Giorgio Armani Interview Questions & Tips

Hiring process information for an interview at Giorgio Armani

Starting the Interview Process

Giorgio Armani conducts a fairly straightforward interview process. Job seekers find employment information and complete preliminary hiring forms online. Applicants for entry-level retail positions are typically contacted by hiring staff within a few days of submitting hiring requests, pending job vacancies. Job hopefuls generally encounter a single, one-on-one interview at a store location, and hiring staff usually reach employment decisions by the end of the meeting. The interview process may vary from store to store. As such, applicants should remain patient and persistent throughout all hiring procedures, regardless of formats encountered.

Dress the Part and Know the Company

Retail job candidates should attend the interview wearing either Giorgio Armani clothes or similarly styled apparel. Leave for interviews with plenty of time to spare to arrive early and avoid rushing. Applicants should show up ready to answer questions dealing with availability, job history, relevant skills, and "what if" scenarios. Job candidates may want to conduct some research on company history and values in order to align answers with the company vision.

Common Interview Questions

Common questions posed at a Giorgio Armani interview include: "Why do you want to work here?", "Tell me about any previous retail experience you've had," and "What would you do if you saw a fellow employee stealing clothing or other Giorgio Armani products?" Remain confident and relaxed during the interview, maintaining comfortable eye contact with the hiring manager. Conclude job interviews with a firm handshake. If hiring staff do not make a final hiring determination at the end of the meeting, thank them for their time and follow up within a few days.

Armani Exchange Retail Adviser Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Armani Exchange Retail Adviser: At Armani Exchange they made me the retail advisor. What I would do is, essentially, whatever you see a lot of retail stores of the same general genre, I guess. Customers would come in, you would talk to them, they’d ask you what they need. You would direct them towards which part of the store they could find whatever they wanted. If they had any questions, you would answer them. I guess in your off time you would just kind of fold clothes, fix up displays, and if they needed you afterwards you would stock stuff in the back.

Interviewer: How would you describe the application and interview process?
Armani Exchange Retail Adviser: The application process consisted of a written application. The application also had a section for experiences in the past, which was essentially resume section. After that, they gave you a phone call, which consisted of a few quick questions. Then they gave you a interview, which was a group interview. I think, at the time, it was four or five other people. They asked you a series of three or four different questions.

Interviewer: What questions did the interviewer ask during the job interview?
Armani Exchange Retail Adviser: I have a vague memory of what they asked. They asked kind of like, “What do you do when a customer comes in and is asking for your help?” I answered with, “Well, you try to be as accommodating as possible. If they’re distracted or they’re kind of being belligerent, perhaps, you be as patient as possible. You give them as much time as they need. If they have any specific questions, do your best to answer the questions. If you don’t have the answer, try to look to a superior or maybe another one of your coworkers who might have the answer. Just guide them through the store.” Because it was a group interview, other people were interjecting their ideas. At one point the interviewer also said, “How does the fact that we’re Armani Exchange, a little more fashion forward brand, how does that play into what you feel like you’d be doing here at Armani Exchange?” I said that being hired by a brand that is purported to be fashion forward, you would definitely want to interject your own ideas about what would look good on the customer, the consumer. They’re not walking into The Gap, they’re not walking into a Kmart where they just pull they just pull stuff off the shelf. They shop here because they believe that these clothes give them a certain look. Because we’re being hired there, you obviously have deemed us to be able to attain that same look. We want to impart this information onto the consumer if they have any questions. Another question they asked is, “How do you think teamwork plays into working at a place like Armani Exchange?” Essentially, I referred back to the question they asked me prior when I said, “If a customer comes in and they ask me a question I’m not entirely sure, I would definitely rely on my coworkers.” In that same regard, if a coworker looked like the customer they were working with was beyond their ability to handle, they would try to refer them to me. If my coworker needed help because they were rushed with a bunch of clothes that they needed to restock, or a display they needed to fix, I would definitely try to step in and help. Although this job seems like it may not necessarily be a job where I need to be there for my coworker and there’s not a lot of teams, it’s definitely … pressure builds up. Releasing that pressure at key moments is definitely going to make the job more smooth.

Interviewer: How were you notified that you received the job?
Armani Exchange Retail Adviser: I got a call like a week or two weeks later. They said, “All right, we’re impressed with your application and what you spoke about during your interview. Please notify us if you can take on the job and then in two weeks we’ll try to work you into our schedule.”

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Armani Exchange Retail Adviser: Again, I think for Armani Exchange, because of the kind of job it is, it’s a retail store but it’s not just a retail store like The Gap or, again, like Kmart or Cotton On where the clothes are generally very standard. It’s a job that has a product that is supposed to support a very fashion forward idea. When you come in, try to present yourself in that same regard. Show that you’re savvy. Show that you’re aware of current trends and certain ideas. Definitely don’t come in and be … because the brand that they have represents a certain lifestyle, I believe. That lifestyle is one of charisma and activity and one of dominance. Try to portray those ideas how you present yourself in the actual interview so they feel like you’re a good fit for their brand.

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