Chipotle Mexican Grill Interview Questions & Tips

Hiring process information for an interview at Chipotle

Background Information on Chipotle Work Environments

Chipotle represents one of the more unique fast food restaurants in business and maintains philosophies of fast service and high quality. With more than 1,500 locations and somewhere around 37,000 employees, the restaurant chain continues to focus energy on perfecting a few yet delicious recipes with all-natural ingredients. A single location may serve up to 500 customers a day. As such, the work environment is fast-paced, so team members must work quickly and efficiently. On top of good work ethics, an applicant must remain kind, energetic, and sustain a positive attitude.

How to Get a Job at Chipotle

Chipotle's new-hire policies do not require any fast food experience at all. In fact, the chain prefers to hires workers without experience in order to mold employees into managers from within. The company culture revolves around growing and promoting leadership from within. A job hopeful stands more chance of hire with expressed desires to grow as a leader, as a person, and as an employee of this quick-service restaurant chain.

Interview Formats

After completing the necessary employment forms online, a Chipotle job hopeful generally receives contact within a few days to schedule an interview, based on hiring needs. While the pre-interview procedures take place online, most job interviews typically follow the traditional face-to-face meeting in-store with a manager or other hiring representative. After setting up an interview time, prepare for the rendezvous by reviewing company history and missions on the company website. Knowing some background information shows the employer attention to detail and care for the growth of the business.

Grooming and Dress

A well-groomed, professional-looking applicant always makes a better impression at a job interview; however, avoid over-dressing, as the chain promotes casual environments.

Popular Chipotle Interview Questions

An applicant may encounter questions like: "Where do you see yourself in the next 3-5 years?", "How do you think you will handle working in a fast-paced environment?", and "Can you see yourself making Chipotle your career?" Remain as transparent as possible throughout the interview process, forthcoming with your strengths, and highlight areas of personality or work ethics needing attention as well as schedule availability. Chipotle interviews sometimes end with a job offer on the spot, while other applicants may await decisions. Follow up within a few days of the final interview unless otherwise noted.

Chipotle Crew Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Chipotle Employee: My job title would be a crew member. My duties were… basically I worked on the line. They would always put me on tort, where you walk up and I would ask you “What can I prepare for you?”, or whatever. And then, the next person down the line would help finish it out, but I was the first person you came in contact with.

Interviewer: What was the work environment like?
Chipotle Employee: Very fast paced. Very busy, constantly busy. Busy, busy, busy.

Interviewer: What was your favorite part about working there?
Chipotle Employee: The food, very good quality food; it’s all natural. And the pay is really good. They pay higher than you’ll find in most fast food places.

Interviewer: How would you describe the application and interview process?
Chipotle Employee: I fill out an application, and then I had an interview probably within three days of filling out the application. Then, I had the job within two days of having my interview.

Interviewer: What should an applicant wear to the job interview?
Chipotle Employee: You don’t want to overdress because it is fast food, but you should have a clean and neat appearance.

Interviewer: What questions did the interviewer ask during the job interview?
Chipotle Employee: He did ask me where I wanted to be in five years. They are really big on seeing people have leadership skills; they want you to be a leader. They only promote from within, so if you come in there, what they want to hear from you is that you want to be the GM, and that you are willing to work your way to that position, and you have to show them you can do that by being a leader. They really want you to show that you are a leader and that you have leadership skills, so that’s important.

Interviewer: What set you apart from other candidates?
Chipotle Employee: In my situation, I knew a friend who knew a friend who got me the job, so I guess that helps. In my opinion, it really is about who you know. But, if you don’t know anybody, if you show good availability, clean appearance, you’re more likely to get the job.

Interviewer: What other advice would you give to a job seeker looking for employment?
Chipotle Employee: I would go into there with a fun attitude, and make sure they express their goals and where they want to be is higher up in that company because that’s what they want to hear.

Chipotle Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Chipotle Cashier: Pretty much, just worked the cash register. So, people would come, put their order through, ring it up, bring them drinks, or chips, or whatever. Ring them up, give them their receipt, and try to keep the line moving.

Interviewer: What was the work environment like?
Chipotle Cashier: It was pretty laidback. It was a new Chipotle. Everyone wanted to work there. It was newer. No one really knew what was going on. We had to get used to it.

Interviewer: What was your favorite part about working there?
Chipotle Cashier: The meal after. You get a free meal after you work there, so if you worked a certain amount, you got a free meal after, which was pretty nice.

Interviewer: Please describe a typical day as an employee.
Chipotle Cashier: I’d come in, clock in, wait for whoever was ahead of me to clock out, because I usually worked about four to close, which was around 10. I get a 15-minute break every couple of hours. But if it’s really backed up, don’t fight it, just keep working. You don’t want to slow everyone down. Then, when 10 ‘o clock rolled around, I clocked out. I didn’t really have to close down at all, so just typical.

