Dairy Queen Cashier Job Description & Interview
Job Description and Duties
What Does a Dairy Queen Cashier Do?
Large fast food chains like Dairy Queen need to hire motivated and dedicated associates to fill cashier jobs. Applicants with friendly, personable, energetic personalities typically fair well during the Dairy Queen hiring process. Primary job duties for Dairy Queen cashiers include completing money transactions and preparing ice cream.
Are There Any Additional Responsibilities?
Dairy Queen cashier jobs also involve basic customer service duties, such as answering questions about menu items, services, and policies. Cashier training involves about a week of visual and verbal demonstration. Additional training may prove necessary depending on level of experience.
Salary and Compensation
How Much Do They Get Paid?
Some restaurants offer full-time cashier jobs; however, the majority of Dairy Queen cashiers work part-time. Entry-level job titles, Dairy Queen cashier jobs pay roughly minimum wage starting out. With experience, Dairy Queen cashier associates may earn up to $10.00 or $11.00 per hour.
Advancement Opportunities and Benefits
Cashiers may advance into supervisory and managerial roles offering increased salary options and various job benefits. Eligible Dairy Queen workers earn employment benefits, such as 401(k) retirement plans, healthcare coverage, and paid time off. Dairy Queen also offers generous discounts on meals, ice cream, and other products.
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Dairy Queen Cashier Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Dairy Queen Cashier: When I was at Dairy Queen I just worked as a cashier, the drive through, every once in a while I’d be the person that got to make all the ice cream treats or blizzards. Customer service, cleaning at the end of the night or during working hours. Yeah, stuff like that.
Interviewer: What was your favorite part about working there?
Dairy Queen Cashier: My favorite part was getting to know the inside scoop of Dairy Queen, because people just go there with your friends, and oh it’s just Dairy Queen, you can just go get a Blizzard. But you got to know the secret menu, on your break you got to make your own little concoction thing of whatever you wanted. And then before, usually once or twice a year, they’d come out with a new product. So you got to see the new product before it came out, or learn how to make it, and then you got to try it and I thought that was kind of cool.
Interviewer: Please describe the application and interview process.
Dairy Queen Cashier: The application process, I got this job I think it was junior year, before junior year, or before senior year of high school, I can’t remember which one of those. But some of my good friends worked there and I applied. Had a sitdown interview with my boss at the time at Dairy Queen. Couple days later called and said I got the job, and so I accepted it obviously. It was a pretty easy process. He was really good with communication. And then once you got the job, it was nice because they started you off with trainings and Dairy Queen has this whole training that you go through. That’s what we did, I’m assuming other ones have this because it’s like actual people showing you how to make the products, how you do customer service and a bunch of the rules that go with Dairy Queen and the corporation. So that was probably my first three shifts were those trainings and then you got to go back and they showed you how to make those certain products and how to work the cash register and all those kind of things. So it was nice having those trainings for sure because it made it easier. And they wanted you to know the history and background of Dairy Queen too. When it all started, and all that kind of stuff. So, yeah.
Interviewer: What questions did the interviewer ask during the job interview?
Dairy Queen Cashier: If I can remember. It was probably just like prior work experience. Something to do with what customer service means to you, is a big one for food service. And I think they would give you scenario questions, like what would you do if you had a customer complaint. And basically maybe just general like customer service and food service questions.
Interviewer: How were you notified that you received the job?
Dairy Queen Cashier: I feel like it was pretty quick. Cause that summer I applied to like five other places, and all those other places either never called me back or I never heard from them at all. And I remember it was like fairly quickly, I turned my application in I would say like a week or two.
Interviewer: What set you apart from other candidates?
Dairy Queen Cashier: I would say I had all the requirements listed. Prior to working at Dairy Queen, I worked at a marketplace so I had some job experience before that. I also knew some of the workers there, so going into the work environment would have been easier for me than I guess some other people. I don’t know, I like being social, so maybe that was another thing.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Dairy Queen Cashier: I would just say have a positive attitude and show that you really want to work there and that it would be a new, fun experience for you. They’re just looking for smiling faces to work at Dairy Queen. Definitely know how to count change and work a cash register. And just don’t be afraid to talk to people, I guess.
Dairy Queen Cashier Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Dairy Queen Cashier: I was a cashier, and I was also a cake decorator. I was mostly in charge of opening the store because a lot of people didn’t have opening hours. So, I would come in alone, and I turn on the lights, get the register ready. I’d prepare all the goods and made sure that everything wasn’t expired. If we have old milk, we throw it out before someone accidentally uses it. We have a board for cake decorating – “Oh, we need a cake done by five o’clock today or a couple in advance.” So, I was kind of opening up so everyone knew what to do as soon as they got to the store, and I’ll prepare everyone with everything. So, that was one of my primary duties, and I mean, Dairy Queen cashier, it’s just take order, make order, bring order, so pretty simple.
Interviewer: What was the work environment like?
Dairy Queen Cashier: We’re all really jolly. We’re all best friends. It’s kind of like, “Oh, honey, can you take care of my shift today? I have to go visit my mom because she’s sick in the hospital.” I mean, they’ll bend over backwards for you. It’s a great place to work.
Interviewer: How would you describe the application and interview process?
