Serving nearly 3,000 destinations in the continental United States, Greyhound operates over 1,200 busses carrying travelers to and from points of interest. With such a diverse and extensive travel schedule, the company regularly looks to add to an already impressive staff of over 6,000 workers.
Facts About Working at Greyhound
Hiring Age: 18 years old (How old do you have to be to work at Greyhound?)
Available Positions: Motor Coach Operator, Administrative Assistant, Customer Service Representative, Bus Mechanic, Bus Driver
Printable Application: No. Search Job Openings or visit official site.
Greyhound Job Opportunities
In business since 1914, the travel and transportation company utilizes a fleet of motorcoaches to transport passengers across the country. Perhaps best known for the iconic logo of a dog streaking across a road, Greyhound offers job hopefuls opportunities to work for one of the better-known companies in the industry. While most positions require little-to-no prior work experience and only necessitates the possession of a high school diploma or equivalent, technical or managerial positions may require more. For instance, working as a mechanic with the travel company may entail further trainings, certifications, and experience in order to gain consideration for employment.
Entry-level applicants typically find work with Greyhound in several different capacities. Aside from roles as drivers, career-seekers may find positions as ticket agents, service workers, and customer service representatives. Such positions regularly need employees showing general understanding of interacting with the public, the ability to work multiple shifts, and desire to help others. In addition, employees in most entry-level roles receive elevation to higher level positions as the company, at times, prefers to promote from within.
Positions and Salary Information about Greyhound
While most positions with Greyhound necessitate workers stand at least 18 years of age to qualify, to earn a position as a driver requires the candidate to stand at least 22 years old. Additional licenses, certifications, and extensive background checks may also prove necessary before job seekers may apply for any of the positions listed below:
Ticket Agent
- A ticket agent maintains responsibility for providing incomparable customer service by greeting and serving customers at terminal counters, lobbies, and platforms.
- Duties include selling tickets, providing travel information, billing and cash-handling responsibilities, providing necessary reports, and answering phones.
- Agents may work in both part- and full-time capacities and should show the ability to sit, stand, bend, twist, and reach for extended periods of time.
- Employees in ticket agent roles tend to earn around $9.00 hourly wage.
Motorcoach Operator
- In order to qualify for a driving position with the travel and transportation industry leader, applicants must stand at least 22 years of age and possess a valid driver’s license.
- Additionally, a driver must show a minimum of three years of driving experience in a commercial or private career similar to driving a bus.
- A good driving record remains integral, with no more than two moving violations or accidents in the past three years prior to applying as well as no license suspensions or driving convictions related to alcohol or drugs.
- Employees must show an ability to lift up to 100 pounds, an affinity for working with the public, and the ability to pass background checks and drug screenings.
- A motorcoach operator typically earns around $17.00 an hour and holds the capacity to earn up to $22.00 an hour with time, training, and certification.
Service Worker
- A service worker performs physically demanding manual labor by cleaning and providing general maintenance to busses while at a hub.
- Responsible for the cleaning of both the interior and the exterior of all motorcoaches, a service worker may also need to fuel, move, and maintain accurate records of each bus.
- Any previous experience working with similar vehicles could prove beneficial during the application process.
- Employees generally earn around $10.00 an hour as service workers.
Tips for Applying
The online application process with Greyhound remains straightforward and relatively simple. After selecting the desired position, applicants receive the option to upload or type cover letters and resumes to submit for consideration. Candidates may also choose to fill out standard applications at any location still offering such an option. A job seeker should highlight experience relative to the job applied for, if possible, and should focus on displaying personal and professional aptitudes to best known possible.
Application Status
The transportation company receives employment inquiries with frequency. Applicants should remain aware the company may not necessarily respond to every request. After receiving hiring information, human resource employees typically respond to applicants within two to three weeks in order to set up interviews, whether by phone or in person. Any applicant wishing to expedite the process may choose to contact hiring personnel through telephone or email, or by visiting a station directly. A candidate should dress accordingly, ask directly for a manager, and display genuine interest and respect for the time taken by managers to attend to inquiries when visiting in person.
Benefits of Working at Greyhound
Greyhound offers comprehensive work benefits to both part-time and full-time associates. Employees receive health benefit packages, which generally include coverage for dependents, as well. Health benefits include medical, dental, vision, and prescription drug plans in addition to short-term disability and life insurance options. The transportation industry leader also offers health care reimbursement accounts. Additionally:
- Employees enjoy free travel plans
- Continuing education programs
- Potential hiring bonuses, and
- Enrollment in 401(k) retirement plans with company match.
Further Information about Greyhound
While the company does not directly offer free fare to financially distressed individuals, Greyhound supports many worthy causes and charities, which offer free fare for benefactors. For instance, organ transplant patients receive free transport through the American Organ Transplant Association. Additionally, the National Runaway Switchboard, an organization dedicated to returning runaways home to legal guardians partners with the transportation company and benefits from free fare. The company also offers assistance via discounts to Veteran’s Administration Hospital patients and social service organizations, such as Travelers Aid International.
Greg James DeVone says:
Great place to work. I enjoyed working with the public and my co workers. My job was a baggage handler and building maintenance.
Tahanee Ernest says:
I worked as a ticket agent. I loved the work and the staff.
Shawanna Simpkins says:
I formerly worked for Greyhound Bus Station as a Porter, and cleaner, from 2013 until 2018. I enjoyed my position at Greyhound however, extenuating circumstances led me to submit an official leave of absence. To my knowledge, I remain hirable at Greyhound, and It is my hope to one day rejoin the Greyhound team.
Ntombifuthi says:
I worked as a Customer Care Agent at the call centre from 2012 to 2020, I was a great experience unfortunately I had to resign as I had problems back home. I hope one day I will work for the company again.