Interviewer: How would you describe the application and interview process?
Chipotle Cashier: My town loves Chipotle, and it was new, so it was the first one within half-an-hour of us. So when it opened up, everyone heard about it, but not too many people applied. So, I just went in and got an application, filled it out, went into the interview. They asked me questions. I guess I got the job because I seemed confident. I didn’t really stutter through. They needed someone who could talk and deal with customers on a regular basis. I guess they saw that in me.

Interviewer: What questions did the interviewer ask during the job interview?
Chipotle Cashier: They asked how I would deal with unruly customers or a worker that’s not really pulling his weight, what would I do – would I confront him about it, would I talk to an advisor, try to get them to help, just do whatever I could. It was a lot of situational questions.

Interviewer: What set you apart from other candidates?
Chipotle Cashier: This was right after I graduated high school, so it was the summer between college and high school. I had a lot more time than other people, and I was older, too. There was a bunch of 16 year olds that applied, and they needed older people, so you got more time if you were older.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Chipotle Cashier: Be yourself, be confident, be courteous, but don’t be fake. Don’t be someone that’s going to be mean to people, but show them that you’re a nice individual, caring, willing to help. You’re also going to be there to get the job done.

Chipotle Take Out Specialist Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Chipotle Take Out Specialist: I dealt with more companies where they would order for their company at lunch time, so I would be that person. I’d have my own little section where I would make the food for them, and then they would pick it up. It was basically to promote more companies to come to us and to make us look efficient as possible.

Interviewer: What was the work environment like?
Chipotle Take Out Specialist: It was really friendly. It started off more relaxed. Obviously different people come and go and stuff, but it’s more encouraging. They encouraged good work ethics because it’s so busy. You have to be on your toes. You can’t be too relaxed and walk slow. Everything we did was fast paced. Then we would joke around, and then it’s mainly young people too that work there, college students. We could relate to each other and in the jokes that we made and stuff.

Interviewer: Please describe a typical day as an employee.
Chipotle Take Out Specialist: Typical work day, if I opened, I would get there 7:00, depends what position I was in. If I was salsa, tort, take out specialist, I would start making my food, set up my table. By that time, companies have already sent in what they want for lunch. I already have my stack, and also, I would call the companies that ordered the night before, thank them for their service. If they ordered the day before, I would thank them for working with us and ask them how their service was to see if there was anything we can improve and then prepare my table. Then I would have my lunch time, and then we would open at 11:00. Most of the companies’ lunch is like 11:30, so I’d start making their food getting ready for them to pick up and pay.

Interviewer: How would you describe the application and interview process?
Chipotle Take Out Specialist: I applied on paper. Now they do it online, but when I first started, I applied on paper. It was actually fast paced. They actually let me know when I could come for an interview that day. I went for an interview and I had my first interview with a manager. Then if you pass that interview, they give you to another manager. Then if you pass that interview, you get an interview with the crew. They want the crew to like you. They want us to all get along, so they’ll interview with the crew. When you leave, the crew actually rates what you think of her and stuff like that. That way we’re not inviting … It’s like a little family. We’re not inviting somebody to our family that we don’t want.

Interviewer: How were you notified that you received the job?
Chipotle Take Out Specialist: After my crew interview, it took maybe a week, and they actually called me. They did not … They called me and let me know that I had the job, and then they let me know when I can come in for training and stuff like that, who was training me, how long my training would be.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Chipotle Take Out Specialist: It’s working with people, so you have to a personable person. You have to like people, or else you will not like to work at Chipotle.

More Chipotle Interview Videos:

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8 thoughts on “Chipotle Mexican Grill Interview Questions & Tips

  1. luis

    hi my named is luis and i know how to cook mexican food i also know many secrets of good salsa and very delisious food.

    Reply
  2. marisol rodriguez

    Busco trabajo

    Reply
  3. Co

    Working at Chipotle is mainly working with the customers and the other employees and staff. It is all about the customer service and the quality of the service you provide to all of them. That means having a great attitude, friendly personality, and quick service. That’s what the hiring managers are looking for in an applicant. They do not care how good of a cleaner you are, or if you know how to cook food and are not applying for a cook position. It’s irrelevant.

    Reply
  4. Sugar Doll

    What should I wear to an interview at chipotle?? I’m so lost!!

    Reply
  5. raul

    my friend is wondering if they do drug test

    Reply
  6. James

    Does Chipotle drug test? If they do, is it just for hard drugs or all drugs? And can you still smoke cigarettes while on break?

    Reply
  7. celina Serrano

    This sounds like a real good job opportunity. I look to become a member of Chipotle.

    Reply
  8. Lakeisha

    I did 2 interviews for Chipotle on Damen. On the second interview the manager was very snotty and seemed to not remember me from the first interview. She was very unprofessional.

    Reply

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