Dunkin’ Donuts Cashier Job Description & Interview
Job Description and Duties
What Does a Dunkin’ Donuts Cashier Do?
An entry-level job, the position of Dunkin’ Donuts cashier assumes several job duties. Cashier primary responsibilities include operating cash registers, greeting customers, taking food and drink orders, and completing transactions. Dunkin’ Donuts cashiers also regularly clean work stations, brew and grind coffee, restock cups and food items, and assist bakers.
Training and Requirements
Cashiers work on foot for long periods of time. Applicants should possess excellent verbal communication skills and basic computer and mathematics skills. Dunkin’ Donuts managers train new-hire cashiers on cash register operations and basic protocol. Training typically lasts a week or two and involves verbal and visual demonstration. Minimum age requirements for employment consideration with Dunkin’ Donuts fall at 16 years of age.
Salary and Compensation
How Much Do They Get Paid?
Dunkin’ Donuts starts cashiering associates out between $8.00 and $9.00 an hour in most cases. Experience may lead to an increase in pay. Time spent with the company could also bring salary options. Dunkin’ Donuts offers meal discounts and special offers on food and drinks to employees.
What Benefits are Available?
In addition to meal discounts, Dunkin’ Donuts provides several work benefits to qualified associates. Eligible coffee shop workers enjoy medical, dental, and vision insurance, 401(k) retirement plans, paid time off, group rates on home and auto insurance, and access to tuition reimbursement. Job benefits eligibility may vary by Dunkin’ Donuts location.
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Dunkin’ Donuts Cashier Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Dunkin’ Donuts Cashier: I primarily worked as a cashier. Once a week, I would have to come in and prepare the doughnuts, and make sure everything was stocked, and that was a 5:30 shift that every employee had to do. So, that was a once a week thing. For the most part, I worked the cash register, made simple drinks while the managers typically stood in the back and made the more complicated drinks, so that way people weren’t walking away from the register, but primarily being a cashier.
Interviewer: What was the work environment like?
Dunkin’ Donuts Cashier: It was really fast-paced, really busy. Normally I worked the morning, so everyone was coming in to get their morning coffee, so it’s very fast-paced. If you get stressed out really easily, it might be kind of hard, but I really enjoyed it. Everyone I worked with was really great, they were all really fun.
Interviewer: Please describe a typical day as an employee.
Dunkin’ Donuts Cashier: Normally, you would get in, clock in the back, check in with the manager, and they would update you on how today’s been going so far. Then, you would check what baked goods need to be replenished. For instance, a cashier would switch off with workers at the register at that point. Then, depending on how long I worked, I would take a break, come back to the register normally.
Interviewer: How would you describe the application and interview process?
Dunkin’ Donuts Cashier: It was a paper application, and you have your normal stuff, like references, where you went to school, three references, and then just basic information. Then, I headed into the manager, where I did an interview on the spot.
Interviewer: What questions did the interviewer ask during the job interview?
Dunkin’ Donuts Cashier: Like I said, he gave me an interview on the spot. I had to come back the next day, and it was really simple, they asked where I worked before, how well I work with people, had I ever worked register, really basic questions. It was only about a ten minute interview. They wanted to know your availability, they wanted someone could work more than 15 hours a week. They just wanted to know if I was good with people. That was something that was really important.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Dunkin’ Donuts Cashier: Take initiative when you ask for the application. When you fill it out, go in and ask for the manager, give them the application, and make it seem like you’re interested in working. Just be personable, talk, try not to be quiet, because they kind of want people who are friendly, and maybe a little outgoing.
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