Chipotle Crew Member Job Description & Interview
Job Description and Duties
What Does a Chipotle Crew Member Do?
An entry-level position, a Chipotle crew member job provides the perfect opportunity to test employment seekers looking for work in the fast food industry. Primary duties consist of taking orders, preparing meals, packaging food items, and ringing up customer purchases. Secondary duties for Chipotle crew members include preparing food and ingredients, opening and closing the store, and cleaning.
Working in a Fast-Paced Environment
Crew members must keep the kitchen, dining area, and bathrooms in great shape. As a nationally recognized fast food chain, Chipotle offers a varied job atmosphere. Often, the work environment remains busy and often hectic at Chipotle Mexican Grill restaurants. Other times, business may move at a steady pace. Chipotle employees must know how to keep themselves busy during all hours of the day.
Salary and Compensation
How Much Do They Get Paid?
Chipotle crew members earn an average pay rate of $9.50 to $10.50 per hour. Corporate backing allows the fast food chain to offer associates enticing and competitive job perks and employee benefits. At the very least, crew members may use an employee discount on food and meals off the menu. Chipotle also incorporates a flexible schedule, though preference goes to workers with seniority.
Earning Further Job Benefits
Chipotle associates with a little time logged with the company may access paid time off that grows with years of service with the restaurant. Employment status plays a huge factor in the amount of job benefits available to Chipotle employees. While part-time workers earn many of the benefits listed above, full-time restaurant associates may often access insurance plans, medical, dental, and vision coverage, and a 401(k) retirement plan.
Next:
Review the Chipotle Application page.
Chipotle Crew Member Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Chipotle Crew Member: My primary duty, I was just like a team member. I worked on the line. We all rotated. Worked in the kitchen, helped out washing dishes and stuff.
Interviewer: What was the work environment like?
Chipotle Crew Member: It’s fun. It’s fast pace. It’s very fast pace. You got to constantly moving, because it’s constantly busy. Just fast pace. The fast pace of the work makes it challenging because you got to bounce around, be able to juggle two, three orders at one time and keep everything stocked up all at once.
Interviewer: Please describe the application and interview process.
Chipotle Crew Member: It’s long, but depending on the volume of how you’re hiring, you would get a call the next day or two, three weeks from now, but your information usually stays in there for about a year. They’re always hiring so it’s all about who’s next in line and just stand out. The more you stay on top of the application process, and the more you call and make sure they got all your information they need, and make sure you interview is together and up to par, then it will all run smooth.
Interviewer: What questions did the interviewer ask during the job interview?
Chipotle Crew Member: They ask you what hours are there, actual hours are you looking for. “What type of work environments are you used to?” They ask you questions like, “How would you deal with a customer if this happened?” Or, “How would you fix this if this happens?” A lot of it is like common sense, but at the same time if you don’t know how to handle the situation, they’ll just like, “Well, I don’t think you’re the person for the job because if this certain situation comes up and you don’t know how to handle it, then it’s going to be ruckus and problems and then a lot of extra business.”
Interviewer: How were you notified that you received the job?
Chipotle Crew Member: It took probably a week and a half for them to get back to me. They emailed me and gave me a call.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Chipotle Crew Member: Just make sure you’re ready for a fast pace environment, and just take advantage of all the opportunities that they offer. They have tuition reimbursement. Which would be very, very, very helpful for a college student. Who wouldn’t take a free $2,000 just for you going to school and doing what you’re supposed to do? They have it set up to where you can have company advancement. The better you do, as long as you’re working, just move up in the ranks. I’ve met people that started at Chipotle as a crew member, and now they’re working in the corporate offices and actually running things. Just work hard, be ready for the fast pace environment, and just stay on top of everything you need to do.
Chipotle Crew Member Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Chipotle Crew Member: I was a line worker at Chipotle. There were several duties; you could be in the meat portion, you actually distribute the meat and beans, or you could be in the tortilla machine, where you press the tortillas and get them ready, or you could be the sauce person, or the burrito roller. I was actually good at all the duties you had there, I was all across the line, but I was also in the back prepping the food as well. With that, you’re expected to wash the food for cooking, as well. It could get crazy when we got a little busy.
Interviewer: What was the work environment like?
Chipotle Crew Member: It was a very fast-paced atmosphere. There wasn’t one specific duty you would do, you try to combine everyone together, and work as a team as I like to say. The customers are very genuine, because they just want their food, and if you serve your food how you are supposed to, they were happy when you greet them with small talk here and there, and just make them feel comfortable.
Interviewer: How would you describe the application and interview process?
Chipotle Crew Member: Basic application on paper; I went there, and I had two interviews. I had the walk-in interview; I came in and talked to the manager, had a nice verbal conversation with her. Then I got to meet with the general manager, and she asked me in-depth questions about why I want to work at Chipotle, and just talk about Chipotle, a brand-new company, and how it’s expanding really quick, and how you can move up in the ranks because it’s fairly new.
