Hiring process information for an interview at Five Below
Make Yourself Available
Ever-expanding Five Below interviews candidates for jobs at more than 250 retail locations in the Northeast, Midwest, and Southern United States. Some retail locations implement a "Walk-in Wednesday Interview," allowing applicants to be interviewed on the spot. Interviews typically follow the traditional question-and-answer format and are often conducted on the sales floor with a store manager. Five Below hiring representatives explore topics like personality, ethics, job history, and availability with applicants during the job interview. Hiring staff navigate these subjects with questions like: "What are your hobbies?", "What would you do if you saw a colleague stealing Five Below merchandise?", "Can you work weekends?" and "How would you define good customer service?"
Be Personable and Dress To Impress
Applicants who complete and submit hiring materials online are often contacted within a few days to schedule a job interview. Impress hiring staff by attending the interview dressed in fashionable yet professional attire. Applicants should arrive to the meeting a few minutes early to collect their thoughts and calm nerves. Five Below hiring staff often look for personable new employees who interact with customers, and applicants should remain conversational and focused during the interview. When meetings end, applicants should thank interviewers for their time. Job hopefuls may ask hiring representatives if follow-up calls are appropriate, as some managers prefer to contact applicants at their own convenience. Some locations require candidates to pass background checks and drug testing before making final hiring decisions.
Five Below Custodial Assistant Interview Video
Interviewer: Please describe your job title and primary duties.
Five Below Custodial Assistant: I was a custodial assistant/janitor. I cleaned floors, cleaned walls, moved furniture to reach the hard-to-reach places and make sure they were clean.
Interviewer: What was the work environment like?
Five Below Custodial Assistant: It was low-stress, pretty easy. I got to do a lot of walking, standing up, which is what I like, instead of sitting down all day. Heavy lifting and cleaning walls and floors, trying to get the hard-to-reach places. So for anyone who likes to move around they would like working there.
Interviewer: What was your favorite part about working there?
Five Below Custodial Assistant: It’s the fact that it was low-stress. I would mostly work evenings when not a lot of people were there, and I got to lift heavy stuff, and that’s pretty much it, I didn’t get to deal with a lot of customers at the time.
Interviewer: Please describe the application and interview process.
Five Below Custodial Assistant: So I applied online, pretty lengthy application, but nothing too challenging of a question. There was no graded pre-assessment, just really just basic name, address, when can you start, upload a resume, optional cover letter, things like that.
Interviewer: What questions did the interviewer ask during the job interview?
Five Below Custodial Assistant: They asked me would I be able to lift 50 pounds or more, would I be able to stand up for long period of time, would I be able to work nights, and would I be available for flexible scheduling, and would I be able to be kind of on-call, showing up pretty much out of nowhere to handle a situation.
Interviewer: What set you apart from other candidates?
Five Below Custodial Assistant: The fact that I was able to lift heavily, and I had experience working in other retail stores. My willingness to learn and to grow and advance in a company, and to work with others.
Interviewer: How were you notified that you received the job?
Five Below Custodial Assistant: It took about three weeks, and they contacted me by phone to offer me a position. But first I had to call them back to check up on the application, and then two weeks later they called me by phone and offered me the job, which I accepted.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Five Below Custodial Assistant: Just be willing to work with others. Be willing to work in a fast-paced environment. If you’re working as a custodial assistant, be ready to lift heavy objects. If you want to do the sales floor be friendly, be kind, be patient with customers, and have some knowledge on the sales floor about prices and where things are located.