Cold Stone Creamery Application Online: Jobs & Career Info

International franchise Cold Stone Creamery consistently brings on new staff to fill various roles within each ice cream parlor. Starting with entry-level crew members all the way up to store managers, ice cream lovers should find relatable jobs on the company website or by filling out an application form at a local franchise.

Facts About Working at Cold Stone Creamery

Hiring Age: 16 years old (How old do you have to be to work at Cold Stone Creamery?)

Available Positions: Cake decorator, cashier, crew member, management, shift leader, team member

Printable Application: No. Search Job Openings or visit official site.

Cold Stone Creamery Job Opportunities

Cold Stone Creamery regularly hires on help at nearly 1,500 locations worldwide. The ice cream chain offers customers a variety of ways to enjoy ice cream and ice cream-related products. Starting with premium ice cream, the franchise custom-makes each order from ingredient blended same day. The company name derives from the frozen granite stones used to mix customer choices with candy, nuts, fruits, and other edibles. Most applicants begin careers with the popular chain as crew members mixing orders for customers.

Both entry-level and management positions focus on excellent customer service in order to receive hiring consideration. Entry-level applicants must display consistent positive behaviors, while showing willingness to grow in the company. Showing initiative and eagerness to move up in the company typically leads to opportunities in management, especially as shift leaders. Managers must maintain store successes by working side-by-side with crew members to provide customers with the best experiences and products possible.

Cold Stone Creamery Employment Opportunities and Salary Information

The minimum age to work for the ice cream parlor stands at 16 years old. Employment hopefuls must display exceptional customer-service skills, the ability to take direction, and jubilant outlooks to gain hiring contemplation. Workers typically garner tips while on the clock in addition to generous hourly wages. Work benefits, such as pay raises, may vary by location. Jobs regularly available include:

Team Member

  • Taking customer orders, making ice cream to order, building cakes, making waffles, and maintaining the cleanliness of service areas and dining rooms remain turnkey responsibilities of the job title.
  • Wage for crew members start at minimum wage and may reach $8.00 an hour.
  • Employees should also bring personable, outgoing, and team-oriented personalities to the position in order to remain successful.


  • Franchises characteristically need managers to order supplies and products, coordinate schedules, hire and train new employees, and scrutinize sales in order to make effective marketing decisions moving forward.
  • Assistant managers make between $11.00 and $12.00 hourly, while store managers should expect salary options from $35,000 to $40,000 a year.
  • Industrious, committed persons who possess prior experience in the ice cream industry make for clear-cut managerial fits.

Tips For Applying

Job hopefuls search for Cold Stone Creamery positions by location. After clicking on the Store Details tab for each desired storefront, candidates come across online applications offering data fields for contact information, employment histories, education backgrounds, and availability. Applicants should possess the ability to assume any schedule, including night and weekend hours, upon hire. Candidates also undergo what the ice cream chain refers to as auditions. The auditions serve as interviews involving singing, dancing, informal conversation, and demonstration of personable attitudes by shadowing current employees on the job. Individuals should prepare to participate in the intensive process, regardless of position desired.

Application Status

The online submissions manager automatically replies to applications with email confirmations. Candidates may call or visit locations to follow up on hiring forms, if desired. The importance placed on customer service and extroverted attitudes should motivate candidates to show initiative and check back with managers regarding submissions. Workers typically complete the hiring process from beginning to end in a week or so. Prospective associates may begin following up with the ice cream chain within a day or two of handing in employment forms.

Benefits of Working at Cold Stone Creamery

Each Cold Stone Creamery location promotes fun, customer-interactive work environments. Employees enjoy product discounts with regularity as well as the ability to qualify for job benefits packages. Work benefits often include:

  • Tips
  • Bonuses
  • Flexible scheduling
  • Insurance options
  • 401(k) retirement plans
  • Paid vacation, and
  • Holiday pay.

Specific employment benefits may depend on various eligibility requirements by location due to franchising.

Additional Information on Cold Stone Creamery

Cold Stone Creamery, like many ice cream parlors, seeks new opportunities to become involved with more year-round businesses. The ice cream franchise partners with Tim Hortons, a donut and coffee shop, in both the United States and Canada to bring a unique co-branding experience to customers. Along with Rocky Mountain Chocolate Factory and Cold Stone Yogurt Bar, the ice cream chain looks to venture into more customer-appealing co-brands.

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