Interviewer: What questions did the interviewer ask during the job interview?
Chipotle Crew Member: They asked why I wanted to work at Chipotle, since it’s my first job. It’s a very fast-paced environment, do you think you could handle it, and do you get stressed out easily, have you ever worked with food before, and general stuff about working with food.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Chipotle Crew Member: I would actually first say be ready to work in a fast-paced environment. It gets very hectic sometimes, but if you keep your composure and just work with everything, and just do as you’re told and everything will just come together. It’s a nice team effort there.
Chipotle Crew Member Interview Video 2
Video Transcript
Interviewer: Please describe your job title and primary duties.
Chipotle Team Member: At Chipotle, I was just a normal team member. I cooked on the line a couple of times, but I basically just assembled the burritos and the burrito bowls and everything, got people what they needed. I didn’t really work the cashier stage that much.
Interviewer: What was the work environment like?
Chipotle Team Member: That was another good environment. I didn’t know anybody when I started working at Chipotle, but it was a really fun place to work. The manager was another really good manager, laid back, but also very business-oriented, which is really good, you want a responsible boss, obviously, but also one who is just nice to be around. Makes you enjoy your job.
Interviewer: What was your favorite part about working there?
Chipotle Team Member: Probably the people, again. I just really like being around people, and another business, which when you get to actually talk to people, find out what kind of meat you want on this burrito. I like the personal interaction.
Interviewer: How would you describe the application and interview process?
Chipotle Team Member: The application was pretty generic. There were a couple of more creative questions on the application, just about your ambitions and things like that. But it was basically, why do you want to work here at Chipotle, what previous work experience do you have, especially with the cooking aspect – if you have ever cooked before, which I hadn’t. But, they still let me try, so that was fun. Just very basic.
Interviewer: What questions did the interviewer ask during the job interview?
Chipotle Team Member: They asked about my different interests, what were my passions, what I liked doing. They asked what sort of work I was considering doing in the future. Some personality questions, things like that.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Chipotle Team Member: If you think you would totally hate it, don’t do it, because you’re not going to have fun, you’re not going to enjoy it, and you’re going to make it not a good environment for anybody that’s working there. So, if you want to work there, then awesome, apply and express your interest in working at Chipotle in your application, and during your interview, be professional and friendly. People really respond well to really friendly and responsible people. It’s that easy.
Chipotle Crew Member Interview Video 3
Video Transcript
Interviewer: Please describe your job title and primary duties.
Chipotle Crew Member: So, I was a crew member. I worked on the line, I made orders, I worked the cash register, I would bus the tables, offer great customer service.
Interviewer: What was the work environment like?
Chipotle Crew Member: It was very lively. We always had to have a smile on our faces. We would always greet as many customers as we could, like scream at them, “Hey, hello,” as soon as they walked through the door. It was always really crowded, especially in the afternoon and the evenings, so there would always be a lot of people, always somebody to talk to.
Interviewer: Did you earn any benefits of other job perks?
Chipotle Crew Member: Every shift, if you worked five hours… if you worked four hours and 59 minutes, you got a 10-minute break. If you worked five hours, you got a 30-minute break. They fed us for free. Then, if we wanted an extra meal, it was half off.
Interviewer: Please describe a typical day as an employee.
Chipotle Crew Member: It depends on if you’re opening or if you’re closing. If you open, you have to get there at around 7am, then I would make chips, people would prep. Chips are really fun. You open, get everything ready. If you come in the middle of the day, you just come in, get on the line. The line is where you make the food, or you just do whatever it is they tell you to do. If we close, we would have to wrap all the food up. We have to clean everything; we have to clean the bathrooms, clean the outside, we have to restock everything for the next morning.
Interviewer: How would you describe the application and interview process?
Chipotle Crew Member: The application… actually, I got hired at a really good time. I had just called them and asked them if they were hiring, and they were like, “Yeah, come in for an interview.” So, I had an interview, they invited me for a second interview, and I actually did the application after I got the job, because you have to finish the application. I don’t know if that’s because they were desperate for people, or that’s just how it is, but it was really simple.
Interviewer: What questions did the interviewer ask during the job interview?
Chipotle Crew Member: They asked what I think of great customer service, what you think about doing things without being told, and they asked me about punctuality and any previous job experience. They didn’t ask me any questions out of the ordinary. Just typical interview questions.
Interviewer: What set you apart from other candidates?
Chipotle Crew Member: Definitely personality. If you show that you’re lively, you’re willing to not just work here to make some money but actually interact with the customers and develop. They focus a lot on development, and every so often managers would meet with every employee. If you show that you’re capable, if you show them that picking you is a worthwhile decision, and you’ll be there for a good amount of time.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Chipotle Crew Member: I would say honestly. Just make sure this is what you want to do, make sure you want to work here because from the outside looking in, it looks like a really fun job, but there are downsides. So, just keep that in mind if you want to work here, just like any food job when you’re working in food.
