A hotel chain of more than 400 locations, Crowne Plaza caters to patrons and offers comfortable and accommodating services. Job seekers also come across accommodating opportunities with the hospitality company, including entry-level jobs and full-time careers in various fields of hotel operations, such as concierge, guest services, culinary services, and maintenance.
Facts About Working at Crowne Plaza
Minimum Age to Work at Crowne Plaza: 18 years old (How old do you have to be to work at Crowne Plaza?)
Crowne Plaza Hours of Operation: Open 24 hours a day, 7 days a week
Available Positions at Crowne Plaza: Front Desk Agent, Laundry Attendant, House Keeper, Assistant Manager, Manager
Crowne Plaza Job Opportunities
Hotels represent a prime opportunity for applicants looking for work in widespread fields to find tenable employment. Crowne Plaza hotels regularly hire on staff to assist in daily operations. Key areas of hiring take place in guest services, front desk operations, and hotel management. Workers may also find rewarding positions as maintenance associates or in culinary capacities as hotel chefs and cooks. Many locations even offer full-service restaurant services, which require the hiring of servers and bussers on a regular basis, as well.
In addition to vertical promotion available through proven work performance and molded by paid training programs, Crowne Plaza employees enjoy the opportunity to move horizontally and assume hotel operations roles in locations around the world. Prior to applying for available jobs, workers may choose desired locations from any of the global properties owned and operated by the hotel chain. The diverse locations and varying career fields available within the lodging company serve as excellent options for applicants in search of solid job opportunities with competitive pay.
Crowne Plaza Positions and Salary Information
An intercontinental hotel proprietor, Crowne Plaza maintains operations in more than 50 countries. Applicants 18 and over with interests in travel, hotel management, and hospitality services may find rewarding job opportunities with the global chain. Workers routinely find employment in the following positions:
Front Desk – An area of employment hotels look to fill on a constant basis, front desk jobs feature multiple positions offering flexible scheduling options and competitive pay. Workers must possess the ability to work late nights, weekends, and holidays. Specific responsibilities held by front desk workers include fulfilling guest check-in/checkout services, booking reservations, greeting patrons, processing payments, and resolving customer issues. Front desk associates make regular use of interpersonal skills, computers, and telephones to complete assigned tasks. Many front desk employees work part-time schedules; however, the hotel chain also offers full-time front desk opportunities in the form of managerial careers. Hotel front desk manager jobs usually incorporate more administrative tasks into daily responsibilities, such as documenting operations protocol and filing paperwork according to corporate specifications. Entry-level front desk jobs feature hourly pay scales falling between $8.00 and $12.00. Front desk managers may make in excess of $20,000 to $22,000 in annual salary.
Concierge – Another position heavily involved in customer service responsibilities, concierge jobs require individuals with both excellent interpersonal abilities and sound physical fitness. The average workday consists of assisting patrons with luggage, rounding up luggage carts, and catering to guest needs. Concierge employees typically run room service to patron rooms, including meals, extra towels, and other amenities. Polite, service-oriented individuals who enjoy interacting with people on a daily basis represent ideal fits for concierge jobs. The entry-level job title offers both part-time and full-time hours, with new-hire workers generally filling highly irregular and constantly changing schedules. Pay scales start at minimum wage. Hourly rates may rise with experience and strong work performance.
Management – In addition to front desk managerial jobs, the hotel chain regularly hires on assistant and general operations managers. Workers vying for assistant or general manager jobs must potentially hold as much as three years of experience in a related field or position and also possess professional attitudes. The ability to speak English at a proficient level also serves as a qualification for hotel management jobs. Like available entry-level employment opportunities, managerial careers feature varied schedules, although the lodging chain primarily hires on potential managers to work full-time. Strong administrative business acumen and leadership abilities sit at the forefront of desirable qualities in managers. Hiring and training new workers, maintaining organized teams of staff and hotel operations, assisting in entry-level responsibilities, and analyzing sales and marketing data prove regular tasks for hotel management. Salary options generally vary by specific position but fall around $50,000 a year at start.
Tips For Applying
Due to the nature of hotel jobs, applicants should wear professional attire during all stages of the employment process. Dress codes generally require individuals to wear business-professional clothing, which includes suits and ties, dress blouses, and dress skirts in appropriate color tones and styles. Setting the correct tone early on in the hiring process may set hotel job candidates apart from other travel industry employment hopefuls.
After submitting job applications, including resumes and cover letters, workers typically wait about two to three weeks to hear back from recruitment staff. During the waiting period, applicants may opt to check on the status of outstanding applications by calling or emailing the appropriate managers. Some workers may receive job offers instantaneously, depending on existing hiring needs. Others should find advantageous times to contact management, like shortly after lunch or dinner hours, or following shift changes.
Benefits of Working at Crowne Plaza
Training and development of employees matters just as much as salary and insurance options to Crowne Plaza parent company InterContinental Hotel Group, or IHG. Associates may take part in comprehensive training programs covering various fields of hotel operations like sales and marketing, revenue management, supervisory leadership, and even maintenance and housekeeping. Qualified employees may also take advantage of job benefits like 401(k) retirement plans, medical, dental, and disability coverage, paid time off and holiday pay, discounts on travel and accommodations, and bonus incentives.
More Details on Crowne Plaza
A banner InterContinental Hotel Group property, Crowne Plaza participates in the Green Engage program, which serves as an environmental architectural initiative to update, upgrade, and improve building plans to include eco-friendly materials and designs. Through the initiative, the hotel hopes to reduce energy consumption by almost a quarter annually. The lodging company outfits rooms with energy-efficient windows and lighting, implements green laundry practices, and encourages guests to remain mindful of water consumption.