Footaction Interview Questions & Tips

How to Get a Job at Footaction

The Footaction shoe store chain is just one of the properties owned by the Foot Locker company and sells sneakers as well as various kinds of athletic apparel. The retail company features plenty of part-time and full-time employment vacancies for job seekers. Interested individuals must participate in a job interview to receive hiring consideration. The interview process features only a few stages that help find the most qualified candidates.

Types of Interviews and Questions Asked

Stores feature several employment materials and forms, with essential information like availability, employment history , job skills, and references. After submitting all of the necessary application forms, Footaction representatives contact individuals for official interviews. Sessions are usually held between a hiring manager and an applicant and take place over the course of one day. Some of the most common questions revolve around what makes a good employee and how to perform excellent customer service. Some questions revolve around the applicant's sense of style around shoes and apparel. Demonstrating social skills and selling ability will be some of the most important factors of the job interview.

Footaction Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Footaction Cashier: I was a cashier, and I dealt with primarily just taking care of the clothing, getting any online purchases. If employees came to the desk or whatever, the cashier, the register. I’d just go get the sneakers that they ordered online. As long as they had an online receipt, scanned it, and just went and go back and get it. Then I also dealt with exchanging money, counting drawers periodically. I believe they made me do every … Sometimes I worked doubles so when I worked doubles I’d count them in between mid-shift and then at the end when I’m closing, then when I opened. When you get there you always count your register, before you go on break then you count them again, then in the night you count them again. I also dealt with clothes. We were in charge of folding apparel. The T-shirts, the sweats, and we were in charge of getting rid of the old ones and re-pricing them. If the price went down we had to make sure… We had a booklet and they’d refresh them every week and see if anything went on sale, and we’d re-price them. That was it.

Interviewer: What was the work environment like?
Footaction Cashier: It was very friendly. More so urban because a lot of people, that’s just the lifestyle I guess. I liked it. It was very friendly to say the least.

Interviewer: How would you describe the application and interview process?
Footaction Cashier: First you apply online. They only take applications online. You apply online and then there was a little survey quiz on, “Well if Johnny came to the store and he was having a bad day and he took it out on you, how would you handle it?” You have to score a certain percentage on that quiz to be considered for an interview. Then once you are interviewed then they look at your previous job experience, your education level as well as any affiliations like volunteer, that might be applicable to the job. I worked at Finish Line prior, so that was a leverage because I was already familiar with sneaker stores. I worked at Finish Line for a year so that was good experience with that.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Footaction Cashier: Be familiar with the atmosphere that you’re going to work into. If you lied about being familiar with sneakers, I suggest if you go back home and do your research because if you do work there you’re going to have customers that are coming in that are very familiar with sneakers and sale dates, when sneakers are going to be released, names of sneakers, urban names for sneakers, because even though the label might say the Jordan 11’s color way red and blue, somebody whose very familiar with sneakers might say, “The Jordan Breds,” and you’ll be like, “Well what are the Jordan Breds,” and they’ll be like, “Well they’re retro 11 red and black sneakers. I just suggest that you become familiar with sneakers because you’re going to be working with them, and also have a previous history in math. You’re going to have to… Sometimes when the register’s not working you’re going to have to, if you’re taking cash only, you’re going to have to know how to work a calculator and do basic subtraction, multiplication, division etc. Also, percentages because you do, do discounts sometimes, and sometimes the computer’s not working. I know for Footaction they switched over to a newer software for their cash registers so we had to learn how to put in the percentages of military discounts or anything like that.

Related Links:
Footaction Application