Family Video Application Online: Jobs & Career Info

Operating over 775 stores in the United States and Canada, Family Video holds the title of largest movie and game rental chain in the U.S. The need to hire talented and dedicated people continues to grow as the company expands.

Facts About Working at Family Video

Hiring Age: 18 years old (How old do you have to be to work at Family Video?)

Available Positions: Sales Associate, Cashier, Stock Associate, Maintenance Technician, Shift Leader, Assistant Manager, Store Manager

Printable Application: No. Search Job Openings or visit official site.

Family Video Employment Opportunities

Despite the popularity of internet video streaming services, Family Video maintains a strong brick-and-mortar video rental presence. The company hires associates dedicated to providing exceptional customer service while handling store operational tasks and meeting sales goals. Employees maintain friendly atmospheres by sticking to four daily goals: to learn, to teach, to wow, and to improve.

Entry-level positions need filled as the company expects to hire an additional 1,000 employees in the coming year to meet growth goals. Family Video provides unlimited career advancement as the company promotes from within, which rewards dedicated and successful workers. Both part-time and full-time job opportunities stand available. Applicants looking for seasonal work may also submit application forms.

Family Video Jobs and Salary Options

The video rental business offers hourly pay plus sales commission, while full-time management employees earn competitive salary options with the potential for monthly and quarterly bonuses. Prospective candidates may apply for the roles of customer service representative, assistant manager, manager-in-training, or store manager. Descriptions of the most popular positions for hire sit listed below:

Customer Service Representative

  • Customer service representatives handle day-to-day store operations and meet sales goals for movies, games, and concessions designated by store management.
  • Individuals filling the entry-level position provide exceptional service to customers.
  • Employees receiving hourly wages enjoy rental benefits and may stand eligible to participate in retirement plans.
  • Customer service representatives should expect hourly wages between $8.00 and $9.00 at start.

Assistant Manager

  • Assistant managers work in secondary roles to maintain regular store duties in the absence of managers or managers-in-training.
  • The duties of the full-time position include acting as the primary customer service representative in the store, providing a strong example for other customer service representatives to follow, assisting the store manager in fulfilling all policies and procedures, and performing other retail management functions.
  • Management personnel may rent movies for free and games at half the standard rate.
  • Additionally, full-time assistant managers receive employee benefits such as 401(k) plans, healthcare coverage including medical insurance, dental insurance, and life insurance, and paid time off.
  • Hourly pay rates of $11.00 to $12.00 remain typical for the position.


  • A manager-in-training works full-time to acquire proficiency in all the functions of a store manager.
  • During a 12- to 16-week training program, a manager-in-training develops the necessary leadership skills for becoming a store manager.
  • Additionally, prospective candidates manage the store in the absence of managers, essentially fulfilling the role of assistant managers until management training proves complete.
  • Company work benefits packages include 401(k) retirement plans, healthcare coverage with medical insurance and life insurance, rental benefits, and paid time off including paid vacation.
  • A manager-in-training may expect a yearly salary in the area of $28,000.

Store Manager

  • A store manager works full-time. Workers earn roughly $30,000 per year, with the potential for monthly and quarterly bonuses dependent on store sales and overall company performance.
  • A manager handles the day-to-day organization of the store and establishes fun, friendly atmospheres for customers.
  • Training and evaluating employees and developing the leadership skills of managers-in-training constitutes a large part of managerial job duties, as well.
  • Each store manager drives and increases store revenue and schedules staff efficiently.
  • The position comes with comprehensive employment benefits.

Tips For Applying

Prospective associates may pick up application forms at local Family Video stores and return applications in person. Candidates may also apply online. Arriving early to interviews leaves good first impressions. Desirable employees demonstrate strong customer service skills and winning attitudes during the interview process. A simple aptitude test ensures competency with simple math and grammar questions.

Application Status

The hiring process may take several weeks. During the time between submitting applications and receiving callbacks, applicants may reach out to hiring managers with inquiries about statuses. Polite calls, emails, or in-person visits show strong desire for employment.

Benefits of Working at Family Video

Both part-time associates and full-time employees at Family Video receive numerous job benefits. All employees enjoy rental benefits, a unique perk of working in a video and games rental store which allows workers to rent new release movies for free even before public release. Hourly employees rent all other items at half the standard rate, and management personnel rent movies for free and games at half the standard rate. Eligible employees may also participate in company 401(k) retirement plans. Full-time associates enjoy further job benefits, such as:

  • Paid holidays
  • Paid vacation days
  • Healthcare coverage with medical insurance, and
  • Life insurance.

More Details on Family Video

Family Video hosts several grassroots events and takes a leading role in the fight against cancer. The company raises millions of dollars through a program for Round It Up For Lymphoma. Company philanthropic ventures also support the U.S. military though movie donation events, encourage good grades with a free rental program, and help needful community members by donating thousands of turkeys and hams throughout the holiday season.

Worked Here Before? Tell Us About It!

Your email address will not be published.

Please only comment if you have worked for this company before.