Hiring process information for an interview at Cumberland Farms
Understanding The Process
Cumberland Farms seeks to interview candidates looking for employment in the field of customer service. The gas station and convenience store chain encourages applicants to apply both online and at store locations. Job seekers continue on to one-to-one interviews once contacted by phone to schedule the hiring sessions. Standard procedure may include more than one interview before the gas station chain finalizes hiring decisions; however, applicants should only expect to spend one week in the interview process for entry-level jobs. Managers may sit through multiple hiring meetings, which may conclude with background checks and drug screenings.
Tailoring Your Answers
The gas station and convenience store franchise focuses questions posed to aspiring customer service representatives on prior experience, availability, and people skills. "How would you handle an unsatisfied customer?" and "Can you tell me how you would correctly make change when presented a large bill?" represent fairly common inquiries applicants encounter throughout the Cumberland Farms interview process. Workers should anticipate to wait at least a week for hiring determinations, although some interviewees receive immediate employment offers after the initial recruitment session.
Know The Industry
Candidates should dress in standard, business-casual clothing best represented by polos or button-downs and slacks or khaki pants. All Cumberland Farms interview questions should be met with sincerity and showing any appropriate knowledge of the industry. Applicants who show proclivity or genuine interest in retail or customer-service skills may standout and receive additional consideration over less experienced candidates. Job seekers may ask questions of the interviewer where appropriate. Interviewees who do not obtain employment offers at the end of the hiring process may need to check back consistently with the gas station chain in order to confirm current job status.