Dollar General Manager Job Description & Interview
Job Description and Duties
What Does a Dollar General Manager Do?
Management jobs at Dollar General include lead sales associate, assistant manager, and store manager job titles. Job duties for all three positions generally include similar responsibilities, including supervising entry-level employees, assisting in the hiring process, overseeing retail operations, and ensuring customer satisfaction.
Are There Any Additional Training or Duties?
Additional job duties for assistant manager and manager positions may include answering telephones, setting schedules, and communicating with Dollar General corporate offices. Training varies by position but generally involves hands-on, audio, visual, and verbal orientation. The average Dollar General manager may spend up to a week in job training.
Salary and Compensation
How Much Do They Get Paid?
Dollar General stores typically stipulate that only applicants 18 and older may apply for management jobs. Dollar General managers usually work full-time, or four to five eight-hour shifts per week. The average annual salary package for managers is between $30k and $40k. Pay rates generally increase with experience and time spent with the company.
Earning Other Job Benefits
Qualified Dollar General management associates earn several employment benefits. Available job benefits for eligible employees include paid time off, 401(k) retirement plans, flexible spending accounts, additional healthcare coverage, life insurance options, and discounts on Dollar General products, services, and merchandise.
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Dollar General Manager Interview Video
Interviewer: Please describe your job title and primary duties.
Dollar General Manager: My job title at Dollar General… I was a store manager / shift manager. My primary duties were to write schedules, watch labor, put trucks away, make sure the restaurant is cleaned and maintained, and anticipate my guests needs.
Interviewer: What was the work environment like?
Dollar General Manager: The work environment at Dollar General was actually very quiet. That’s the best way I could describe it because there was usually only a manager and an associate there. So there was enough going on, you were stocking something, somebody was working the register, or you were cleaning something and somebody was working the register. So, believe it or not, you almost felt like an independent worker at Dollar General.
Interviewer: What was your favorite part about working there?
Dollar General Manager: My favorite part about working at Dollar General would have to be doing the trucks at four o’ clock in the morning. I say that because I know what product is coming into my store. I was able to organize my store that way, and it allowed me to get out of the store at a decent time and enjoy the rest of my day.
Interviewer: Please describe a typical day as an employee.
Dollar General Manager: Typical day for a Dollar General manager: quiet, problem solving. You’re actually a hands-on worker because the manager does a lot of work. If I were to tell you, you wouldn’t be able to differentiate a manager from a sales associate by all the work being done by management. So, a typical day is fast-paced. You’re busy.
Interviewer: How would you describe the application and interview process?
Dollar General Manager: The application and interview process for that position was also a paper interview. I met with the area director at one of her stores downtown. They’re local, which I thought was nice. Because I was going for management, I had to go through about three different interviews. The process actually went on pretty smooth. A lot of big questions because when you’re giving someone the keys to their business, they want to know that you’re capable of running the business. So, that interview process was intense, but it was very healthy.
Interviewer: What questions did the interviewer ask during the job interview?
Dollar General Manager: They wanted to know my background experience, my education, your criminal record, how can you handle high-pressure sales. They want to know are you reliable, they want to know you accountability. The best way to put it is they’re looking for people who are accountable.
Interviewer: What set you apart from the other candidates?
Dollar General Manager: My work background, my work ethic, my reputation. My reputation helped me get that job because I think I’m known within the community as a leader, known in the community as a go-to guy if you want to get something done. I thought they were very fond of that, so that helped me a lot.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Dollar General Manager: If you’re looking for a managerial place to start, get your feet on the ground, to get a good work ethic, a good work reputation, come in and start somewhere with Dollar General. I believe that my managerial skills that I learned at the Dollar General has spring-boarded me throughout my managerial career, and I would take that as something I will always hold on to. So, taking a job with Dollar General, even though it seems small-scale, is actually a big part of your future. So, it’s a great job to start at.
Crissy James says:
I came into Dollar General as an assistant manager and then was promoted to manager. I hired an assistant manager, key holder, and then more associates. I oversaw inventory and the employees.
Karen Fennell says:
This is a high stress job. Especially in today’s world. Where you can’t even get applicants to hire someone. You will have to cover shifts when someone calls in, as DG don’t want to pay overtime. You are given limited hours every week. This works for the slower stores but I was a high volume store and was given the same amount of hours as the stores that had lower volume. I worked between 50 and 80 hours per week. I had no assistant and 3 part time employees. You can beg for help to the higher ups and get nothing. Scheduled trucks were never as scheduled keeping the manager there for hours upon hours. Be prepared to not have much of a family life.
On the better side of it their operations and standards have taught me many great skills that I have been able to use in my new job. If you have a good DM it is doable. However if you get a bad DM you will be pretty much SOL