A subsidiary of one of the largest utilities providers in the country, Commonwealth Edison specializes in delivering energy to millions of homes and businesses. Better known as ComEd, the energy delivery company operates solely in Illinois and provides electricity as well as jobs to residents of the state.
Facts About Working at ComEd
Minimum Age to Work at ComEd: 18 years old (How old do you have to be to work at ComEd?)
ComEd Hours of Operation: Available 24 hours a day, 7 days a week
Available Positions at ComEd: Customer Service Representative, Customer Consultant, Mechanical Design, Human Resources Associate, Human Resources Manager, Financial Analyst, Nuclear Maintenance Technician, Outages and Projects Manager, Production Technician, Equipment Operator, Recruiting Manager, Field Services Leader, Project Engineer, Procurement Specialist, Contract Coordinator, Facilities Technician, Electrical Maintenance Planner, Turbine Equipment Specialist, Planner, Scheduler, Pricing Analyst, Financial Analyst, Communications Specialist
ComEd Job Opportunities
Serving customers across the northern region of Illinois, including the Chicago metro area, ComEd delivers electricity to and recruits workers from one of the most important population centers in the nation. The electric company supplies power to residential and commercial properties located within a designated zone covering more than 11,000 square miles of the state and conducts hiring throughout the service area. As a result of being the sole supplier of electricity for roughly nine million households and businesses, the utility provider must hire employees dedicated to handling the concerns and ensuring the satisfaction of customers. In addition to customer service positions, the company offers a variety of other employment opportunities also suitable for entry-level job seekers.
The wide variety of available jobs directly reflects the number of steps involved in the process of providing electricity for 70 percent of Illinois residents. From installation and maintenance to billing and customer service, ComEd jobs encompass several different areas of business and feature varied types of responsibilities. The energy delivery company also offers diverse work environments ranging from manmade offices to the natural outdoors. Customer service associates typically work in office settings, while meter reader positions and other utility jobs require employees to remain outdoors for the majority of work shifts.
ComEd Positions and Salary Information
A major employer of highly educated engineers and skilled construction workers, ComEd also hires entry-level associates to serve customers and support the efforts of experienced professionals. The utilities provider offers attractive pay rates for hourly employees, enticing salary options for professional associates, and dynamic onboarding programs for all new workers. Entry-level job seekers often make ideal candidates for the following employment opportunities:
Customer Care Representative
- Customer care representatives typically work in call centers and spend the majority of time on the phone.
- The highly interactive position involves taking incoming calls from customers and either setting up new accounts, scheduling inspection and repair services, or responding to general inquiries about the utility company.
- Customer care representatives also make outbound calls to survey customers and perform any other follow-up steps necessary.
- ComEd generally restricts hiring for customer care positions to high school graduates with at least a year of related experience and the willingness to work evenings and weekends as part of a flexible schedule.
- The electric company prefers to hire candidates with previous call center experience.
- Upon completing training, new employees must maintain comprehensive knowledge of all company products, services, policies, and procedures, including the computer software programs utilized on the job.
- Customer care representatives enjoy hourly pay rates typically hovering between $10.00 and $15.00.
- Meter readers ensure accurate billing by properly recording the electricity consumption levels of each household and business within the ComEd service area.
- Job duties include reading the meters attached to private residences and commercial buildings, logging the data displayed on the devices, and reporting the information to the company.
- Meter readers also look for and report any defects or signs of tampering with metering equipment.
- Securing employment as a meter reader involves passing a meter reading exam as well as a CAST (Construction and Skilled Trade) test and possessing a high school diploma, valid driver’s license, and reliable transportation.
- Meter readers work outdoors in all kinds of weather conditions and walk up to seven miles per day on the job.
- The physically demanding position comes with weekday work shifts and pays about $14.00 an hour to start.
- Utility workers perform the tasks necessary for delivering an uninterrupted flow of electricity to customers.
- Job duties include responsibilities related to the troubleshooting, testing, repair, and maintenance of power lines.
- Utility workers often complete the duties of the job at great heights and use specialized equipment, like trucks with motorized bucket lifts, to reach electrical wires.
- Because the job involves working in close proximity to potentially dangerous electrical currents, workers must undergo extensive training and comply with an assortment of safety standards.
- The ideal candidate possesses a high school diploma, experience working with power tools, and the ability to pass any pre-employment tests or obtain any certifications necessary for the position.
- Utility workers often earn $20.00 or more per hour.
Tips For Applying
The online application process for ComEd jobs begins at the careers section of the website for parent company Exelon. After perusing and selecting available positions, applicants must create an online profile by providing a username and password. Creating a profile allows access to an application form generally covering the work experience, academic history, and relevant licenses or certifications of the job seeker. To save time, candidates may want to consider uploading a previously created resume, which automatically populates certain fields in the application form. The online hiring system also enables applicants to write and submit a cover letter, which provides the opportunity to make the application stand out from the submissions of other candidates.
As a large utilities company, ComEd receives countless applications for each job opening and contacts only the most qualified candidates. The electric company instructs job seekers to refrain from following up about submitted applications, as the applicants selected for interviews will always hear back from hiring personnel at some point after applying. Candidates not selected for advancement in the hiring process may instead sign up for email alerts, which automatically send notifications when suitable jobs become available.
Benefits of Working at ComEd
Dedicated to supporting the health and wellbeing of employees, ComEd makes comprehensive job benefits available to eligible workers. The total rewards package includes medical as well as financial benefits. Available medical benefits include various options for healthcare coverage, while financial perks range from employee stock purchase programs to 401(k) retirement plans. Qualified associates take advantage of:
- Life insurance
- Disability coverage, and
- Paid time off, as well.
Additional Information on ComEd
ComEd brings electricity to roughly 9 million Illinois residents, or approximately 70 percent of the population of the state. To meet the electrical needs of such a significant segment of the population, the utility company oversees and maintains more than 90,000 miles of power lines. In addition to providing electricity, the energy delivery company consistently demonstrates a commitment to the community and the environment. The utilities provider serves as a recent winner of several prominent awards, including the City of Chicago’s Environmental Excellence Award, the Illinois Governor’s Pollution Prevention Continuous Improvement Award, and LEED (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council. Furthermore, company employees complete a total of more than 7,000 volunteer hours at nonprofit organizations each year.