Typical Steps to the Interview Process
Candidates who display excellent decision-making skills, abilities to multi-task, and demonstrate outstanding customer-service qualities may want to apply with Duke Energy. The interview process tends to last between one and three weeks, with applicants facing initial phone screens once all materials have been submitted. Interviewees meet with hiring managers typically in one-to-one settings, with panel interviews possible for management positions. Candidates should arrive on-time to each scheduled interview, dressed in professional attire, ready to answer all interview questions honestly, while displaying a genuine interest to work for the utility industry company.
Using Past Experiences to Your Benefit
Duke Energy seeks applicants for customer service and administrative roles with the company. Applicants with a background in sales and other customer-focused positions may receive consideration over less-experienced job seekers. Along with interviews, candidates may need to complete skill tests and job simulations in order to receive further consideration in the hiring process. Interview questions tend to focus on past work knowledge, education, and personal skill sets. Common questions may include," How would you deal with an angry customer?" or "How many words can you type per minute?" Applicants should come prepared with knowledge of the utility company. If possible, research company goals, history, and objective. Greet each interviewer with a firm handshake and remember to thank each member of the hiring personnel for the interview time.