With over 180 years of service, Citizens Bank emphasizes community involvement and individual fulfillment. Job seekers passionate about customer service wishing to establish long-lasting careers easily find full-time and part-time work.
Facts About Working at Citizens Bank
Minimum Age to Work at Citizens Bank: 18 years old (How old do you have to be to work at Citizens Bank?)
Citizens Bank Hours of Operation: Mon-Thurs: 9:00am-4:00pm; Fri: 9:00am-5:00pm; Sat: 8:00am-12:00pm; Sun: Closed
Available Positions at Citizens Bank: Bank Teller, Personal Banker, Customer Service Representative, Administrative Assistant, Business Unit Manager, Regional Sales Manager, Business Systems Analyst, Assistant Branch Manager, General Branch Manager, Financial Consultant, Mortgage Loan Officer, Appraisal Service Coordinator, Compensation Consultant, Sales and Marketing Specialist, Program Manager, Project Manager, Risk Management Specialist
Citizens Bank Job Opportunities
Given the swelling number of locations concentrated in the Northeastern United States, employment opportunities with Citizens Bank prove plentiful. Since tellers and similar positions afford candidates extensive on-the-job training after hire, individuals with little or no previous experience working in the banking industry may secure entry-level jobs. Employment hopefuls with backgrounds in or knowledge of retail and commercial banking practices earn access to different provisions, such as underwriter and vendor contract manager, which help kick-start rewarding careers. Additionally, employees maintain the option of advancing through the ranks of the company to work at the Providence, RI, headquarters.
As Citizens Bank serves individual customers, small businesses, and corporations, the banking institution prefers job candidates who demonstrate passion for working with people. Friendly problem solvers with advanced mathematical and computer skills typically serve the company well. Individuals attuned to the core values of the bank also make ideal associates. To impress hiring managers, hopefuls should highlight willingness to exceed customer expectations, demonstrate notable personal and professional ethics, think long-term, and work as part of teams with other employees.
Citizens Bank Positions and Salary Information
Though not always required, the bank prefers candidates to possess high school diplomas or GED equivalents. Ideal associates also display commitment to working weekend hours, early mornings, and evenings. Join the growing network of 17,000 Citizens Bank employees by applying for full-time and part-time positions.
- Diligent and personable job seekers make ideal tellers.
- Available in full-time and part-time capacities, teller positions feature schedules of 20 to 40 hours a week and hourly wages between $12.00 and $15.00.
- Responsibilities include greeting customers upon arrival, conducting credit and debit transactions, accurately counting and recording cash in drawers before and after shifts to avoid discrepancies, and maintaining knowledge of products and services offered by the company in order to make successful referrals.
- Individuals with cash handling experience may receive preference for hire.
- Strong written and verbal communication skills as well as developed listening skills persist as vital components of the personal banker position.
- Associates working as personal bankers must regularly meet with customers, ask questions to identify the needs of individuals, process customer transactions, recommend products and services to best serve Citizens Bank clientele, and develop personal, long-term relationships.
- Candidates must complete background checks before official hire.
- Personal bankers earn salary packages between $33,000 and $38,000 annually, while supplemental pay comes in the form of commission.
Assistant Branch Manager
- Experience in sales or customer service capacities may earn candidates favor; however, job seekers able to demonstrate superior organizational and leadership skills stand welcome to submit applications for assistant branch manager positions, as well.
- Workers filling the role regularly perform opening and closing procedures, encourage subordinate employees to meet sales and referral goals, mentor other associates, create weekly employee schedules, and enforce bank polices and procedures.
- Usually a transitory position used to train individuals for full-time management, assistant branch managers earn pay rates of about $40,000 to $45,000 a year.
Tips For Applying
Interested job seekers may browse available openings on the Citizens Bank website. Qualified candidates must create usernames and passwords in order to submit applications online. The job portal allows hopefuls to upload resumes, enter personal contact information, provide references, and detail past education and employment experiences. Individuals should gather all pertinent information before starting applications to expedite the process. Rearranging existing resumes to highlight relevant work, volunteer activities, and personality traits may earn candidates preference with hiring managers.
Proactive job seekers check in with hiring personnel several days after submitting applications. Individuals wishing to demonstrate ambition and responsibility may call, email, or visit locations. Always dress well for in-person status checks and remain professional, personable, and polite during any interaction with hiring managers. Additionally, candidates may use established usernames and passwords to check job portal accounts for application status and employment offers.
Benefits of Working at Citizens Bank
Citizens Bank prioritizes both customer and associate care as demonstrated by offered comprehensive work benefits packages.
- Full-time and part-time employees may stand eligible to receive life insurance, paid time off, 401(k) retirement plans, and healthcare coverage, which includes medical, dental, vision, and dependent care.
- Further perks include specialized employee bank services, tuition reimbursement, and adoption assistance.
More Information on Citizens Bank
As a prominent banking institution, Citizens Bank partners with nonprofits to head several initiatives promoting financial literacy, such as Money Matters 2.0 and Junior RBI League. Money Matters 2.0 gives the Boston Children’s Museum the necessary resources to teach the whole family about budgeting and setting financial goals. The Junior RBI League benefits over 5,000 children in Philadelphia, New Jersey, and Delaware by teaching young people good sportsmanship and how to manage money. Additionally, the company website features budget planning, debt, affordability, and savings calculators, which help individuals in surrounding communities use money intelligently.