor?", "Can you describe a time when you were given poor customer service?", and "What is the first thing a customer should notice when walking into a store?" Chico's managerial applicants also test off on fashion knowledge. Some interview questions related to fashion include, "What do you see as current fashion trends?" and "Where do you get your fashion information from?" Hiring managers usually let managerial candidates ask questions at the end of each session.
How to Get a Job at Chico's
Chico's stores require associates to possess strong sales skills. Convey salesmanship throughout the interview process by providing examples from past jobs or personal experiences that show your benefit to the company. Speaking with confidence during job interviews also reflects abilities to make sales. In addition to showcasing sales skills, demonstrate knowledge of fashion trends. Go into each hiring session with a strong knowledge of company products and popular designers. Wearing chic yet classy attire to job interviews also represents an ideal way to show understanding of current fashions.