Hiring process information for an interview at Gander Mountain
Highlight Previous Experiences
Gander Mountain represents one of the larger and more reputable chains of sporting goods retailers in the United States. With a network of roughly 130 stores, the retailer employs thousands of workers to maintain operations nationwide. The sporting goods chain scouts for individuals with backgrounds in outdoors athletics and natural activities, like hiking, camping, fishing, backpacking, hunting, and running. Providing personalized customer service and the ability to recount extensive product knowledge and industry trends regularly serve as ideal traits of future Gander Mountain employees. Applicants should highlight any and all experiences, both personal and professional, with sports apparel and equipment during the hiring process.
Drug Testing and Background Checks
The basic structure of the hiring process includes initial employment forms, phone interviews, face-to-face job interviews, and possible drug tests and background checks. The specific store location and position desired may dictate the necessity of drug testing and background checks. Positions like archery tech and other potentially dangerous or legally ramified jobs typically represent the type of job which may require drug screening and background checks. Managerial positions with Gander Mountain also regularly require drug tests and background checks.
Candidates in search of entry-level jobs historically begin with brief phone interviews after submitting all necessary hiring documents. The initial contact made with hiring managers via telephone lasts less than five minutes, usually, and primarily serves as a scheduling session for later, in-person interviews. Actual interviews onsite last around 15 to 20 minutes. Gander Mountain operates job interviews under very relaxed and casual circumstances. Applicants come in, sit with a manager and talk for a while about the position and personal interests before hiring managers either make offers or pass on workers. Most applicants know hiring status by the end of the session. Some applicants receive job offers within the following week after meeting with personnel in-store.
Common Interview Questions
Examples of common interview questions asked during the hiring process include: "How would you define customer service?", "What do you know about Gander Mountain?", and "Have you ever dealt with or resolved customer/employee conflicts?" The most common interview questions probe for specific knowledge of sporting goods equipment, like guns, backpacks, tents, trailers, knives, harnesses, belts, helmets, lures, and oars. Candidates may have to compare specific brands or pretend to sell a particular item to the hiring manager. Confidence and genuine knowledge prove most helpful in responding to interview questions. Applicants able to relay personal experiences of using sporting goods equipment in both answers and mock sales perform exponentially better than workers unable to do so.