Giant Eagle Cashier Job Description & Interview
Job Description and Duties
What Does a Giant Eagle Cashier Do?
A Giant Eagle cashier completes customer transactions at the front of the store. Key duties include scanning items, processing payments, applying coupons and promotional codes, and issuing receipts and change. A cashier may also bag groceries when needed.
Are There Any Other Expectations?
Additional job duties a cashier may hold include stocking and cleaning responsibilities. All Giant Eagle cashiers should demonstrate friendly demeanors and positive attitudes. The ideal candidate for a Giant Eagle cashier job possesses a strong work ethic and passion for customer service. Cashiers must also possess the ability to stand for long periods of time.
Salary and Compensation
How Much Do They Get Paid?
The starting pay for a Giant Eagle cashier ranges from minimum wage to about $9.00 an hour. Pay may vary depending on experience level and time spent in the position. Average wages for a Giant Eagle cashier rests at about $9.50 per hour. Some Giant Eagle cashiers may earn above $12.00 an hour.
Giant Eagle Job Benefits
In addition to base pay, Giant Eagle cashiers may earn several work benefits. Eligible Giant Eagle workers receive employee discounts, medical coverage, 401(k) retirement plans, paid time off, and basic life insurance.
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Giant Eagle Cafe Cashier Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Giant Eagle Cafe Cashier: Well at first I got hired as a cafe cashier but then I moved into the Starbucks right next to it, so I was a barista there and then I kind of worked for both. Barista you make the drinks, you help them decide and then as a cafe cashier they had a nice little salad bar area and prepared foods area that I was the cashier for. Then if customers came up like, “Oh you know, where is the eggs?” Or whatever, I’d be like. “Oh in aisle 10.”
Interviewer: What was the work environment like?
Giant Eagle Cafe Cashier: The work environment is really great. I worked with a bunch of people. The person who trained me actually goes to Cleveland State, so I’m still friends with her too and so that’s really nice.
Interviewer: What was your favorite part about working there?
Giant Eagle Cafe Cashier: Probably making the drinks and everything and just goofing off with my co-workers.
Interviewer: Please describe the application and interview process.
Giant Eagle Cafe Cashier: Well, I actually went there on a day when they were doing open interviews and I had a printout of my resume with me and so I went in, they just asked a bunch of typical interview questions like, “Oh where have you worked before?” That was my first job. So I said nowhere. But then I said, “I’m a really hard worker, a fast learner.” All the typical things you’d say during a job interview and then I guess they basically kind of hired me on the spot there because that was their special little event going on. So within, I want to say a couple weeks I started training there I guess.
Interviewer: What questions did the interviewer ask during the job interview?
Giant Eagle Cafe Cashier: It was like, “Well like is this going to be your first job? Do you have any experience? What sort of qualities make you really good at your job? What kind of things would you say are some of your faults?” Things like that.
Interviewer: How were you notified that you received the job?
Giant Eagle Cafe Cashier: Well like I said, after the interview they hired me essentially right there. It just maybe took one or two weeks for my background check and everything to go through and then to coordinate a day to start training because I was graduating high school then too. So that two weeks that my background check was going through, I was graduating and doing all that.
Interviewer: What set you apart from other candidates?
Giant Eagle Cafe Cashier: Well the fact that I would say I have a really positive and very open personality so I was really good at talking to people and that job, most of it I would say was talking to the customers and helping them pick out a drink or telling them where things are and I feel like that was it.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Giant Eagle Cafe Cashier: I’d definitely say have your resume on hand when you go to the interview just to give them a copy. Highlight some of your strengths that you might have. They definitely are looking for people who learn really quickly and they are hard workers too. So it’s a good first job for someone who’s fresh out of high school or looking for a part time job in college I’d definitely say.
Giant Eagle Cashier Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Giant Eagle Cashier: I worked at Giant Eagle as a cashier, so I had to scan out customers in the express lane, or in the non-express lane that had, of course, 15 or more items, but that was the most thing I did. I was definitely handling money, handling checks, handling coupons, and frustrated customers.
Interviewer: What was the work environment like?
Giant Eagle Cashier: It was pretty good. The burnout was pretty quickly, because I mean, people going back to school, people are in school, and some people just need a little job in between the job that they have if they got laid off or anything. But other than that, everybody was had the same motive. It was pretty like… I wouldn’t say family, but it was nice, nice and cordial. We could make jokes with each other. We could not hate each other. It was pretty good.