Dairy Queen Cashier: They were actually really quick with me. I got hired in August two years ago. I started the interview process in early August, then I got hired in middle August, so it was really quick. I just turned my application in. They preferably do like if you bring in a resume. It looks a lot more professional to them. I included my resume, and I came in. He asked me questions about how well I work with people. They’re a really team-oriented environment. If you can’t agree with any of the people that work there, you don’t want to work there. They’re really upbeat and happy. You have to be for the customers and that kind of environment. So, that sort of personality trait, that’s what they’re looking for. Then, there’s some heavy lifting; we’ll have shipments, you’ll get boxes that are the size of me that you have to carry, and you just have to say, “Alright,” suck it up, and you’ll be okay. During the interview process, they were very adamant about your personality, how punctual you were. Personality was one of the things that really stood out to me. They’re like personality, you have to be a nice person, and you have to get along with everyone. If you don’t have the right personality, you won’t fit in, and you’ll be gone in a week. So, it’s: “Okay, I’ll be happy and perky.” It was a really simple process, though.
Interviewer: What questions did the interviewer ask during the job interview?
Dairy Queen Cashier: They wanted to know what past work I had in any food industry. I didn’t, but I worked under health, and I worked under telemarketing. I worked under file-clerking, and I’d been a jack of all trades. I had strong points in all these areas, so why not give her a chance? He actually had us grading the resumes, asking: “Hey, do you think that this person is a good candidate?”, and “Do you think I should call this person back?” and ask about what the employees thought about the resumes and the people that turned in. “Do you think that it’s a good match for us?”, “Do you think they’d be a good member for our team?” Social skills, that was always something that we looked for. He asked about heavy lifting, he asked about personality, honesty, of course – if you see someone pull a twenty dollar bill from the register, what do you do? I mean, obviously, you report it, but they check honesty because in the past, they had problems with that. So, that’s something they want to correct, and they want it correct immediately. Honesty, personality, lifting, work ethic, things like that: typical interview questions. I was there for 20, 30 minutes, maybe.
Interviewer: What set you apart from other candidates?
Dairy Queen Cashier: I guess it was he thought I could jump around for the roles, and he did like my personality because I was really happy and bouncy during the interview.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Dairy Queen Cashier: Definitely dress the part. I mean, it’s not a suit and tie sort of deal. I mean, wear a nice pair of pants, wear a nice shirt, and wear a nice pair of shoes. He was really impressed with bringing a resume, as I’ve said. Meeting the staff in advance might be a good idea. It’s a close-knit community, and a lot of the people who have worked at Dairy Queen have joined because they knew somebody within. So, the better you know the people there, the better you’re off. So, go there, say hi to the clerk, order something, smile, and say: “Hey, can I meet your manager? I have my resume.” Because he’s better if it’s face-to-face – I mean, looking at you, I’m going to remember your face if I see you in the hall again. So, it’s going to be like: “Oh, that’s the guy who handed me the resume.” There’s a face to put to it than just a big thing of text. So, definitely go in, say hi, introduce yourself, physically hand him the resume. You can hand them to the clerk, but I’d say wait until the physical manager is there.
Dairy Queen Cashier Interview Video 2
Video Transcript
Interviewer: Please describe your job title and primary duties.
Dairy Queen Cashier: I am a cashier, and my primary duties are dishes, handling customers, working in drive-thru, making product, cleaning dining room, stuff like that.
Interviewer: Please describe a typical day as an employee.
Dairy Queen Cashier: You clock in. You always have to check the bulletin board in the back, make sure you are up to date on the news at Dairy Queen. You pretty much just find out what your job is for the night – it could be dining room, it could be dishes, it could be cleaning blizzards and fountain – and you take orders the whole nigh, and slowly work on your job until you close.
Interviewer: How would you describe the application and interview process?
Dairy Queen Cashier: Well, you basically fill out the application. They’ll call you, and my interview… he pretty much was just like: “When you work here, you’ll have to do this, this, and this.” It wasn’t any questions. We only looked at the application and he decided whether or not he wanted to hire you.
Interviewer: What questions did the interviewer ask during the job interview?
Dairy Queen Cashier: How busy you are, when you can work, can you do full-time or part-time, what kind of skills you had. I think that’s about it.
Interviewer: What set you apart from other candidates?
Dairy Queen Cashier: The thing about Dairy Queen: they’re really slow in the wintertime – you pick up in the summer. They’ll pretty much hire everyone in the spring. If you apply in the wintertime, you won’t get hired. It’s more when you apply and not who you are.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Dairy Queen Cashier: I think you really have to be good with customers.
Dairy Queen Cashier Interview Video 3
Video Transcript
Interviewer: Please describe your job title and primary duties.
Dairy Queen Cashier: My job title was cashier, but outside of the register work, my duties were cleaning and order taking.
Interviewer: What was your favorite part about working there?
Dairy Queen Cashier: Working there with everyone was just all around awesome, because they don’t tolerate any bad attitudes and things like that. They’re not big on that, and they’ll let you know. So, I felt that automatically created a better atmosphere for everyone, because you had to be positive, you had to do your job, yet the make sure all the customers are satisfied, things like that.
Interviewer: How would you describe the application and interview process?
Dairy Queen Cashier: The application was just a regular paper application – you just go in and apply. As far as the interview process, the store manager will call you back, set up an interview whenever it’s convenient for you during store hours, so she’s taking time off the clock to interview you.
Interviewer: What questions did the interviewer ask during the job interview?
Dairy Queen Cashier: Basically why you would want work for Dairy Queen, are you willing to work before the positive attitude toward the Dairy Queen, because that’s what they push is positivity. They don’t want people coming in with upset workers. I wasn’t stressed in my interview.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Dairy Queen Cashier: Expect to be on time. They aren’t very lenient when it comes to things like that. If you’re on the schedule, expect to work, don’t expect to be able to just miss work, they’re not lenient on things like that. Expect to be dedicated. Expect to be a team member, as visitors know you’re there to work with everyone else in the store, there’s no way to avoid that. So just smile, they’re not hard to please.
