Famous Footwear Interview Questions & Tips

How to Get a Job at Famous Footwear

Famous Footwear operates as a subsidiary of Brown Shoe. The retail chain manages around 1,100 locations across the United States and serves as one of the most recognizable brand names in the industry. With a sizeable network of locations to choose from, applicants looking for work in the shoe retail industry should take advantage of the hundreds of available jobs the retailer hires for on a regular basis. Usually, employment hopefuls only sit through one interview before receiving a job offer. The entire hiring process takes about a week or two to complete and features brief interview sessions in one-to-one formats, in most cases.

Navigating the Skills Test

The shoe retail chain often imposes online skills tests applicants must complete prior to attending initial face-to-face interviews. The Famous Footwear online skills test features questions revolving around the shoe retail industry and common situations encountered as a sales, stock, or managerial associate. The shoe retailer generally reserves online skills tests for managerial candidates, though some stores impose the assessments on all potential employees.

Answering Common Questions

Questions used during Famous Footwear job interviews typically prove basic and fundamental. Applicants sit with a supervisor, in most cases, and answer to inquiries like: "Do you have any experience in the shoe retail industry?", "What specific experiences have prepared you for work at Famous Footwear?", "What goals do you have personally/professionally?", and "What do you feel are the most important parts of running a successful retail store?" Interview questions probe for honest, genuine, and well-thought responses. Job hopefuls should spend as much time as necessary answering each question fully and honestly. Traditional interview questions may also center on sales skills and ability to work irregular hours or cover unexpected shifts. The hiring process regularly tests applicants for team-player mentalities as well as the ability to follow protocol when it comes to customer service and daily operations.

Prepare and Know the Industry

Additional topics applicants may encounter during the interview process include basic job duties and store policies. Some candidates may only respond to a couple of questions during job interviews, while other potential associates field series of interview questions at a time. The average interviewee may want to arrive early to prepare for each session and practice running through common queries. Extensive knowledge of footwear and exceptional sales skills represent ideal traits for entry-level workers. Managerial candidates who exude entry-level qualities and proven leadership abilities also gain favor during Famous Footwear interviews. Show gratitude for the opportunity to interview with the footwear chain and follow up, if necessary, to check on hiring status if no formal job offer is made at the end of the final interview.


  • Jonathan M. says:

    Hi, I was wondering what is the most appropriate dress for the famous footwear job interview and what kind of interview questions should I be expected to answer?

  • Carolyn says:

    First of all , NEVER wear jeans to an interview. Even when putting in applications or dropping off a resume wear khakis or nice slacks. There have been a few times where I had an immediate interview, so dress accordingly.As a guy I would wear dress pants and a nice shirt. Shirt and tie always looks nice or and blazer and dress shirt.. Women should wear either a dress, skirt and blouse or nice dress pants maybe a blazer.
    Famous Footwear is big on what they call the Connect 4. 1.Greet the customer, we are supposed to ask “what style of shoe brings you in today?”. 2. Assist her- walk her to the area she needs, tell her about the sales, offer to measure kids feet. 3. Help her make a good decision- answer questions about shoes, offer accessories that they may need, steer her towards shoes appropriate for what they want them for. 4. Keep her connected to the brand- sign them up for rewards program, prompt check out, check both shoes for right and left and same size.
    They are also big on loss prevention, need to ‘bounce’ from one customer to another. Most of the day a manager will be by themselves, sometime in the later afternoon you will get another associate to work with.
    To start, if you are an asst manager, ask for 12 and you should get it. They will try to pay you as little as possible, I am not sure what sales associates start at I think it is 8 in Michigan. If you are coming in as an Associate Manager you will probably get 15-16 an hour but if you are an assistant and get promoted they will try to only give you a 20 percent or less raise. Not a bad job but definitely not a lot of room for advancement. Sorry for the long message but I work there now and just want to help

  • sara says:

    does famous footwear do a background check?

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