Foot Locker Sales Associate Job Description & Interview
Job Description and Duties
A major national chain of retail stores, Foot Locker regularly hires sales associates to provide customer service. Minimum age requirements for Foot Locker sales associate jobs include workers 18 and over. Primary responsibilities for Foot Locker sales associate positions involve operating cash registers, assisting customers with sales, stocking and organizing shelves, and answering questions about company policies, merchandise, and services. Foot Locker sales associates generally work on foot for long periods of time. A working knowledge of footwear and athletic apparel may prove beneficial during the Foot Locker hiring process. Training may involve a brief probationary period, verbal instruction, and visual demonstration. Basic computer skills also benefit Foot Locker sales associate job hopefuls.
Salary and Compensation
Sales associates working for Foot Locker generally start out with hourly wages between $8.00 and $9.00. Pay rates might increase with experience. The shoe and athletic wear retailer offers the position in both part-time and full-time shifts. Part-time Foot Locker sales associates work roughly 20 to 30 hours per week, while full-time sales associates with the shoe store chain work at least 40 a week. Busy holiday seasons may require sales associates to work additional hours. In addition to competitive salary rates, Foot Locker offers many work benefits to qualified employees. Eligible workers gain access to healthcare coverage, 401(k) retirement plans, sick leave, personal days, and paid vacation, flexible spending accounts, and life insurance options. Job benefits availability and eligibility may vary by Foot Locker location.
Foot Locker Sales Associate Interview Video
Interviewer: Please describe your job title and primary duties.
Foot Locker Sales Associate: At Foot Locker, I was a sales associate. Basically, what I did was any customer that came in, I would sell shoes. Basically, we clean off the shoes, make sure everything is done in a clean and organized fashion. Make sure we knew our products, and knew when the new releases came out, or when the shoe was supposed to come out. If a shoe wasn’t in their size, we would try to see if we had something else.
Interviewer: What was the work environment like?
Foot Locker Sales Associate: It was actually very fast-paced, very fun. I love shoes. Jordan’s was my biggest thing, especially at that time. Still is. You want to know when your new releases are. Morale there, because everyone was happy to see when the new shoe was coming out. You always try to compete with the associates that had the new shoes on, it was fun.
Interviewer: What was your favorite part about working there?
Foot Locker Sales Associate: The shoes. Always the shoes. Being able to catch a new release before everybody else. Also, I got a 30% discount. It’s excellent.
Interviewer: Please describe a typical day as an employee.
Foot Locker Sales Associate: Come in, clock in, and make sure the store is in a neat, orderly fashion. Make sure it’s presentable for the customers to want to shop in there. If a shoe is not looking right, it’s not straight, customers are not going to want to buy it. So, customers come in, float in, you want to talk to them in a professional manner. Always look to want to help a customer. Even if they’re just looking, always want to help them. After that, when the customers flow out, you clean, make sure the store is straightened for the next day, and you clock out and go home.
Interviewer: How would you describe the application and interview process?
Foot Locker Sales Associate: The interview process and the application process… for them, I had put in an application a while back. Got a call maybe six months later, and came in. The application was fairly easy, fairly quick. As far as the interview process, they interviewed me on the first time I was hired. They asked me very simple questions, just like, “What would you do with a customer that wasn’t happy with their product?”, and that’s one of the main things companies look for – can you handle that type of pressure? If they see fit that you can, they’ll hire you.
Interviewer: What questions did the interviewer ask during the job interview?
Foot Locker Sales Associate: “Do you know your product?”, “Do you know new release dates?”, and “Are you in the shoe game?” And, that’s a big part. Are you familiar with shoes? You can not know shoes and still come in and do well, but they want somebody that’s willing to know so that when they come in, they really don’t have to do too much training with you.
Interviewer: What set you apart from other candidates?
Foot Locker Sales Associate: I knew my shoe game. I knew new releases just like they did. They said, “Do you know when this is?” I knew that. If they said, “Do you know when this shoe is?”, I knew that, because I kept on the website. I knew my research well beforehand.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Foot Locker Sales Associate: If you love shoes, go ahead and do it. The pay is not what you would think it is, but the discount makes it worthwhile. Plus, you get to see the new release shoes before a lot of people do. They see it online, but you can see it in your hands coming in, and you’re the first person that gets to see the new release before anyone else in the world gets it. So, that’s a good thing.