Dots Interview Questions & Tips

What Happens in the Interview?

For sales associate jobs, the Dots interview process consists of a 1:1 question-and-answer session with a hiring manager. A group interview may prove necessary in certain locations with more applicants. Interviews primarily feature basic inquiries such as: “Why do you want to work at Dots?”, “Where have you worked before?”, and “What relevant skills do you have for being a sales associate?” Such questions judge the overall work ethics of applicants. Hiring representatives also test fashion taste to see if it fits the company's style. Managers usually ask applicants to describe their personal styles, favorite looks, and predictions of the next big fashion trends. Hiring personnel may also task applicants with picking out and mock selling entire outfits.

Going for Managerial Jobs

Managerial positions, like store manager and assistant store manager, have multi-round interview processes. The first step in the management evaluation process is often a phone interview with a regional manager. Phone interviews remain brief and cover work experience and career aspirations. Applicants that pass the phone interview progress to face-to-face or panel interviews with Dots recruitment personnel. Interviews usually feature situational questions that ask for potential actions to resolve specific retail challenges. Like entry-level applicants, managerial candidates may also be tasked with choosing outfits to sell to interviewers.

Dress for the Job

Applicants should dress in fashionable yet respectable clothing for all interviews. Dots operates as a highly stylish brand, and exhibiting a contemporary fashion sense through your personal look is important. The clothing retailer looks for applicants that are fashion obsessed and passionate about the brand and clothing. If you do not wear an entire outfit purchased at the retailer, try to feature at least one piece of the chain's clothing in your interview outfit.

Outgoing Personalities

Dots looks for happy, energetic associates, so remain positive throughout the interview. Provide upbeat responses to all questions. If possible bring up past experiences where you made customers happy. Answer each interview question with honesty and an air of confidence. If asked to pick out an outfit, remember to pick out a complete ensemble, which includes accessories and shoes. Selling the outfit is also highly important. Make sure to emphasize the benefits that a great outfit offers a customer and back up your outfit choices by talking about current trends. After the interview, thank the Dots interviewer for the opportunity.

Dots Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Dots Cashier: What I did was basically a cashier. I worked at the front desk; I worked up there with people. When people came, I rang their items up. Sometimes, I walk around the floor, fixing the racks, fixing the clothes on the racks, and stuff.

Interviewer: What was the work environment like?
Dots Cashier: It’s busy sometimes, then not so busy. It was pretty laid back.

Interviewer: Please describe a typical day as an employee.
Dots Cashier: A typical day is you come in, usually someone will open. Some people work at the registers, and some will walk around fixing racks. Or, they had greeters that come in and ask, “Hey, how are you doing?” And they have bags, and they take the bags and set it behind something, and that was really about it as far as the cashiering and the greeting and fixing the clothes and hanging clothes and getting items down that are too far up to reach, that are all the way at the top. We have to get them down for the customers.

Interviewer: How would you describe the application and interview process?
Dots Cashier: The application process was basically a sheet of paper. References, previous job experience, and if they called you back, you would get an interview process. They called you, you would set up a time and a date, and you go in to meet with the supervisor or manager, and they would interview you.

Interviewer: What questions did the interviewer ask during the job interview?
Dots Cashier: Why did I desire this job, why do you feel that you are right for the job? Sometimes they ask what previous experience you have in retail, and those are really the ones I can remember.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Dots Cashier: I would say you walk in there with confidence. I would say since it’s a clothing store, dress professional, show them that you have style, and just be yourself.

Dots Cashier Interview Video 2

Video Transcript

Interviewer: Please describe your job title and primary duties.
Dots Cashier: I was a cashier. It was called a junior rep, and I assisted customers with picking out outfits. I assisted them in the fitting room, like if they needed a different size or anything. Then, I also assisted with cashing customers out and helping them pick out accessories and shoes or anything.

Interviewer: What was the work environment like?
Dots Cashier: I love it. It was very friendly. It was homey. All of us were very close. We talked about everything at work and I actually liked going to work.

Interviewer: Please describe a typical day as an employee.
Dots Cashier: I actually closed, so I would come in five to nine. First, I would start – depending on what manager was there – either I would start with the fitting rooms. Usually while you’re on fitting rooms, they usually have you folding clothes and hanging clothes up. You put them on a separate rack at the same time as assisting customers. Then, sometime during the shift, sometimes I might switch to the cash register or I might start on the cash register, just depending on how busy the store was or what’s going on. Around 8:30, we start closing up, cleaning up the fitting room, mopping if it was winter time. At 9 o’clock, we lock the doors.

Interviewer: How would you describe the application and interview process?
Dots Cashier: First, I just filled out a regular application. I got called in for the first interview. She asked me why I deserved the job. She got to know to know me because I used to shop at Dots a lot, at that particular one a lot. Her and my mom… I don’t want to say friends, but I guess they met through the store. I was like, “Well, I’m always here anyway. You might as well hire me.”

Interviewer: What questions did the interviewer ask during the job interview?
Dots Cashier: My availability. What grade I was in. My grades. What type of person I was as far as if I was responsible and trustworthy. Stuff like that.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Dots Cashier: I would say be yourself. Always be on time. Be friendly with the customers because that can mess up your whole job if you don’t have good customer service. That’s pretty much it.

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