Landing On-the-Spot Interviews
Sports-themed entertainment restaurant chain Fox and Hound is a growing company always looking for outgoing and energetic individuals to join existing teams. The chain utilizes a brief and straightforward interview process to find associates that fit the restaurant culture. Candidates looking for hourly jobs should visit locations in person to start the hiring process. If applicants come in at the right times, managers may offer job interviews on-the-spot. Slow periods, typically between 4:00 and 5:00 pm, represent the best times to submit hiring materials in-person. Management job hopefuls may submit hiring materials online and await contact for job interviews.
Interviews for Hourly Positions
For hourly jobs, Fox and Hound conducts standard interview processes that feature basic interview questions. Most interviews last about 15 minutes, with candidates usually confronted about work experience, customer service skills, and interest in restaurant work. Interviewers also allow job hopefuls to ask questions of their own. Successful interviewees usually receive job offers when interviews conclude.
Management Interviews
Management job hopefuls usually face lengthy interview processes that feature in-person and phone interviews. Most managerial Fox and Hound interview questions are behavioral and look for past accomplishments. Common interview questions for aspiring managers include: "Name a time when a customer had a complaint. How did you resolve the situation?" and "Can you tell me about a time when you resolved a conflict between two coworkers?" Managerial interviews often conclude with salary discussions.
Exude Enthusiasm and Relate Past Experience
Applicants should show relaxed attitudes throughout interviews. The bar and grill chain looks for candidates that exude positivity and enthusiasm. Job seekers should provide upbeat answers and express passion for serving good food in fun atmospheres. Responses should be brief and show clear, customer-centered thinking. Whenever applicable, past experience should be worked into answers. Job hopefuls should communicate responses with confident voices and maintain eye contact with interviewers. To conclude interviews, applicants need to offer firm handshakes and express strong desire to work at a Fox and Hound restaurant.
Fox and Hound Prep Cook Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Fox and Hound Prep Cook: I am the expediter and prep cook there. Generally, expediter is making sure that all food comes out of the kitchen and into the dining room correctly, and the presentation is correct, nothing too messed up about it. That is the most important, and that the servers are running it. The prep cook, there’s always a constant supply of food and in case were running out of anything.
Interviewer: What was your favorite part about working there?
Fox and Hound Prep Cook: Expediting. A really like expediting, because you’re the one in control pretty much the kitchen and the servers, so I kind of like that.
Interviewer: Please describe a typical day as an employee.
Fox and Hound Prep Cook: Typical day as an expediter is standing in front of the kitchen, making sure all of your dishes are coming out. You’re checking your ticket times, which the tickets are being put in the kitchen that say when the food is made. Generally making sure they’re coming out and not too long of a time, and make sure everyone’s doing their job, pretty much.
Interviewer: How would you describe the application and interview process?
Fox and Hound Prep Cook: I had one interview there, and I filled out an application and got the job, so the interview process was about as easy as it could be.
Interviewer: What questions did the interviewer ask during the job interview?
Fox and Hound Prep Cook: A lot of my past job experience. If I had any restaurant experience, that was generally the big worry in the interview, was where you worked last, and what kind of experience you had.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Fox and Hound Prep Cook: If you’re looking for a job with Fox and Hound, I would make sure that you have some job experience, or you at least know what you’re talking about going into the interview process. Sound confident and be presentable.
Fox and Hound Host Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Fox and Hound Host: With Fox and Hound, I am a host and a bar back. Host duties include greeting customers, knowing the menu and everything for to-go orders, placing orders, and making sure that the servers have everything they need.
Interviewer: What was the work environment like?
Fox and Hound Host: The atmosphere is really friendly. It’s a very well-ran place – managers make sure that all the employees take their time. And everyone knows everyone, there’s not one person that’s really harder to talk to than the others. It’s more of a team than anything.
Interviewer: What was your favorite part about working there?
Fox and Hound Host: I work there, but I also like to eat there. It’s a good place to eat. Other than that, you come in for your shifts, you’re not over the time that you’re supposed to be there, and you never cut early. So, for working circumstances, you are there for the amount of time you’re supposed to be there.
Interviewer: Please describe a typical day as an employee.
Fox and Hound Host: The openers have to come in – they do everything from opening up the flag to making sure there’s enough silverware rolled to making sure all the menus are in the right spots, tables are cleaned for the customers before the day starts as well as the closing duties. Generally, all those things apply to closing, so everything’s made easier for the openers, but everything is to make the servers’ job a little bit easier – clearing plates. Servers do a little bit of clearing, but they do the rest of it, wiping down and everything like that. And with the bar back, it’s just stocking the bar, making sure the bartender has everything that they need.
Interviewer: How would you describe the application and interview process?
Fox and Hound Host: The application is generally like most – you come in, you fill out the paper application. They take down your phone number and everything like that. Once they look it over, they give you a call back and you do just a short sit down with one of the managers. They ask you about your previous experience and go from there, and if they see you fit, they begin the training. The training is with the hosts and servers and everyone. They stress knowing the menu. You can’t get by without knowing the menu without the manager knowing, so that’s one of the things they want all the employees knowing, especially all the specials and things like that.
Interviewer: What questions did the interviewer ask during the job interview?
Fox and Hound Host: Past employers, if you quit any jobs and why, and generally if you worked in the food industry before. Servers, generally they don’t hire anyone who hasn’t been a server before, unless you go through their rigorous training process and stuff like that. Host is a little bit easier. It’s really about personality. They want you to be greeting the customers and opening the menus for them when they sit down at the table and stuff like that.
Interviewer: What set you apart from other candidates?
Fox and Hound Host: I’ve never quit a job. I’ve always been working in the food and bar industry, and every time I’ve left, it’s always been because I’ve always had to come back to school. It’s always been on good terms – never quit a job, never got fired. If you’ve worked in the food industry before, it really gives you a leg up on anybody else. I’ve been bar backing and hosting stuff like that for about five, six years now.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Fox and Hound Host: Basically, know that you’re going into an environment where they want you to know the food. They want you to have fun, as well. Make sure you fill everything out and tell them everything that you think you have in your background food-wise. They’ll help you out with training and anything like that, even if you don’t have anything.
