Hiring process information for an interview at Circle K
Where to Apply and How to Begin the Hiring Process
One of the top gas station and convenience store conglomerates in the industry, Circle K looks to hire job seekers into a variety of positions. Interested individuals may apply either online or in-person at a local store. Interviewers often conduct phone interviews, one-to-one interviews, and panel interviews to screen for new associates, with one-on-one interviews most used for entry-level applicants and panel interviews typically reserved for managerial roles in addition to 1:1 sessions. The hiring process often spans less than a week for entry-level positions and up to four weeks for managerial positions.
Skills Assessments and Interview Questions
Customer service representatives usually pass basic skills tests assessing general math and computer expertise relative to everyday job duties before attending face-to-face interviews. Common inquiries applicants encounter during 1:1 interviews include, "Do you work well in a team-oriented environment?" and "Do you consider yourself a people-person?" Candidates may meet with several different hiring personnel on different occasions before the hiring process is complete. Circle K generally conducts drug testing and background checks as part of the interview process, as well.
Special Considerations for Managers
For managerial applicants, the interview process may take three or four weeks to complete. Ranging in format from 1:1 conversations to panel sessions, candidates should expect to attend multiple interviews during the hiring process. Typical interview questions include, "Have you worked multiple shifts before?" and "How does your previous management experience inform the way you conduct yourself as a leader today?" Applicants should dress appropriately for the interview, wearing business attire like shirts and ties or professional dresses.
Do I Need Experience?
While entry-level positions do not usually necessitate previous experience in the retail industry, applicants who demonstrate knowledge of customer care techniques, retail sales, and marketing may impress hiring personnel and garner additional hiring review. Speak to relevant work experiences when responding to interview questions. Job seekers may need to check back frequently with the company to ensure confirmation of employment if the gas station and convenience industry firm does not tender an offer at the final interview.
Circle K Customer Service Representative Interview Video
Interviewer: Please describe your job title and primary duties.
Circle K Customer Service Representative: I am currently a customer service representative at Circle K. I work the cash register, maintain and keep the store clean and also I provide great customer service.
Interviewer: What was the work environment like?
Circle K Customer Service Representative: Very fast and fast paced.
Interviewer: How would you describe the application and interview process?
Circle K Customer Service Representative: The application and interview process was pretty much you go online, you go on their website, fill out an application. Then once you do that, then you get a number to call for the store that you apply for and you speak to the store manager. Once you do that, then he sets up the interview. He or she will set up the interview with you. If you do good with that then you go onto a second interview with another manager. If you pass that interview then they run a background check and make sure your background is good. After that, they’ll let you know to come in for orientation or slash training. You do the first day training at their own corporate office which is mostly online training. Then after that, once you finish that, they go to an actual, your training store which you’ll work there for three days before you go to your home store. Once you complete the three-day training, you come back to your home store and then you start working there.
Interviewer: What questions did the interviewer ask during the job interview?
Circle K Customer Service Representative: He described the situation as to how I’ll do with a angry customer.
Interviewer: How were you notified that you received the job?
Circle K Customer Service Representative: It was through phone. I mean, I called a few times but then finally they called me back to let me know if it’s clear to come into my training.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Circle K Customer Service Representative: Make sure you have good communication skills, good work ethic and be hard working.