Follett Application Online: Jobs & Career Info

With roots dating back to the late 1800s, Follett remains a worldwide leader in textbook distribution and retail. The company creates jobs in full- and part-time capacities for candidates of virtually any experience level. Over 10,000 workers hold employment with the international corporation.

Facts About Working at Follett

Minimum Age to Work at Follett: 18 years old (How old do you have to be to work at Follett?)

Follett Hours of Operation: Varies by location

Available Positions at Follett: Customer Service Specialist, Sales Associate, Cashier, Assistant Store Manager, Store Manager Trainee, Store Manager, Shipping and Receiving Supervisor, Accounts Payable Representative, Accountant, Business Systems Analyst, Classroom Specialist, Custom Cataloger, Home Office Intern - Finance, Human Resources Generalist, Human Resources Trainer, Merchandise Planner, Marketing Manager, Sales Administration Associate, Support Clerk

Printable Application: No. Search Job Openings or visit official site.

Follett Employment Outlook

Follett operates over 900 stores and manages a vast online shop for textbook sales. The business works with more than 70,000 schools to provide technology and resources for education. Job candidates most often find stores located on or near college campuses, as students remain principal consumers for the textbook retail chain. The company also maintains a substantial presence worldwide, with operations outside of the United States in countries like the United Kingdom, Mexico, Canada, South Korea, and Sweden, which creates not only domestic job opportunities but viable options for employment abroad, as well.

Entry-level applicants readily find gainful employment with Follett. The company hires to fill customer service and warehouse work openings, which require little-to-no previous experience. Management opportunities may open up through in-house promotions or for experienced candidates. In addition, plentiful jobs remain available for industry veterans and corporate professionals through the company offices. Positions often include roles in finance, accounting, merchandising, information technology, and human resources. The main headquarters for the business sit in Westchester, IL, just outside of Chicago.

Follett Jobs and Pay Scales

Candidates must stand at least 18 years of age to apply for work with Follett. Attractive salary options and industry-competitive employment benefits frequently draw hopefuls to submit hiring forms to the company. The following job opportunities prove commonly available:

Sales Associate

  • Sales associates provide customer service to patrons at store locations.
  • Duties include greeting customers, operating cash registers and/or POS systems, directing shoppers to particular sections of the store, and answering questions in friendly and knowledgeable manners.
  • The positions remain easily accessible to entry-level candidates.
  • Job seekers with willingness to work, flexible availability, and strong communication skills regularly obtain sales associate jobs.
  • Sales associates traditionally start out earning minimum wage.


  • Shipping/receiving employees process incoming and outgoing shipments.
  • Responsibilities, such as stocking shelving, carrying boxes to and from trucks, and placing orders, prove common, everyday tasks.
  • Shipping associates may also help with sales associate work if needs arise.
  • Candidates must stand physically capable of performing labor-intensive job duties.
  • In addition, the employer prefers to hire candidates with at least one year of shipping/receiving or bookstore work experience.
  • Shipping and receiving workers make around $11.00 per hour, on average.

Tips For Applying

Communication skills, open availabilities, and previous experience remain the greatest factors to improve applicant chances of hire. For corporate or management work, prepare resumes and cover letters to better showcase professional qualifications. Though many entry-level jobs do not require formal education, candidates with at least a high school diploma or the equivalent typically receive additional consideration during the hiring process. Job seekers may apply online or inquire in person about most positions.

Application Status

After turning in job applications, hopefuls often wait to hear back from hiring managers. However, by following up sooner, candidates effectively show interest in gaining employment and demonstrate professional work ethics. While telephone calls and emails prove acceptable methods of inquiry, checking on application statuses in person often allows applicants the ability to communicate with staffing personnel on more direct terms. In addition, physically visiting the store to follow up gives employees a chance to observe personal demeanor and communication skills, which often contribute to hiring decisions.

Benefits of Working at Follett

Follett offers comprehensive employment benefits programs to qualified workers. The company shows appreciation for employees through lucrative compensation rates, advancement opportunities and professional development, and several work benefits options.

For example:

  • Medical insurance plans regularly stand available and often include dental, life, and vision coverage.
  • 401(k) retirement plans and flexible spending accounts may prove obtainable, as well.

Other job benefits include:

  • Adoption assistance,
  • Tuition reimbursement, and
  • Pet insurance.

Availability of programs often varies by location and employment status.

More Information on Follett

As a leading international company, Follett brings in significant revenue and contributes portions of sales to charitable endeavors. Consequently, the business places a high priority on philanthropy. Frequent recipients include Reading Is Fundamental and The Thirst Project. In addition, the corporation maintains a foundation dedicated to helping the children of current employees attend college. Corporate leadership allocated over $1 million in funds to the project.

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