Interviewer: What was your favorite part about working there?
Giant Eagle Cashier: My favorite part was just talking to the people that I see every day. I mean, it’s nice to come into familiar faces, and the customers. Sometimes the customers made great small talk, and sometimes, it’s like going to the barber shop or the hair salon, because the few minutes that they’re walking by, they want to tell you like their whole day. You’re just like, “Oh, really?” But they’re like going on about where they have to go, or they come in with birthday gifts, or cards, or anything, they’re talking about, “Oh, it’s my grandpa’s birthday,” or, “My friend just had a baby.” It’s just a bunch of cool stuff that you get, surprisingly.
Interviewer: Please describe the application and interview process.
Giant Eagle Cashier: The interview process. I think my mom kind of knew who the HR person was. Other than that, I just applied on paper. That’s when they had paper applications. I applied on paper, turned it into basically the administration desk that they had, kind of where they did money orders and things like that. Then after that, I got a call. I had my interview with the HR representative. Then after that, I mean, I didn’t have to wait for anything. She just told me I got the job, and then I had to do training, which was very long. As I remember, it was very long. I think I had to do it twice, and they were both like eight hours of just computer work, and learning how to do all those things. Then after that, I finally got to go to the register.
Interviewer: What questions did the interviewer ask during the job interview?
Giant Eagle Cashier: Definitely, they asked me why I wanted the job, why I would be good, if I had any good customer service skills, definitely how would I handle conflict, because a lot of customers do come up like, “My coupons not working,” or, “My WIC isn’t working” and some people need their WIC or their EBT to even eat, so for that not to be working… So you have to be able to handle conflict. They definitely ask what hours I could work, and if I was able to work holidays, and I said yes because it wasn’t that big of a deal. So they asked things like that, nothing too strenuous. I think they did ask me… Of course, I think every interview asks, “What’s your strengths and weaknesses?”
Interviewer: How were you notified that you received the job?
Giant Eagle Cashier: I mean, they told me like right after the interview, like, “Okay, well you got it.” That was it. I mean, they did give me like a formal call, to call me to set up the orientation date, which I think was later that week, because I had interviewed like on a weekend, and I got notified during the week, is what I remember. It wasn’t a short time at all. It was pretty quick, because they had already interviewed other candidates, and we all had orientation at the same time, so it was pretty quick.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Giant Eagle Cashier: Definitely apply to different departments. Like, if you don’t get into the cashier section, there’s the floral section. Giant Eagle is very versatile. You have the floral section. You have the meat section. You have the produce section. You have packaging, shipping, overnight crew. I know us, we have a Starbucks, we have a post office, and some people have the Eagle’s Nest, which is like a daycare. So just don’t be like, “Oh, I want to be a cashier.” Go to all of them, because most likely, they’ll hire you. Oh, the bakery. They hire in so many. There’s so many places you could work in and Giant Eagle, the pharmacy, they have a lot of opportunities.
Giant Eagle Cashier Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Giant Eagle Cashier: Okay, I was a cashier and basically we just had to ring people out. Sometimes, we took returns back and just put it on the shelves or helped a customer if they needed anything. Basically, that’s all you had to.
Interviewer: What was the work environment like?
Giant Eagle Cashier: It was really nice. I like Giant Eagle because everybody is friendly there and usually everybody is willing to help you. It was really easy, I thought.
Interviewer: Please describe a typical day as an employee.
Giant Eagle Cashier: Typically, you come in and swipe your little name badge, then go to your register and open it, and start ringing away.
Interviewer: How would you describe the application and interview process?
Giant Eagle Cashier: Well, I did an application. They called me to set up an interview and I went in maybe a week later. They asked me some questions about, you know: “Why would you be good for this position?” That kind of stuff. They just gave me the job after the interview.
Interviewer: What questions did the interviewer ask during the job interview?
Giant Eagle Cashier: They are mostly about just: “How would you help the customer if this happened?” “Are you an outgoing kind of person?” Just those kind of questions, pretty basic.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Giant Eagle Cashier: I would say to definitely have good references because they make sure to call them and ask about you. Just have a really good, positive attitude when you go into work because it makes your day better.
