The Mashantucket Pequot Tribe serve as sole proprietors of Connecticut-based Foxwood Resort Casino. The institution represents a multibillion-dollar hotel first opened in 1992. In total, the massive lodge employs around 8,000 workers and stands as one of the largest employers in the state.
Facts About Working at Foxwoods Resort Casino
Minimum Age to Work at Foxwoods Resort Casino: 21 years old (How old do you have to be to work at Foxwoods Resort Casino?)
Foxwoods Resort Casino Hours of Operation: Open 24 hours a day, 7 days a week
Available Positions at Foxwoods Resort Casino: Bar Porter, Bartender, Beverage Server, Beverage Coordinator, Bingo Cashier, Casual Valet Parking Attendant, Cook, Count Room Clerk, Cashier, Dealer, Front Desk Agent, Front Office Shift Manager, Guest Room Attendant, Houseperson, Interior Attendant, Pool Operations Manager, Massage Therapist, Nail Technician, Police Officer, Racebook Writer, Restaurant Manager, Poker Dealer, Security Officer, Slot Technician, Chef, Spa Attendant, Specialty Cook, Housekeeper, Maintenance Technician, Surveillance Officer, VIP Representative
Foxwood Resort Casino Employment Prospects
Ranked as one of the largest casinos in the world, the prominent travel destination offers thousands of employment opportunities across dozens of service fields and amenities. Among the largest employers in The Constitution State, Foxwood Resort Casino contains over 2,200 hotel rooms, close to 400 gaming tables, and entertains more than 16 million guests annually. Regular tourism and ongoing patronage consistently require scores of staff in order to maintain operations and ensure guest satisfaction. Each aspect of business provides dozens of opportunities for entry-level employment as well as fruitful careers.
Large casinos like Foxwood represent ideal settings to build experience and excel in lucrative fields. Workers trained in various professions may find viable careers in hospitality, casino, entertainment, restaurant, and guest services operations. Hiring requirements generally limit work opportunities to applicants over the age of 21. Candidates may also need related experience; however, some entry-level roles stand readily available to individuals with or without formal training or relevant backgrounds. Applicants without formal work histories usually assume part-time roles upon hire.
Foxwood Resort Casino Jobs and Salary Information
The massive casino and resort places heavy emphasis on customer service. Applicants looking for work must possess exceptional interpersonal abilities and motivated work ethics, regardless of position desired. New-hires undergo intensive training as part of the Pequot Academy, which offers paid development programs and ongoing career enrichment opportunities. Employee benefits and generous base pay and salary options also await prospective associates. Employment hopefuls may find ready work in any of the following Foxwood Resort Casino jobs:
Customer Service Representative
- A broad, general employment opportunity, customer service representatives require one year of related experience, a high school diploma or GED equivalent, and the ability to speak English clearly.
- Primary responsibilities include greeting guests, explaining hotel and casino grounds and amenities, booking stays, and catering to patron needs.
- Job seekers must enjoy potentially loud and bustling, fast-paced environments in order to gain employment.
- Personality traits often rank equally important among qualifications.
- Courteous, attentive, and knowledgeable individuals historically outperform other potential customer service representatives.
- Pay scales start at $10.00 per hour.
- Available in part-time and full-time capacities, valet attendant jobs involve parking and retrieving automobiles for guests.
- Workers spend a majority of each shift on foot and must maintain the physical stamina to run, walk, or stand to provide services.
- Applicants need valid, state-issued driver’s licenses, proof of insurance, and clean traffic records for hiring consideration.
- Foxwood also mandates candidates hold at least one year of experience driving prior to submitting applications.
- Valet attendant represents an all-weather job title, so applicants must feel comfortable performing the duties associated with the position despite inclement or even undesirable conditions.
- Most valet attendants earn minimum wage initially and generate a majority of earnings through customer tips.
- Individuals with specific interests in gaming may find meaningful work, as the New England hotel routinely hires on poker and blackjack dealers.
- Workers must possess open availability, as dealers assume late-night, weekend, and holiday shifts in addition to traditional daytime hours.
- Cash-handling experience and previous employment or involvement in gaming, including knowledge of current rules and regulations remains essential.
- Dealers regularly stand to perform job duties.
- Applicants must feel comfortable both engaging players in playful or friendly conversation and professionally disciplining or reporting cheaters in the event of game infractions.
- Additional hiring requirements include high school diplomas or equivalents and tolerance of loud or sometimes unruly work settings.
- Both part-time and full-time dealers make between $12.00 and $14.00 an hour, plus occasional tips.
Tips For Applying
Customer service represents the most important aspect of casino and hotel operations. Workers must possess at least some background in the field in order to assume most positions available. Experience in fields specifically related to positions desired may further improve candidate chances and lead to preferential treatment from hiring personnel. Workers should indicate related experience and personal interests on required employment forms to illustrate genuine desires to join casino staffs. The ability to assume varied shifts upon hire also greatly benefits job hopefuls.
Applicants must submit hiring forms using the company careers page. Workers begin by creating personalized employment profiles. After clicking on positions and filling out the appropriate hiring forms, candidates then submit the applications and await contact from managers regarding compatibility with positions desired. Workers may also use the employment profiles to check on the statuses of applications. Job applicants should expect to hear back from the casino within a month or so. Depending on hiring needs, the resort may call back prospective workers within a few days.
Benefits of Working at Foxwood Resort Casino
Foxwood employees gain access to ongoing career development programs, competitive pay, and discounts on resort services and amenities. Associates in full-time roles also receive employment benefits packages. Qualified workers enjoy:
- Vision, and prescription drug plans
- Tuition reimbursement
- Paid vacation
- Employee assistance programs, and
- 401(k) retirement plans.
The hotel also provides complimentary gym memberships, free meals, and childcare reimbursement.
More Information on Foxwood Resort Casino
In an effort to broaden customer experiences and amenities, Foxwood Resort Casino opened an onsite Tanger shopping mall in May 2015. The retail center sits on the same campus as the hotel and casino and provides name-brand shopping to travelers, guests, and residents of surrounding areas alike. Some of the most notable brands available in the mall include H&M, Ann Taylor, and American Eagle Outfitters. The addition of the outlet center cost upward of $115 million.