Gloria Jean’s Coffees Interview Questions & Tips

Submitting an Application

Founded in Australia in the late 1970s, Gloria Jean's Coffees has managed to expand to roughly 1,000 locations in more than 39 countries across the world, including the United States. The coffee shop chain institutes various hiring methods when selecting new employees. Primarily, the company asks every prospective worker to submit a request for employment complete with contact information, job history, and other details.

Get to Know the Brand Beforehand

Applicants who meet all of the qualities and standards the company expects may be lucky enough to participate in a job interview. The interview process usually consists of an informal interaction with a store manager. Sometimes, Gloria Jean's may hold group interviews if enough people apply for a vacancy. Interviews may seem informal, though applicants should still approach everything with professionalism, tact, and a positive attitude. To help prepare for the interview, applicants should learn about the background of the coffee shop chain, such as history, products served, and perhaps even some humanitarian efforts or sponsorships. Of course, proper wardrobe and grooming procedures should be followed, as well.

Types of Interview Questions to Expect

Interview questions at Gloria Jean's Coffees may not appear too challenging to previous restaurant workers. However, first-time job seekers should expect questions from several different categories. In no particular order, hiring managers mainly ask questions regarding customer service, employee interaction, employment history, and applicable skills. Additional questions also ask applicants about personal hobbies, activities, work ethic, and personality traits. Candidates should use precise examples from previous jobs to answer interview questions, when possible. Interview duration typically lasts anywhere from 30 to 45 minutes. End the interview by properly thanking the interviewer for the employment opportunity.

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